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“Superb Budget Hotel”

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ibis budget Luzern City
Ranked #39 of 67 Hotels in Lucerne
GreenLeadersBronze level
Reviewed October 23, 2012

We stayed at the Etap Hotel in Luzern this past month and loved the hotel and location. The staff was amazing and friendly, location was wonderful in the beautiful Luzern. The only negative was that the room was very small and the mattress was very soft or older. We didnt come into Luzern to spend much time in the room so it wasn't much of an issue.
Free Wifi, easy approach to Train.

Room Tip: Do not stay at ground floor
  • Stayed: September 2012, traveled as a couple
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1  Thank Rashid_Nizamani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara C, Manager at ibis budget Luzern City, responded to this reviewResponded October 29, 2012

Dear Mr. Nizamani,
Thank you very much for your comments regarding your short stay in lucerne. We are really glad that you enjoyed your stay and you choose the right hotel for your purpose. We wish you all the best and hope you will get back to switzerland once in the future. Kind regards, B.Caluori

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Reviews (1,581)
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617 - 623 of 1,581 reviews

Reviewed October 19, 2012

You need to expect to walk 15 mins from the train station. Luckily it is not in cold or snowing weather. Hotel room is clean and tidy, nice staff and it provides Microwave and Hot Water for free at the lobby. It is value added and useful points. We bought the stuffs from Coop supermarket and can enjoy a nice dinner at room. Pillow is not really comfort. Don't expect too much for the breakfast. Overall speaking, it is well performed to be the budget hotel.

  • Stayed: October 2012, traveled as a couple
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1  Thank YH C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara C, Manager at ibis budget Luzern City, responded to this reviewResponded October 22, 2012

Dear Traveler, Thank you so much for your comments about your short stay with us. We are glad that you liked our place and that you booked the right hotel for your purpose. Also, we hope that you will once again visit switzerland in the future. All the Best, B. Caluori

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Reviewed October 10, 2012

Stayed here for 2 night in our first visit to Switzerland. Had little doubt initially about the hotel and location, but proved after wrong arriving there. Rooms are very clean and have a comfortable bed. It’s quite inside and having have all necessary arrangement for short stay. There is a big window but it does not open for view and seems its only for the ventilation purpose. The Bus stop nearby allows you to travel to Luzern Station in every 10 min. My wife also loved the hotel very much ans was exited about it. Overall excellent budget hotel for comfortable stay within the city area.

Room Tip: No view as such. You can chose any room.
  • Stayed: October 2012, traveled as a couple
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Thank ManasMi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara C, Manager at ibis budget Luzern City, responded to this reviewResponded October 22, 2012

Dear Guests,
Thank you very much for your kind feedback regarding your stay with us. We are very glad that you found the right hotel which suited you ! We hope you had a pleasant stay in lucerne and its surroundings and you will come back once again in the future! Best regards, B. Caluori

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A TripAdvisor Member
Bangkok, Thailand
41
Reviewed October 9, 2012

Location within walking distance
Room too small
Bath room too small
Our room have bunker bed on top
I knock into it 3 TIMES DURING THE NIGHT
JUST OK FOR A NIGHT
WHEN COME OUT FROM THE BATH FLOOR WET AS NO FLOOR MAT

  • Stayed: October 2012, traveled with family
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara C, Manager at ibis budget Luzern City, responded to this reviewResponded October 22, 2012

Dear Guest,
Thank you very much for your feedback regarding your stay. All Ibis Budget / Etap Hotels are especially designed for low budget travelers, who dont want to spend much money on a luxury and spacious room with many additional extras, but rather a clean, compact room which offers everything one needs to spend a night. Still we do hope that you had a pleasant stay in lucerne, and you will come back somewhen in the future. Thank you and kind regards, B. Caluori

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Reviewed October 7, 2012

If you need a basic hotel that is clean with free internet on a budget, this hotel will suit you.

The bed configuration is a bit odd, a double bed with a single bunk bed, this seems to be perfect for 2+1 families or couples. The lack of proper door for the toilet and the glass door for the shower will make it unsuitable for friends sharing, also it seems they don't have many twin bed rooms.

Bring your own toiletries as they do not provide anything except for a plastic cup.

There will be a storage problem for small families, but as a couple, we had to spread our clothes on the single bunk bed as there are no cabinets at all, only 5 hangers.

Also there is only one electrical outlet that I could find that is taken up by the TV, so bring a power board if you need to charge your laptop, phone and watch TV at the same time.

You must prepay on check in, so if you want to be flexible with your stay, I suggest to only pay one or two nights at a night in case you want to check out early.

We walked to the station everyday, about 15 minutes, but you can also take the No. 4 bus from the station and get off after 3 stops. There is a super market next door, but it closes early, so if you want to buy something late, you must go to the Coop store at the station.

Overall, I would stay here again if I am on a budget since Switzerland is an expensive country, and Lucerne is an expensive city in Switzerland.

  • Stayed: October 2012, traveled as a couple
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2  Thank Calfie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara C, Manager at ibis budget Luzern City, responded to this reviewResponded October 22, 2012

Dear Guests,
Thank you so much for your comments regarding your stay at our place. As you have realized, we are a low-budget hotel, and all Ibis Budget / Etap Hotels are especially designed for this purpose. Thats why we dont offer big and spacious, luxury rooms with all sorts of extras, but rather small but functional and clean rooms, equipped with everything one needs for a overnight - stay. We hope you enjoyed your time in lucerne and wish you all the best. Best regards, B. Caluori

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Reviewed October 7, 2012

  • Stayed: October 2012, traveled as a couple
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Thank ah_sok82
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Barbara C, Manager at ibis budget Luzern City, responded to this reviewResponded October 22, 2012

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Reviewed September 28, 2012

Etap Lucerne is a very cheap hotel nearby the city centre(only 10 minutes walk). Minimal room( bed, little shower) but the price is very convenient if you think are in Switzerland(very expensive place for everything). There's parking inside the hotel(about 8 euro each day)outside is free, good area very quiet. If you are lucky and have good person in other rooms and you can sleep(the wall of the room is like a paper :-) )
With other 8-10 euros each day you can have breakfast but i don't can take it.

  • Stayed: August 2012, traveled as a couple
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2  Thank nassau2608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara C, Manager at ibis budget Luzern City, responded to this reviewResponded October 1, 2012

Dear Traveller, Thank you very much for your comments about your stay. We are glad that you choose the right hotel and that you had a pleasant journey ! kind regards

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Additional Information about ibis budget Luzern City

Address: Kellerstrasse 6, Lucerne 6005, Switzerland (Formerly Etap Hotel Luzern City)
Phone Number:
Location: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #39 of 67 Hotels in Lucerne
Price Range: $87 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — ibis budget Luzern City 1*
Number of rooms: 128
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