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“Great View”
Review of The Angels Lodge

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The Angels Lodge
Ranked #14 of 21 Hotels in Engelberg
Minnetonka, Minnesota
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great View”
Reviewed August 17, 2014

We had a little trouble finding the hotel, but that was on us. After the 20 minute walk, we were greeted by Lea and she directed us up to our room.

The first thing we noticed was the awesome porch that allowed us to see the mountains surrounding Engelberg. We dropped our bags and went walking around town taking pictures as the sun set.

The breakfast in the morning was delicious and filled us up for our day on the mountain. The second day we caught an early train out and Dora gave us a Ziploc to grab a snack for the train. They know how the little things can make a big difference.

We stayed here for two nights and thoroughly enjoyed both. We would definitely stay here again.

Room Tip: Make sure you get a balcony, the views are stunning in the early morning and all evening.
See more room tips
  • Stayed August 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank CJH396
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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108 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Zurich, Switzerland
Level 6 Contributor
260 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed July 30, 2014

The Angels Lodge was fine.

However, one thing infuriated us:
At check-out time we wanted to pay – each of us our respective rooms.
We were told that the whole amount had already been deducted from my credit card!!!

They did it WITHOUT asking us, especially me, beforehand!
First, I could have wanted to use a different credit card
Second, the other one may have wanted to pay for all rooms
Third, some people prefer to pay cash
Fourth, and also valid in this case, each of us wanted to pay individually. By credit card.

This behavior is not exactly good style!

  • Stayed July 2014, traveled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fran R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AngelsLodge, Front Office Manager at The Angels Lodge, responded to this review, August 5, 2014
Dear Fran,
First of all thank you for your review, they allow us to improve.
We assume you made your reservation, through booking.com website, as it is the only platform where we charge on day of arrival, guests credit cards. Which is mentionned on the booking confirmation. However we could have easily return the money to your credit card, and then cash-in seperately each room, either by card or cash. Each way would have been fine with us.
Nowadays with all those new reservation channel we had to adjust our administration and security procedure, in order to smoothen the check-out and ensure a valid booking.
We apologies for the inconvenience and hope you'll understand our position.
Sincerely, The Angels Lodge Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Folkestone, United Kingdom
Level 5 Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed July 4, 2014

Stayed here in late June for one night as part of a driving tour of the Alps.

Arrived late and received a call to check we were still coming which was a nice personal touch. The staff were very friendly and helpful in recommending somewhere to eat.

Room was on the top floor with a view towards Mount Titlis (into the mist). It was spacious, clean and comfortable (for single beds!).

Breakfast was continental style and included coloured boiled eggs which was a novel touch.

The hotel is about 5 minutes walk from the Titlis cable car and has ample parking.

It's a shame we were only in Engelberg for 1 day

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maxonholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, null, Singapore
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 19, 2014

Fantastic hotel in Engelberg, couldn't ask for a better place to stay. The hotel is located 5 mins walk from the cable car station for TItlis and 8 mins to town. Room was spacious with an excellent view of the swiss alps. Staff was extremely friendly in answering all our questions which was of fantastic help to us. Would definitely stay here again!

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarcoHalim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kehrsatz, Switzerland
2 reviews
Reviewed June 8, 2014

Had a fantastic time in Engelberg during the Strongman Run 2014. The staff at the Angels Lodge were more than just a little bit helpful. My team mates, who did not stay at the hotel were treated as if they were guests. Everyone enjoyed the event to the max and we had a great run. After coming back to the lodge, covered in mud and sweaty, the staff provided bags to put the dirty stuff in and a hose to get rid of the worst. There were at least four other teams coming back from the run, imagine the hustle and bustle!! It was so much fun, hard to describe. If there is something like the perfect hospitality, we experienced it, before the run and after the run. Certainly to be continued next year!!

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beat Michel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 6, 2014

Really nice family run hotel and in a great location for ski lovers as it is a 5 min walk from the ski lifts. The staff are very welcoming and helpful.Although there was a construction site just next door (which looks like it will ruin some or their views) and a train line just in front, the rooms are very quiet. If I would have to find a downside that would be that it is quite a way (a good 15 min walk) from the centre of town where all the restaurants and no buses run after 18:00.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lab_rat2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colchester, England, United Kingdom
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 6, 2014

Great place, with great atmosphere and very attentive and caring staff. We stayed near the end of the season, but had a wonderful time. It may not have a pool, but to wind down, it was great to have a sauna and jacuzzi, while being provided drinks! The bus to the ski lift is right outside, but we walked (it only took 10 minutes). We can't wait to go back again next year!

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Angels Lodge

Property: The Angels Lodge
Address: Alpenstrasse 1, Engelberg 6390, Switzerland (Formerly Hotel Sunnmatt)
Location: Switzerland > Canton of Obwalden > Engelberg
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Shuttle Bus service Spa
Hotel Style:
Ranked #14 of 21 Hotels in Engelberg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Angels Lodge 3*
Number of rooms: 20
Reservation Options:
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