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Novotel Geneve Centre
Ranked #39 of 109 Hotels in Geneva
GreenLeadersBronze level
Reviewed August 14, 2013

We stayed here on the first night of our holiday. We had a lovely suite plenty of room for 3 people.Staff very helpful , we were even able to go straight to our room although we arrived early about 11am. Hotel close to the lake and they provided us with a Geneve city transport ticket for the duration of our stay. The only downside was the walk the from the railway station along the Rue de Berne , one or two ladies of the night about! Once in the hotel there was no problem at all.
Dinner in the hotel restaurant was very good and not to expensive. As we were travelling as a family we liked the fact that the lifts only worked with the aid of the key card, we felt this stopped some of the local characters just wandering in and up to the rooms.

Room Tip: Go for the suite for the extra space if travelling as a family
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  • Stayed: August 2013, traveled with family
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Thank swissonj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine L, General Manager at Novotel Geneve Centre, responded to this reviewResponded August 27, 2013

Dear Guest,
We are glad that you noticed the particular attention we give to your safety and security as well as to your comfort. We thank you for taking the time to post this comment and we look forward to having you with us again.

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452 - 458 of 1,324 reviews

Reviewed August 14, 2013

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank lvntblt
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Catherine L, General Manager at Novotel Geneve Centre, responded to this reviewResponded August 27, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 11, 2013 via mobile

Booked two rooms here with airline miles so we could be close to a fireworks display.

Check in at a Novotel isn't usually so slow. Not entirely sure what the issue was. The rooms are novotel. The beds, desks, and bathrooms are the same everywhere. Not sure if housekeeping was short staffed or what, but at 8pm on a Saturday night our hall was still full of laundry and garbage.

  • Stayed: August 2013
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1  Thank TNTNiemi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine L, General Manager at Novotel Geneve Centre, responded to this reviewResponded August 13, 2013

Dear Guest,
We thank you for taking the time to post a comment. Though the goal of our housekeeping department always is to deliver a flawless service it occasionally happens that some evidence of its work are still visible in the hall at an unexpected hour. We understand how provoking such sight can be and we apologize for the inconvenience. We hope to have the pleasure of welcoming you again so you can enjoy the full quality of our service.

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Reviewed August 3, 2013

We stayed here for the first night of our holiday on landing in Geneva.

It's a perfect hotel for stop overs, being immaculate inside with big modern rooms and the all important air conditioning.

We didn't even notice the quality of the neighbourhood and it was a nice short walk to the lake front.

The only slight negative point was the lack of attentiveness of the staff, as we definitely felt we were just another guest bringing in the money.

However, overall a positive experience.

Room Tip: None of the rooms appear to have any kind of good view, so they are all pretty much the same.
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  • Stayed: July 2013, traveled as a couple
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1  Thank Ross D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine L, General Manager at Novotel Geneve Centre, responded to this reviewResponded August 6, 2013

Dear Guest,
We thank you for your comment. We are glad to see that your stay with us was a pleasant one. Rest assured that every guest is given the best attention by our staff and though it might be discreet and quiet - out of respect for one’s own privacy – we gladly and proudly remain at your service at any moment. We shall, nevertheless, carefully review our process by the light of your sagacious observation in order to improve our welcome so you can feel even better on your next visit.

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Reviewed July 30, 2013

This hotel is over-priced for the quality offered. I found the reception staff very friendly and helpful but the room, although spacious and quiet, was sadly ordinary and the bathroom inconveniently fitted. Attention to detail was poor. There was a smell of pipes in the lobby, the key cards worked poorly in the lifts and breakfast (which I gave a miss) was not included in the already steep price of the room. An early check in that had been requested for a 10 day stay was not available upon arrival.

Stayed: July 2013, traveled on business
1  Thank Raymond H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine L, General Manager at Novotel Geneve Centre, responded to this reviewResponded August 6, 2013

Dear Guest,
We thank you for taking the time to post this comment. We understand that the pricing challenge presented by such a premium international city as Geneva can be so flustering as to have an unfavorable effect on the global perception of one’s sojourn and we apologize to you for this inconvenience. Nevertheless, we are glad to notice that the professionalism and congeniality of our team helped you confront this difficulty and we hope to have again soon the opportunity of welcoming you.

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Reviewed July 28, 2013

We stayed two nights at this hotel. We were satisfied with our accommodations, the employees, etc. The hotel was clean and comfortable. We very much enjoyed the breakfast and the wait staff were friendly and helpful.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Accorhotels.com
Thank Merrot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine L, General Manager at Novotel Geneve Centre, responded to this reviewResponded August 6, 2013

Dear Guest,
We are glad to see that the quality of our hotel and the geniality of our staff made your experience of our city and even better one. We thank you for taking the time to write this comment and we hope to welcome you again soon.

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Reviewed July 26, 2013

  • Stayed: July 2013, traveled with family
    • Value
    • Location
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Review collected in partnership with Accorhotels.com
Thank srinaths2014
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Catherine L, General Manager at Novotel Geneve Centre, responded to this reviewResponded August 6, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Novotel Geneve Centre

Address: rue de Zurich 19, Geneva 1201, Switzerland
Phone Number:
Location: Switzerland > Canton of Geneva > Geneva > Pâquis Navigation
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Geneva
#28 Luxury Hotel in Geneva
Price Range: $153 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Geneve Centre 4*
Number of rooms: 206
Official Description (provided by the hotel):
The Novotel Geneve Centre is a 4 star hotel located in the heart of Geneva, close to Lake Geneva and 15 minutes from the UN headquarters. The hotel features 206 rooms, a restaurant, bar and 6 meeting rooms for conferences and seminars. This 4 star hotel is equally suited to business trips and holidays with your partner or family. In addition to the fitness centre and spa, with relaxation room, hammam, sauna, solarium and massage room, guests enjoy free public transport. ... more   less 
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Also Known As:
Novotel Geneve Centre Hotel Geneva
Novotel Hotel Geneva
Novotel Hotel Geneve Centre
Novotel Geneva
Geneva Novotel

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