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“Very good hotel in Geneva”
Review of Eastwest Hotel

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Eastwest Hotel
Ranked #7 of 105 Hotels in Geneva
Certificate of Excellence
Moscow, Russia
Level 4 Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Very good hotel in Geneva”
Reviewed August 10, 2013

Perfect design, location and amazing food. You should definitely try breakfast there, which you won't regret. Rooms are spacious with good design. All in all the place is of very high quality and i can definitely reccomend it to anybody travelling to Geneva.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1_Puteshestvennik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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716 reviews from our community

Traveler rating
    452
    211
    40
    7
    6
See reviews for
112
302
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172
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Minneapolis
Level 6 Contributor
152 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed August 1, 2013

EastWest is a boutique hotel located about 10 minutes walk from the Cornavin station. Front desk staff are helpful and pleasant. Public spaces and rooms are nicely decorated with style. Our room was very clean, spacious and had everything we wanted. The neighborhood features many small restaurants, bars and cafes, so there is much to choose from steps from the door. We did not experience the breakfast due to an early plane.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank winwolf56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 4 Contributor
41 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed July 30, 2013

Not perhaps the best location in Geneva (although the town is small enough that it's close enough to wherever you might need to be), but has more charm and offers better value than most of its peers. Staff can be a little hard to track down if you arrive late or need something during the night, but this is a very minor gripe. Rooms are stylish, well equipped and, in my experience, somewhat larger than you might find elsewhere for the same price.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AreAnyNamesNotTaken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level 4 Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 30, 2013

I had not known this hotel before and was very pleasantly surprised at the overall standards and quality of the place. I would be very happy to return and recommend it.

The single biggest surprise was when I found out I had lost my reading glasses and asked the reception where I could buy a new pair. He immediately produced a presentation box of about 8 different sets of glasses of varying strengths. 'Please have one!' Anyone who knows Geneva shops close early, everyday so this small point made me appreciate their service. I doubt many major brands could do this.

Well done.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cumflywithme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 15, 2013

They let me check in early, no extra cost - then they overturned my bed on the same day
They gave me free upgrade to junior suite.
Mini bar well stocked
Room service was good - homemade foods
Toiletries, bath robe, slippers, shower and separate bath
Bar was lovely especially outside area
Staff were really friendly
Great location
- only thing I did not like, bed was very very soft for me, still comfortable, prefer firmer bed. but that is not to everyones taste

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank pr1912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gothenburg, Sweden
Level 4 Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed July 2, 2013

The hotel deserves its ranking: Small luxury hotels of the world. As a guests both my husband and I felt wonderful. Great bed, quiet room, spacious bathroom, aromatic oil in the bathroom, extremely efficient service. We wanted to change the room and the gentelman working in the reception was unexpectedly nice to us and arranged everything wonderfully while we were out touristing a few hours.
Very convenient if you are taking train to/from airport or local transport. Otherwise not so sure about the area. We spend most of the time in the old city.
If you don't bother about the view from the window try getting rum nr11: large and quiet.

All and all, great stay! Thank you very much team Eastwest!!!

Room Tip: Rum 11, not much of a view but large and quiet.
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
3 Thank Sweden2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Dakota
Level 6 Contributor
246 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed June 23, 2013

Despite concerns raised in the some other reviews, the Eastwest Hotel actually is located in a great neighborhood. You do really have to search for and wander somewhat far afield from the hotel to find the streets of the "red light district" to which some others have alluded. Numerous street cafes and restaurants adorn this fine neighborhood.

It is only five minutes from the train station. Upon check in at the hotel you are given a complimentary transport pass that includes the train to the airport (another 6 minutes away). In addition, it is only steps from the waterfront and less than a 15 minute walk from the old city.

The staff is congenial, offering significant help for a particular travel problem we were facing. The bed was comfortable, the room fairly spacious by European standards, and the shower and bathroom were just wonderful with great amenities.

It is fairly expensive by American standards but well worthy of the high ranking given it by Trip Advisor reviewers.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IowaGrandparents
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc-Antoine N, General Manager at Eastwest Hotel, responded to this review, July 8, 2013
Dear Madam, Dear Sir,

We are pleased to hear that the time you have spent at our hotel has brought you general satisfaction and we thank you for your comments which are very important to help us constantly improving our facilities and services.

Also, we thank you for the clarification you made about the hotel’s neighborhood.

We hope having soon the great opportunity to welcome you again and assure you already that we are going to do our utmost in order to make of your next stay at the Tiffany Hotel a most rewarding experience.

With our best regards,

Marc-Antoine Nissille
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Eastwest Hotel

Property: Eastwest Hotel
Address: rue des Paquis 6, Geneva 1201, Switzerland
Phone Number:
Location: Switzerland > Canton of Geneva > Geneva > Mont-Blanc
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#1 Business Hotel in Geneva
#3 Family Hotel in Geneva
#3 Romantic Hotel in Geneva
#7 Luxury Hotel in Geneva
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Eastwest Hotel 4.5*
Number of rooms: 41
Official Description (provided by the hotel):
A few steps from the lake, close to the business and shopping areas, Eastwest Hotel is the ideal home away from home to make the most of your stay in Geneva. The old town and the international organizations are a few minutes away. ... more   less 
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Also Known As:
Eastwest Hotel Geneva

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