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“Good location”
Review of Hotel des Balances

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Hotel des Balances
Ranked #5 of 67 Hotels in Lucerne
Certificate of Excellence
Reviewed June 19, 2013 via mobile

You don't always get a complimentary drink when arriving at a hotel, we did here, & lots of other nice little touches. Our room was a double overlooking the lake, it was roomy & comfortable with a good view of the hustle & bustle of life in Lucern. Breakfast was nothing great but it was adequate, the restaurant was very nice I would recommend it. The only down side to our otherwise pleasant stay was a waitress called Isobel she was rude, blunt & quite rude with her manner, after the 2nd day we were over her attitude & would try to avoid her station in the bar & restaurant. All the other staff were friendly & helpful.

  • Stayed: June 2013
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Thank frenchcutlet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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466 - 472 of 1,086 reviews

Reviewed June 16, 2013

I now a regular guest at this hotel. After having stayed there once I could never stay at any other place in Lucerne. Having a room on the river side with its spectacular views of the church, the mountains, the lake and the chapel bridge is a great pleasure every day of the stay there. Of course it is on the expensive side, but that's Switzerland anyway. The restaurant is one of the most creative, tasty and interesting cuisine in Lucerne. Every 2 weeks that I've been staying there in the recent past was a great experience there.

Room Tip: Rooms facing the river Reuss offer fantastic views. I prefer staying on the 4th floor for the best v...
  • Stayed: June 2013, traveled on business
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Thank Ramayya K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2013

Sitting in my hotel right now, taking the time to write this; that's how good it is.

Bar is fantastic, great and friendly staff. Free cocktail with check-in. It's nothing compared to the cost of a night, but adds a nice touch.

The room is fantastic... booked a room through expedia, expecting a small corner. Got a room with a balcony on the river with a view that's fit for a movie backdrop!

Hope to come back here for a personal stay with the lady (from Canada)

  • Stayed: June 2013, traveled on business
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Thank Oustin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2013

It sometime pays to never complain our first hotel more up market was double booked so we were sent here which turned out to be right in the action pleanty of very good eating places in a very short walk plus right on the river Restaurant great but exy if you liked to pay less very nice outdoor eating right out front well worth a stay

Stayed: June 2013
Thank LGO42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2013

We are extremely pleased with our 3 night stay at Hotel des Balances. Looking at maps ahead of time I wasn't sure of walking distances in Lucerne, but upon arrival found the city compact and accessible. The hotel is an easy walk from the train station, and the location could not be better for good restaurants, bakeries, weekly farmer's market, and access to the lake cruises. Our room overlooked the a Reuss River and it was so enjoyable to open the windows and watch the day begin and end, and listen to the church bells from the Jesuit church directly across from the hotel. There is a bridge across the river close by, as well as the covered Chapel Bridge, which made dining on the other side of the river easy. Our room was very nice - wood floors, nice bathroom fixtures and bedding, bed turned down with a chocolate each night. We tried the buffet breakfast one day and it was extensive and delicious, but too pricey to try more than once.

Stayed: June 2013
Thank Dayna J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2013

35 Swiss Francs per night for parking, 35 Swiss Francs per night for a hide a bed (even with a reservation for three in the room), breakfast is an extra 20 to 40 Swiss Francs since I got a discounted room, etc., etc., etc. I felt like I was being robbed even before I made it to my room. The hotel desk staff was cold and unfriendly and obviously more interested in Swiss Francs than service. Please do not get me wrong. The rooms are very clean and modern (but a little snug). The beds are also very comfortable with very nice down comforters, and the location can't be beat. You are just down form the wooden bridge and a very short walk from the train station. But first impressions are hard to change! I won't be back.

Stayed: June 2013, traveled with family
2  Thank Brett T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2013

Without doubt Lucerne is beautiful and we are so satisfied with our 2 night stay in Hotel des Balances. The hotel is less than a 10 minute stroll from the station across the medieval Kapellbruke Bridge. Our room was an upper floor double with twin balconies overlooking the river. There were extensive views across the square towards Mt Pilatus. The room was immaculately clean and well appointed to meet our needs and aspirations. The staff were polite and courteous and we took advantage of dining in the excellent (although expensive) restaurant on our first night. Breakfast was not included in our room tariff. Our lasting impression of Hotel des Balances is that it's a lovely building, professionally managed in a perfect location in a beautiful city - we're so pleased to have selected this hotel for our short stay in Lucerne.

Room Tip: Choose a room on an upper floor with a balcony overlooking the river.
  • Stayed: May 2013, traveled as a couple
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1  Thank 205paul205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel des Balances

Address: Am Weinmarkt | 6004 Luzern, Lucerne 6004, Switzerland
Phone Number:
Location: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#4 Family Hotel in Lucerne
#5 Business Hotel in Lucerne
#5 Luxury Hotel in Lucerne
#7 Romantic Hotel in Lucerne
Price Range: $198 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel des Balances 4*
Number of rooms: 56
Official Description (provided by the hotel):
The Hotel Des Balances - a four star superior property – is located in the beautiful heart of Lucerne’s Old Town. The ideal starting point for shopping and sight seeing.It has 56 tastefully renovated rooms and suites with a view of the famous Chapel Bridge, Jesuit Church and Mount Pilatus.Enjoy market fresh creations in our Restaurant Balances with lounge, bar and terrace directly at the river Reuss. 14 Gault Millau points stand for culinary art.Individual premises impressively combine tradition and modern comfort and provide the perfect framework for your unique event.Treat yourself to insBrational moments at the Hotel des Balances. ... more   less 
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Also Known As:
Des Balances Hotel
Des Balances Lucerne

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