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“Location is great and so are the people”
Review of Hotel Central

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Hotel Central
Ranked #49 of 105 Hotels in Geneva
Bengaluru, India
Level 5 Contributor
55 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Location is great and so are the people”
Reviewed September 29, 2013

We were in Geneva for 2 nights and were looking for a not-so-expensive place, located centrally. And this hotel exactly served our purpose. The lake and most of the tourist places were within walk-able distance from the hotel. There are a lot of eateries and shopping nearby. Railway station is also pretty close, though walking to the station would not be a good idea. Airport, UN and Red Cross are little far off but all hotels in Geneva gives you free city transport passes which comes really handy for such bus, train or tram rides. People were very helpful. The breakfast served is average french breakfast;- croissant, juice and coffee. Overall, good place to stay.

Room Tip: The compact room is really very compact with little space to walk. Now, there is a construction goin...
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  • Stayed September 2013, traveled with family
    • Value
    • Location
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Helpful?
3 Thank Sayantan_Ghati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik G, Owner at Hotel Central, responded to this review, September 30, 2013
Dear Sayantan_Ghati

Happy to hear that you ejoyed the few nights with us.
We do not pretend to be luxury just comfortable, well located and friendly at a decent price for Geneva.
I have passed on your nice comments about the staff...Thanky you and much appreciated!

With regards
Erik Gangsted
Hôtel Central
Owner
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435 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
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English first
Australia
Level 6 Contributor
224 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed September 26, 2013

My mother and i had 2 nights only in Geneva and trying to find a cheaper hotel centrally located was really difficult. This came up and the reviews at the time were ok.
Well we had 2 nights here and although I think it is pricey ( the same price for what we paid for 4 nights in a cool apartment in Paris), we found it okay.
We had room 20 and the two single beds were comfy, bathroom was clean although a bit of mould cleaner would not go astray in the shower, breakfast was adequate and came on time, towels were clean and big, sheets were vlean and fresh, got free tram travel pass, the staff were very helpful and friendly.....we can't complain too much. However, a suggestion would be to have tea making facilities in rooms like other places we have stayed in. A small fridge would not go astray too like other hotels.
The rooms however are very hot and we tried to sleep with window open but it got too noisy.
Overall, you get what you pay for and I know this was a budget hotel but the location was brilliant with easy access to station and trams.
Served our purpose.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank frizzy63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik G, Owner at Hotel Central, responded to this review, September 27, 2013
Dear frizzy63

Thank you for taking the time to write to us with your constructive comments.
I am glad you in general enjoyed your stay.
As for the fridge in the room our policy is not to have one for hygene reasons and thereby avoiding people eating in the rooms. Our appartments however have full kitchen facilities and if you are in a room you can leave your things that need cooling at the reception.
I have made a note of the shower but sorry to hear that you slept in the heat as room 20 has airconditioning and you could have avoided this.
Thank you again and hope to see you back soon.

With best regards
Erik Gangsted
Hôtel central
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, Nebraska
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 24, 2013

Not to mention fithly and stained mattress pad when I insisted manager change the sheets. No replacement mattress pad available to put on bed, and no compensation for filth and late breakfast service. Would NOT Recommend. Tiny rooms, with no air conditioner, very noisy.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 26AnneG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik G, Owner at Hotel Central, responded to this review, September 27, 2013
Dear 26AnneG

Very surprised to read your so negative comment.
The incident happened on the 9th night of your stay in the same room!
Alice, our receptionist who took care of your justified complaint, and solved it immediately.
As you said to her "if it had happened on the first night you would have moved out" and quite rightly so...this is not our standard...and you said to her you were happy here?
As for the noise I do not understand as you were in a room on the other side and for 10 nights you did not make us aware of this....a shame as we could have done something about it.
I regret that you did not enjoy your stay and just wish you had told us before...it is too easy to complain afterwards.
If you are in town again pls contact me directly and I will make sure your stay is as you wish.

With best regards
Erik Gangsted
Hotel Central
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Geneva hotels

Minneapolis, Minnesota
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 11, 2013

We took the small room, which was small, but relatively affordable and provided everything we needed for our one night stay. The furniture is old but works for a short stay. Location and name of the hotel matches, its right in downtown. If you are going by tram/bus from train station or airport, look for the station Bel-Air.

We had a very late check-in around 11:00 PM and the hotel accommodated it graciously. The reception staff was very polite in giving directions. They were honest enough to tell us that an exchange center nearby offered better exchange rate than they did, and recommended to wait till next day to pay for the room. Quality of the breakfast and that it is sent to the room is great.

Room Tip: If you are staying for more number of days, pay a little more and get the standard room.
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Saurabh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik G, Owner at Hotel Central, responded to this review, September 15, 2013
Dear Saurabh G

Very pleased to read that you enjoyed your short stay with us and thank you for sending us your views. Your nice comments on the staff have been passed on to them.
We hope to welcome you back soon.

With best regards
Erik Gangsted
Hôtel Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Level 6 Contributor
89 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed September 7, 2013

Hotel Central is conveniently located within 2 minutes walking distance from a bus/tram stop. The hotel provides calm and quiet environment, simple and elegant decor and professionally managed services. The staffs are very helpful and gracious. Bed, Breakfast and Wi-Fi are the three basic needs of an Executive Traveller. The hotel satisfies them beautifully. I was very happy and really enjoyed my stay. Look forward to visit them again.

  • Stayed September 2013, traveled on business
    • Value
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    • Cleanliness
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Helpful?
Thank Ram1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik G, Owner at Hotel Central, responded to this review, September 9, 2013
Dear Ram1958

Thank you for taking the time to put down your views and glad you enjoyed your stay with us.
We also look forward to welcoming you back soon.

With best regards
Erik Gangsted
Hotel Central
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Italy
2 reviews
Reviewed September 3, 2013

Hotel central is located in the shopping center of Geneva, close to Rue de la Confederation du centre.
Rooms are relatively affordable (considering geneva), but relatively small. Some rooms are composed by a bathroom just at the entrance and a bedroom after the bathroom. Check that it is not the room they are offering, it is not very nice.
For the rest the Hotel is ok.

  • Stayed October 2012, traveled as a couple
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Helpful?
Thank MarcoSAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik G, Owner at Hotel Central, responded to this review, September 9, 2013
Dear MarcoSAL

Nice to hear from you.
Yes our compact rooms are not all that big but offer the basics for an affordable price.
The compact rooms have been made from large appartments and therefore have the unusual layout...but there is a door between the shower room and the bedroom!
Next time for a little more you could try our standard room with a very comfortable seperate entrance bathroom.
Have a wonderfull september.

With best regards
Erik Gangsted
Hôtel central
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olympia, Washington, United States
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 28, 2013

We had Apt. 42 (3 bedroom 2 bath) Very nice rooms. Kitchen and living area came in handy for our group of 6. Got lots of exercise using the stairs, but there is an elevator. Location close to everything. Only down side was lack of air conditioning, but it was not their fault it was in the 90's. They did supply us with fans for each room. Breakfast was lovely and delicious (Coffee/tea/Coco, OJ, breads and jam) which we supplemented with eggs we cooked in the kitchen. Great value and the staff was very nice and helpful. Note: don't forget to stir the coco, all the good stuff settles to the bottom. YUM!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik G, Owner at Hotel Central, responded to this review, September 9, 2013
Dear Lynn B

Thank you for your nice report.
Glad you enjoyed the appartment and its lovely view.
Good swiss hot chocolate is also a must for most tourists!
Hope to be able to welcome you back one day.

With best regards
Erik Gangsted
Hotel Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Central

Property: Hotel Central
Address: rue de la Rotisserie 2, Geneva 1204, Switzerland
Phone Number:
Location: Switzerland > Canton of Geneva > Geneva > Cité
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
#2 Best Value Hotel in Geneva
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Central 2*
Number of rooms: 30
Official Description (provided by the hotel):
We look forward to welcoming you to our family-owned hotel in the heart of Geneva, at the foot of the Old Town, and a 3-minute walk from the lake. All rooms, studios and apartments are equipped with cable TV, DVD player, free WiFi/Broadband, telephone and fax/modem socket. Inclusive continental breakfast served in all rooms and apartments.Both short-term and long-term stays are welcome. ... more   less 
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Also Known As:
Central Hotel Geneva

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