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All reviews lake lucerne beautiful hotel old town chateaubriand deluxe suite train station old world charm overlooking the lake star hotel a viking river cruise turn down service perfect location within walking distance free upgrade corner room breakfast buffet hotel bar
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Reviewed December 11, 2015

We spent 3 nights at hotel Schweizerhof and had the most amazing experience.
The view from the room was just breathtaking. The staff were extremely friendly and helpful.
Location of the hotel is very convenient too and everything is at arms length.
We would definitely stay at this hotel again.
Thank you for making our stay so memorable.

Room tip: Lake view rooms have the best view.
Date of stay: December 2015
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Deepa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2015

We were booked here by Viking River Cruises and we were not disappointed. Great location across from Lake Lucerne, and close to the train station and shops. Room was lovely, with a pleasant view. Staff was very friendly and helpful, and the breakfast buffet was first rate. Only one tiny elevator, however.

Date of stay: November 2015
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank Lonsgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2015

We spent three nights and we were thinking to be in heaven. We asked to have a third bed for our daughter and it was a king size bed in the living room. Our suite was about 60 square meters with two bathroom and all kind of amenities. The hotel staff was always ready to satisy any need you might have. Of course this is excellence and the excellence is not cheaper

Date of stay: December 2015
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
Thank mr31032001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2015

We were in Lucerne for 2 days and 2 nights in November. My first impressions of the hotel were great. The lobby is beautiful and the staff was most helpful. We arrived before checking and the staff let us put our bags in a locked room until we could check in.

The only two disappointments about this hotel were the room decor and the breakfast. We were in the "Tracy Chapman" room. Very randomly decorated and had her signature on the bathroom wall. Coming from the elegant lobby, it was quite weird. The size of the room was nice. There was plenty of room to stretch out. The breakfast was nothing special and the servers didnt seem to want to help us or bring us coffee.

The location of this hotel is amazing! Right on the lake and close to all the shops and the train station. The bar staff was friendly and upbeat.

Date of stay: November 2015
Thank Trina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSLLuzern, Manager at Hotel Schweizerhof Luzern, responded to this reviewResponded January 6, 2016

Dear Trina G

Thank you for being our guest and for your nice feedback. We really appreciate it that you took some time to write a feedback ! Glad to hear that you were happy with the size of your room and the location of the hotel. At the same time we feel very sorry that you didn’t like the decoration. The concept of our hotel is that every room tells a story about a former hotel guest.
We are looking forward to welcoming you soon again!

With best regards

Clemens Hunziker, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 26, 2015 via mobile

Beautiful hotel close to lots of high end shops and dining. The lounge is super cool with excellent service, well made cocktails, and a lively yet charming atmosphere. The complimentary snacks were accompanied by live music which added to the evening's beauty.

Highest recommendation

Date of stay: November 2015
Trip type: Traveled as a couple
Thank Spwilson13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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