Going to Switzerland often requires people to have a good financial backing, especially for hotels since truthfully hotels in Swiss are not cheap by any rate. Imagine our surprise for find a less than Euro 90 hotel in the heart of Lucerne :). Sure it lacks the charm or the local touch since all Ibis and Etap hotel seems to share the same designer wherever they are.
As a hotel, I have to say that the Etap Lucerne is much better than its sister in Zurich. The room is slightly bigger in terms of size and the service level offered by the staff is also higher. Staff here is much more helpful and willing to go beyond just answering your needs. Internet is also good, with connection available for 3 days, instead of the one in Zurich where we have to change password every single day since the connection is only 24 hours long.
Location wise, it is about 20 minutes away from the Luzern HB or the main train station by foot. It is a leisure walk anyway, but if you feel too lazy to walk, just catch the number 4 bus and you can stop near the hotel from the train station.
The room is a triple room, so people bringing a child (or two) should be okay, since you don't have to share one bed with everybody. Might be a bit tight, but for sleeping purpose only, it is still quite comfortable, unless if you plan to lounge in your room all day. Shower room is again separated with the closet and it has transparent wall, so I would not recommend this for non-couple visitors :)
Another thing, the room has an air conditioner, which make it more comfortable than the one in Zurich.
Reading other reviews about the cramped room, me and my wife personally think that it is not a major problem. Sure, it is not a suite at the Ritz Carlton, but for the price that you pay, I think it is tolerable and the bed is quite comfortable indeed, which is the main point of renting the room. So if you have a tight budget and plan to spend most of your time touring the city, this is just a perfect little hotel to stay.
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