This is one of the few low scoring reviews I've given in a while but I hope it will give you some perspective about this hotel.
I stayed here for one night and got in late. Check-in was easy, thank goodness. The hotel is a little historic, somewhat of a royal vintage feel. For me, it's more conservative than I like. Don't come expecting it to be modern; the elevators are small and my room was small, as well.
The rooms are kept very clean though; there is even a little paper wrapper on the toilets to indicate that it's been disinfected. The bed was comfortable too. The Fitness Center does not have very modern cardio machines and had no elliptical - only a step machine that is a relic from 2006. Definitely needs to be updated. It did have a nice sauna room though.
What didn't work for me was the Internet when i tried to access it from 2 different devices. When I talked to the Front Desk, they insisted it was my problem. When I asked if there was a tech support number, the Grint Desk rep said no and couldn't understand why I was having an issue. I work for a major Internet company and know how to access the Internet so his attitude was totally unwarranted and he was completely unhelpful in trying to resolve an issue for a guest.
Additionally, the cost of breakfast was extremely high and I had no idea it would be 38 Swiss francs so beware since there are no signs posted about the cost.
All in all, I would not stay here again if I had to make a choice. I'd much rather stay at a bigger brand hotel and pay the high costs to get points rather than the disappointing service. The other sad part about my stay is that I feel that even if the Hotel reads this, they will turn up their nose at this review and deny it. That's the sentiment of the service I received.
- Official Description (provided by the hotel):
- Set deep in the heart of the city, just steps away from the waterfront and historic Old City attractions, the Bristol offers a discrete refuge for you to retreat back to at any hour, day or night: cocoon in the reassuringly comfortable rooms and suites, hang out at the bar, experience the chef's fresh and innovative fine-dining at Cote Square, or steal away to our Spa and Wellness Centre dedicated exclusively to total relaxation for both body and mind. ... more less
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- Also Known As:
- Bristol Hotel Geneva