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“This review is only about telephone interactions”
Review of L'ENTRACTE - CLOSED

L'ENTRACTE
Price range: $0 - $16
Good for: Families with children
Restaurant details
Good for: Families with children
Reviewed May 17, 2014

I had purchased a groupon for this restaurant which expired in April. I made a reservation online the week before the expiration date as you are required to do with groupon. The day of my reservation, I called to ask if I could add people to my group and was told in a somewhat curt manner that groupon vouchers were no longer honoured, and had not been since early March! When I pressed the person who answered the phone in a very polite way (I am serious, I never talk smack to people who may potentially serve me food), they got fed up immediately and told me to take it up with groupon instead. Although I never ate here, I have to give it a bad review based solely on the attitude of the staff.

Also, I should mention that I can't be the only one who finds it very suspicious that the reviews that gave this restaurant 5/5 are by reviewers who only have one or at most two reviews, are written in a similar style, and seem to be written like advertisements for the restaurant. The bad reviews are by people who have reviewed a lot, and I would probably trust them more.

I didn't eat here, but after the attitude I received on the phone, I definitely will never set foot in this restaurant. I will also tell all my friends about how rude I was treated and suggest that they go to any other restaurant instead.

3  Thank BoreoSpeedwagon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (14)
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2 - 6 of 14 reviews

Reviewed February 27, 2014

Very unfriendly, arrogant staff, tasteless food. Was feeling sick after that "experience". Stay away.

    • Value
    • Atmosphere
    • Service
    • Food
3  Thank ArdaSassa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2014
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2014
Google Translation

    • Value
    • Atmosphere
    • Service
    • Food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2014 via mobile
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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