We went in a group for a skiing trip and stayed @ this hotel for 3nights. After a journey lasting 18 hours with no sleep or food we arrived @ 5pm great location wonderful scenary and breath-veiws of mount titlis and surroundings. We booked half-board and chicken was served that night for dinner, only being able to eat halal/vegetarian some of us could not eat and therefore went hungry! We informed reception who simply stated you did not tell us and assumed we would all eat what was prepared, and no alternative was offered, the next night we had boiled veg? And next night we specifically asked for fish which was completley inedible. We felt completley humiliated and could simply just head into the village to find all the shops closed @ 6:30? I did not eat properly at all. I did not feel staff were approachable and had second thoughts about ringing the reception bell. The hotel room was fine with great veiws, definatley a room with a veiw excellent. Food wise a 1/10 all 13 of us that went would say the same. Smuggle a burgerking or macdonalds sorted!! Gordon Ramsey were the hell are u?
- Official Description (provided by the hotel):
- Hotel Terrace is situated on a south-facing slope in Engelberg and is surrounded by majestic mountains. The hotel is just a short lift ride from the village centre and the bus stop for the free ski shuttle to the cable car station. ... more less
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- Also Known As:
- Terrace Hotel Engelberg
- Hotel Terrace Engelberg