We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Comfortable stay”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Holiday Inn Express Geneva Airport
Ranked #37 of 105 Hotels in Geneva
Manchester, United Kingdom
Level 6 Contributor
130 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
“Comfortable stay”
Reviewed March 10, 2013

Stayed there for one night,it was worth it,very clean room,friendly service at receptionand free continental breakfast,free shuttle service from and to airport. Because of very cold weather,receptionist ordered take away food for us.Staying there again soon

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rohil2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

886 reviews from our community

Traveler rating
    153
    388
    249
    72
    24
See reviews for
120
239
102
326
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Kuwait City, Kuwait
Level 6 Contributor
153 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed March 4, 2013

Its located next to the airport. They have a airport shuttle that is 20 minutes apart. They also have a tram/ bus station around 10 minutes away from the hotel which takes you everywhere. As soon as you checkin, you get these passes that allow you travel free in trams/ buses within Geneva. Rooms are clean and standard. Internet is not free, charges are 10 franc for 24 hours. Breakfast is basic, which is good. In case you come in early, they have a huge luggage room. Service is pretty good. They have a Sofa which doubles up as a bed, useful if you have your children with you.

Room Tip: Make sure you come in early to get a shuttle, as they could be a long queue.
See more room tips
  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Anita L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow
Level 5 Contributor
62 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed March 3, 2013

I've chosen this hotel for its closeness to the airport - what, I guess, anyone does. The price is not low at all, but it was mentioned that the breakfast is included. As I had an early flight, I asked the manager of early breakfast options and was told that I would get coffee and smth in the morning. Morning, I had to catch up the shuttle at 6.30, while the breakfast is served from 6.30 - so I was told that I can get myself a croissant, coffee and juice, that was present in the breakfast room. OK, no normal early breakfast option, but anyway. However, when I added a jam package to the croissant (that was also present in the same room, I was told, and in a very unfriendly manner, that I am not allowed to do this since the breakfast is from 6.30 (it was 6.15 at the clock, and the jam was anyway there). The manager came and, when I asked, why can't I use what I've actually paid for, told me that in fact I cannot even take coffee, that it is merely an exception and sort of very kind of them to allow me a cup. I am disappointed, to say the least. Let away breakfast (not a big issue, surely), but a perfect example of non-customer attitude. I've stayed at various hotels, and many of them airport hotels - which normally means early breakfast option, and often had to leave early (much earlier than 15 min to the official breakfast time), and nowhere it was like this. I really do not think I would ever use Holiday Inn chain again, though I did previously. Just not to face other "surprises" in future.
Recommendation: choose any hotel that does not include breakfast to the price. There are options, for Geneve as well.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Service
Helpful?
Thank V0lta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Geneva Airport, responded to this review, March 17, 2013
Dear V0lta,

Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. I am sorry you were not satisfied with the service you received from our staff. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

I want to extend my personal apology, and to thank you for helping us improve our hotel and services. We hope to have the pleasure of welcoming you back to our hotel and replace your bad experience with one that reflects our true standards.

Without your guest feedback we cannot continue to improve our services. We look forward to your return.

Sincerely,

Ferdinand G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Geneva hotels

sydney
Level 3 Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 25, 2013

This hotel is good value. The rooms are fairly basic but very comfortable and clean. The bathroom also was very clean and quite spacious. The bed was very comfortable. Free access to public transport is part of the package. The public transport into the city is very quick and reliable. The breakfast was fairly basic but good and was included in the price. Checkin took a little longer than necessary but otherwise my experience was a very good one.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank columbiaSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 21, 2013

Stayed here for one night waiting for an onward flight. The location is very convenient, next to the airport, with a frequent shuttle bus. A short walk down the road is a tram to the city centre. This takes only ten minutes to get there. The hotel provides a one day public transport pass. Also next to the tram stop is a hypermarket with attached restaurant/cafeteria. There is no restaurant in the hotel, so options are to go into town, go to the hypermarket, or go to the Movenpick restaurant next door. Rooms are functional and tidy, usual HI express standard, and I found the bed really comfortable. Checkin and checkout was quick, the staff were polite and helpful. Minor points: the free wifi in the lobby didn't work, even after the staff reset it. I used a paid service, not too expensive. The grounds looked bleak, concrete, mud and sad little shrubs in a container. expensive

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mark J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester, United Kingdom
Level 5 Contributor
57 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed February 19, 2013

Well located airport hotel, good shuttle bus access from the airport. Checking in is a bit chaotic if you arrive after 19:00 and if busy (which it was) you have to be prepared to wait a while. The staff are friendly and helpful though, just not enough of them...
The hotel does not have a restaurant for anything other than breakfast (no hot food then either) and the closest place to eat in the evening is the Movenpick hotel restaurant but that will empty your pockets since even a cheese burger will cost you over 30 SFr ! Really expensive and not very good so don't even bother going there. Fortunately you can get Pizza delivery to the Holiday Inn reception so go for that !
The bar is ok but the receptionist also doubles as bar tender so, again, be prepared to wait (no chance of a hangover at least :-)
Rooms are comfortable but can be noisy as people leave for early flights (4:30 am in my case)

In summary, yes, I would use the hotel again!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mal A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savona, Liguria, Italy
Level 5 Contributor
79 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed February 15, 2013 via mobile

The hotel is close to the airport with good services near by (big supermarket, professional gym, good restaurants etc). The rooms are average, a bit "old" I would say, but still ok. Wifi is good, not for free though. Unfortunately there isn't a restaurant at this hotel so you have to take a taxi or go to the facilities near by which, however, are quite expensive. Based on my experience the staff is quite rude and it seems not to understand simple requests answering with an awful attitude. A huge down point for me!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Francesco2889
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Geneva Airport, responded to this review, March 6, 2013
Dear Francesco2889,

Thank you for taking the time to convey your comments regarding your recent experience with us. Please accept my sincerest apologies for receiving an unsatisfactory service from the staff. Rest assured that your comments will be reviewed by our team and take actions accordingly. Despite your disappointment I do hope you will return to stay with us again at some future date when you can be assured of our very best attention.

Sincerely,

Karen G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Geneva
0.7 mi away
NH Geneva Airport
NH Geneva Airport
#2 of 2 in Meyrin
914 reviews
0.4 mi away
Ibis Geneve Aeroport Hotel
0.1 mi away
Movenpick Hotel & Casino Geneva
Show Prices
Show Prices
Show Prices
0.4 mi away
Nash Airport Hotel
Nash Airport Hotel
#5 of 6 in Cointrin
651 reviews
0.4 mi away
Crowne Plaza Geneva
Crowne Plaza Geneva
#1 of 6 in Cointrin
847 reviews
1.8 mi away
ibis Geneve Centre Nations
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Geneva Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Geneva Airport

Property: Holiday Inn Express Geneva Airport
Address: 16 Route de Pre-Bois, Geneva 1215, Switzerland
Phone Number:
Location: Switzerland > Canton of Geneva > Geneva
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#4 Best Value Hotel in Geneva
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Geneva Airport 3*
Number of rooms: 35
Official Description (provided by the hotel):
Welcome to the Hotel Express By Holiday Inn Geneva Airport. Ideally located next to the Geneva Airport and Palexpo Congress Centre, the hotel is only 15 min from City Centre and Lake Geneva: Free transportation ticket available at reception. The hotel offers free shuttle service to and from the airport every 20 min. from 05.50am to 11.30pm. Start your day with our free continental buffet breakfast, served every morning from 06.30am to 10am. Companies in our direct neighborhood: Jet Aviation-Tag Aviation-Skyguide-Eli Lilly-Cambridge-Charmilles-TCS-IBM-Lexmark-IATA-Dell. With its fast, efficient and convivial service at very attractive prices, the Hotel Express by Holiday Inn Geneva Airport has a bar, a lobby with free Wireless Lan access, television, a business centre with internet access (charge), a breakfast room, two meeting rooms and an underground and external carpark (CHF15/24 hours). All our rooms are equipped with bathroom with shower and separate toilet, a working desk, high speed internet access (CHF 10/day), a telephone, an interactive television set and a tea and coffee maker. Within few minutes walking distance, you will find various restaurants, a fitness centre, a casino and a shopping mall Our friendly reception staff is at your disposal if you need to rent a car or if you want to buy a city tour. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Cheap Tickets, Priceline, Agoda, Expedia, Travelocity, Hotels.com, Orbitz, Hotwire, Cancelon, TripOnline SA, HotelQuickly and getaroom.com so you can book your Holiday Inn Express Geneva Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Express By Holiday Inn Geneva Airport Hotel Geneva
Holiday Inn Geneva Airport
Geneva Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing