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ibis budget Luzern City
Ranked #35 of 68 Hotels in Lucerne
GreenLeadersBronze level
delhi
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Good stay”
4 of 5 bubbles Reviewed May 23, 2011

Very good hotel and situated at a good location. Rooms are quite good and clean. Good facilities in the room. Room service is excellent. Very near the train station. Lots of restaurants at a walking distance. The hotel staff is very active in providing full cooperation. Even the food provided in the hotel’s restaurant is quite good. We stayed for 2 days but our overall stay was very comfortable.

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank masny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,494 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
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English first
A TripAdvisor Member
4 of 5 bubbles Reviewed May 21, 2011

Room was very clean though a bit small. Hotel is a 10-minute walk from the train station and convenient, and in a quiet neighborhood. Staff was helpful and can speak English. Will stay her again if I had the chance to come back to Luzern.

  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed May 17, 2011

This hotel is small but so is the price. The room itself is clean and modern. The bed is a double. The location is out of the centre of the city but still walking distance from everything. We had a view of mount pilitus out our window. We found a great cafe a few blocks away www.parterre.ch . Don't miss the rossengart gallery.

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  • Stayed April 2011, traveled as a couple
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    • Location
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    • Cleanliness
    • Service
Helpful?
Thank JodiApril2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed May 17, 2011

It was a good choice for the money. Clean and updated rooms, a bit on the small side but acceptable. Close to city center - a ten-minute walk. Free outdoor parking definitely a plus.
No handles on the toilet and shower doors. Terrible pillows (I have slept in over ten hotels in Switzerland and I have yet to find one with comfortable pillows...)

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicole B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 bubbles Reviewed May 16, 2011

The hotel overall is fine. But there was a terrible staff called ALEX! He shouted rudely at us while we wanted to use the microwave of the hotel. We had been told by other hotel staff that we can use the microwave of the hotel. But this terrible staff-Alex shouted at us in front of many guests, rejected us from using the microwave. His attitude was really bad and rude! He cheated us that the microwave was not allowed to be used. In fact, the hotel manager told us that the microwave can be used by any hotel guests! I think he is racist as we are not European! Can not imagine there is such a terrible service from such a well developed country! He is the shame of Switzerland!

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Lucerne hotels

Tel Aviv, Israel
Level Contributor
168 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 bubbles Reviewed May 16, 2011

Stayed with my wife for a night.
The room was small but functional. The hotel is a good 15-20 minutes walk from the city center/ train station but there is a bus stop very close by and a bus actually passes there every 10-15 minutes.
Overall nothing fancy but good value for money compared to other hotels in Luzern.

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YG1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 bubbles Reviewed May 13, 2011

nice hotel , nice staff..good location ..worth the money
close to train station and nearby bus stop
walking distance from shops and restaurants
its a one star hotel and worth staying for long term
breakfast is simple and good and worth money

  • Stayed May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ibis budget Luzern City

Property: ibis budget Luzern City
Address: Kellerstrasse 6, Lucerne 6005, Switzerland (Formerly Etap Hotel Luzern City)
Phone Number:
Location: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #35 of 68 Hotels in Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:1 star — ibis budget Luzern City 1*
Number of rooms: 128
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