Very nice location, amazing rooms and good breakfast , a very quick check in process, room service is very efficient, train station is 5 minutes walk, all the main attractions are down the corner , perfect spotMore
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Room was nice, lots of room. No kettle, but a coffee machine. Bed was comfortable. There is no iron or ironing board in the room, so you have to ask - i think they have one for the whole hotel as i could only have it for an hour at a time.
I did have an issue with one of the room phones beeping during the night (4.30am) which is why i am marking the sleep quality lower - if this had not have happened it would have been excellent.
Food and drink were nice, but expensive. I stayed in the hotel as we had a work conference meeting in there.
Dear Guest,
Thank you so very much for taking the time to share your experience of the Bristol Hotel Geneva on TripAdvisor.
Sorry if you felt like we had only one iron to lend for the whole hotel; we have a few of course, and for security reason we lend them only for one hour time. And I deeply regret to read of the concerns you had during your stay with our phone; please accept my most sincere apologies and be sure that we will correct this issue right away.
I do hope however that the areas of dissatisfaction shall not dissuade you from staying with us in the future.
Warm regards,
Xavier Collange
The hotel in general is good , but the selection of food is very limited especially for those who are allergic on specific types of food.it would of been nice if I didn’t had to repeat that I have allergy on any dairy products.
Dear Guest,
Thank you so very much for taking the time to review the Bristol Hotel Geneva.
I already checked with our restaurant manager to correct the issue you faced during your stay with us.
I very much look forward to welcoming you back home on a future visit.
Warm regards,
Xavier Collange
It's a very good property! Very near to Geneva Lake & railway station! Staffs are very helpful & cordial! However, there is room for further improvement in the breakfast spread! Otherwise, it's a very good place to stay in Geneva!
Dear Guest,
Thank you so very much for taking the time to share your experience of the Bristol Hotel Geneva on TripAdvisor.
The Bristol Geneva is indeed a special place and it is our pleasure to take care of you whilst you are staying with us. Thank you also for your remark regarding our breakfast; we will check how we could improve it but we suffer from a lack of space on the buffet which offers already more than 100 products.
I very much hope to have the opportunity to welcome you back on a future visit.
Warm regards,
Xavier Collange
I was in Geneva in early April 2019 for an international medical congress and stayed at the Bristol. I agree it's an excellent hotel for both business and leisure, well-located, and really one of the truly classy European hotels - on part with the Adlon Kempinsky in Berlin. I would like to single out the chief concierge, Herr Nicholas Muller, who provided local excellent advice and also promptly sent me by mail a pair of sunglasses I had left in the room. For those seeking a grand hotel experience in Geneva, I recommend the Bristol.
Dear Guest,
Thank you so much for taking the time to share your compliments with other TripAdvisor users.
Guest feedback is so terribly important to us and I am delighted that you had such a wonderful experience. Of course, we wouldn’t have such terrific comments from guests like yourselves were it not for our dedicated team; whom I shall take pleasure in sharing your complements with, especially our concierge, Nicolas who is particularly grateful for your kind words.
I very much hope you shall be visiting Geneva in the near future and in turn have the pleasure of welcoming you back to your new Geneva home.
Warm regards,
Xavier Collange
Excellant hotel for both business or leisure , rooms are spacious, clean , and comfy .. I loved it .. the only drawback they dont have a reward program for regular travellers this may not be tempting ..
Dear Guest,
It was such a pleasure to read your review, thank you for taking the time to share your experience of the Bristol Hotel Geneva.
I am delighted you had such a great time with us and clearly happy with your choice of hotel whilst visiting Geneva even if no loyalty program is offered - for the time being at least.
I very much look forward to welcoming you back home on a future visit. Thank you for staying with us.
Warm regards,
Xavier Collange
