DO NOT STAY AT THIS HOTEL
Booked a one night trip at this hotel through last minute and when we had arrived, we were told there was no booking under our name. Even though we had a printout of the confirmation which clearly stated our booking, the staff were ever so unhelpful and rude. They finally accomodated us but then charged me double the amount (the payment had already been made) a month later! I had not authorised this payment and now i havent even got the full anount back. There has clearly been a huge error between the Novotel/Last minute so i',m not sure why they are still using lastminute. It's a money making scheme.
Hotel is in a very dingy location, it didnt feel safe at all walking back and there was only ever one person at reception so there was lots of waiting around.
Rooms are ok - nothing great for the price you pay, there is no swimming pool etc and wifi is only available in the lobby.
Be very careful before you book this hotel and don't be surprised if a huge chunk of money leaves yours account a few weeks later without any warning.
- Official Description (provided by the hotel):
- The Novotel Geneve Centre is a 4 star hotel located in the heart of Geneva, close to Lake Geneva and 15 minutes from the UN headquarters. The hotel features 206 rooms, a restaurant, bar and 6 meeting rooms for conferences and seminars. This 4 star hotel is equally suited to business trips and holidays with your partner or family. In addition to the fitness centre and spa, with relaxation room, hammam, sauna, solarium and massage room, guests enjoy free public transport. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Geneve Centre Hotel Geneva
- Novotel Hotel Geneva
- Novotel Hotel Geneve Centre
- Novotel Geneva
- Geneva Novotel