Booked 2 nights deluxe double room accomodation and breakfast at Eastwest for my wife and i via booking.com.
The hotel is situated probably 10 minutes from the main train station, the walk from the train station takes you through Geneva's red light district (of which Eastwest is on the edge of) which can be quite off putting.
Upon check in the receptionist advised that our booking was room only and did not include breakfast, after a short discussion i was required to produce the paper work from booking.com to resolve the matter. We were shown to our room by a very friendly, attentive and welcoming porter.
The bathroom of our room was a lovely size, nicely decorated and well appointed (with the exception of one of the hand basin's which did not drain), the room itself was ok and furnished with a flat screen tv and a nespresso coffee machine (which did not work coincidentally). The room was clean and tidy.
Quality of food at breakfast was very good, however it is served from the bar top and on both mornings there were several items of the breakfast offering missing therefore you were often put in a position were your partners food would go cold whilst you wait for a rasher or two of bacon.
The chamber maid came to clean our room on Saturday evening! As my wife was in the bathroom preparing to get ready for dinner. Due to the time of the maids visit i asked her to change our towels only as we didnt want to be disturbed as we got ready.
I went down to the bar whilst i waited for my wife, i ordered a vodka and tonic and enjoyed the soft back ground music. The drink was served with some bread sticks and olives, a nice touch. I never asked the price of the drink i just booked it to the room bill (I expected it to be around Euro 15 from historic hotel visits). On check out i was quite surprised that my pre dinner drink was CHF 39!!! or circa £26!!! Eastwest can charge like a rhino. A guy once followed a muck cart, he thought it was wedding!!! (so my own fault)
This is the first time i have ever wrote a report on any kind on a review site, i booked this hotel purely because of the reviews i read on here and the fact that it was rated 3rd best hotel in Geneva via trip advisor. We had a great time, none of the aforementioned problems spolied our stay but the standards arent what i would expect from such a high rated 4* hotel, if Eastwest is truely the 3rd best hotel in Geneva there must be some awful hotels around. From my experience i would say its a top end 3* / bottom end 4*.
In conclusion a nice break in an average at best 4* hotel that has had a fare amount of smoke blown up its ar5e.
- Official Description (provided by the hotel):
- A few steps from the lake, close to the business and shopping areas, Eastwest Hotel is the ideal home away from home to make the most of your stay in Geneva. The old town and the international organizations are a few minutes away. ... more less
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- Also Known As:
- Eastwest Hotel Geneva