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“Good value in an expensive town” 4 of 5 bubbles
Review of Hotel Central

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Hotel Central
Ranked #47 of 106 Hotels in Geneva
Fredericton, Canada
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Good value in an expensive town”
4 of 5 bubbles Reviewed July 27, 2012

My fiancée and I spent one night at the Hotel Central in Geneva. This was my second stay there - the first time was during my single days - so if it's a place to come back to once all grown up, it must be good, right?

The hotel is a family-run affair, on the upper floors of an office building within 10 minutes walk of the train station towards the lake. The reception was very personal and down-to-earth - like stepping into someone's home office, you're seated at a classic executive desk as they sign you into the handwritten register. Though your arrival is entirely non-computerised, there is wireless internet throughout.

We had a corner room on the fifth floor, with curved windows leading to a narrow (about a metre and a half) wraparound balcony overlooking a courtyard. Plenty of light streamed through making for lovely mornings; it also warmed the room quickly, but the air conditioner works well. Furnishings were compact and simple though dated, and the bed quite comfortable.

Likely because the structure is an office building, our bathroom facilities were oddly laid out. Off the bedroom was the sink and shower, whereas the toilet was literally a water "closet" off the short hallway from the bedroom to the main door - though normal ceiling height, just about a metre square, with a classic old elevated tank. That said, everything was fine. Just an extra bit of character.

The in-room breakfast was simple: a croissant, a selection of jams and jellies, a glass of juice and a pot of tea or coffee. Filling, but not so much that you spoil your appetite for the rotisserie chicken and other street food at the market across the street. On registration, you make your beverage choices and breakfast delivery time - as you'd expect in ever-punctual Switzerland, it arrives precisely on schedule.

The only real negative to the hotel is unfortunately the flip side of its lovely location overlooking a public courtyard: young Genevan night-owls whooping it up loudly below. The metal shutters on the windows are perfectly effective for light, but less so for noise. Nothing that requires earplugs, but may interfere with light sleepers.

Overall, a fantastic value for pricey Geneva - for the price of one night at the Hotel de la Paix just across the river (reviewed separately), you can stay here for four - and superbly located just off of the city's prime pedestrian-bike-and-tram-only shopping street.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Bob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik G, Owner at Hotel Central, responded to this review, July 30, 2012
Dear Bob

We were very pleased to read your comments and especially the amount of time you took to put it all on paper...thank you!
Yes we have a very central location but as you say that does sometimes mean that one has to accept a bit of night partying now and again the w/e.
Thank you again and do not hesitate to contact us in the future if we can be of help.

With best regards
Erik Gangsted
Hotel central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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426 reviews from our community

Traveler rating
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    35
    18
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Baton Rouge
1 review
5 of 5 bubbles Reviewed July 26, 2012

My family and I arrived at Hotel Central for a one-night stay although my husband became sick after dinner and we could not fly out the next morning. The staff was so helpful and allowed us to stay an extra night in the same room, even though it was booked, and also contacted a physician for us. Additionally, the hotel was conveniently located, very clean, and just what we needed. We really appreciate the attention we received and will stay there again if the opportunity arises.

Fritchie family

  • Stayed November 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MFritchie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik G, Owner at Hotel Central, responded to this review, July 30, 2012
Dear MFritchie

Thank you for taking the time to write to us.
We are glad you enjoyed your stay and hope to be able to welcome you back soon.
Your comments have been passed on to the staff.
Thank you again.

With best regards
Erik Gangsted
Hôtel Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palo Alto, California
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed July 8, 2012

We spent a sleepless night at Hotel Central, listening to the people above us run around and bang on the floor continuously (one can only imagine). The carpet in our room was old and stained, no doubt in part because they serve breakfast in the rooms (a nice touch, but not practical on carpet). The people who run the hotel are very nice and helpful; they just need to invest into some room improvements. For location, the hotel can't be beat -- right downtown, with everything easily walkable.

  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DeLapaConsulting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik G, Owner at Hotel Central, responded to this review, July 30, 2012
Dear Guest

We were very disappointed to read about your cleanliness experience at our hotel.
Action has been taken immediately and we would like to thank you for taking the time to let us know.
It is only through our guest's comments that we can really judge ourselves and will definitely try to do better.
We were otherwise glad that you appreciated the central location, which unfortunately also comes with certain negative aspects such as noise on a w/e from the good nightlife.

All the best and hope to be able to welcome you back another time
Erik Gangsted
Hôtel Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed June 16, 2012 via mobile

First look you think you are in a dorm room. The basics were provided including a bathroom but no tea /coffee. Best surprise was finding English speaking channels on the tv. The rooms do have thin walls so be prepared to have the possibility of noise around you . Good location for food, sights and shopping. Two nights here was enough.

  • Stayed June 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TravelJunkiez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at Hotel Central, responded to this review, June 21, 2012
Dear TravelJunkiez
Thank you for your remarks.
It is true that the cheaper rooms are quite small, but compact, and unfortunately the sonorisation of these rooms could be better if there is a loud person next door.
You could maybe opt for a little more expensive, but much larger, ,room or studio at your next stay.
We wish you a wonderfull summer.
With best regards
Erik Gangsted
Hotel Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed June 14, 2012

My colleagues and I have been staying at Hotel Central for one week every spring since 2010. We run a student study tour to Geneva which is always fun but hectic and crisis-ridden! So, when the day is done, it's always good to get back to Hotel Central and relax. The room service is always excellent, the breakfast is simple but delicious, the rooms are clean, and the facilities more than adequate. The beds are comfortable and the bathroom facilities excellent. More than this the service at the main desk is always second to none. The staff are polite and their knowledge fo the local area is excellent. I look after my students but I know that the good people at Hotel Central are looking after me! Thank you so much!

  • Stayed May 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Simon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik G, Owner at Hotel Central, responded to this review, June 18, 2012
Dear Simon J
It was a plasure for us to welcome your wellbehaved students to Hotel Central.
We are glad you enjoyed your stay and look forward to welcoming you back soon.
With best regards
Erik Gangsted
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lafayette, California
Level Contributor
97 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed May 30, 2012

Hotel Central is an oasis of sanity in a city of outrageous and unjustifiablly high prices. You can take the 5 Bus from the airport to within a 1/2 block of the hotel and then walk everywhere in the downtown core. Helpful and friendly staff at check in. Gave us free transit pass to get back to airport. Perfectly adaquate two star room with small balcony (in our case). Recommended.

Room Tip: Rm 34 had two small bathrooms which made things move quickly in the morning!
See more room tips
  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank gavilan8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik G, Owner at Hotel Central, responded to this review, June 3, 2012
Hi gavilan8
Glad you enjoyed your stay and that you were able to profit from the free transportation.
Looking forward to welcoming you back on another occasion or if we can help you in any other way.
With kind regards
Erik Gangsted
Hotel Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dorval
Level Contributor
3 reviews
5 of 5 bubbles Reviewed May 26, 2012

Hotel very well located, just steps from downtown, and from the water jet.
The service is impeccable, the breakfast room at the time requested.
The cleanliness of the hotel is impeccable.
The room is small, you enters by the bathroom, it's special and funny.
The elevator is very small and funny to.
WiFi is free. TV from all europeen country( Italy, Britain, France,Spanish and CNN)
The presence of a nightclub, is especially favorable in the early hours of the morning to ear noice of people leaving.
There is a McDo , one minute by walk.
Good restaurants all around the hotel (5 to 10 minutes by walk)
We will go back any time.
Dont forget to ask your free Geneva travel cards.
We where there from 19 to 25 may 2012.
Recommanded!

  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BiblioPhiLe49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik G, Owner at Hotel Central, responded to this review, May 30, 2012
BiblioPhiLe49

We are so happy to hear that you enjoyed your stay with us and for taking the time to tell us.
We hope to be able to welcome you back another time to the Hôtel Central in Geneva.

Erik Gangsted
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Central

Property: Hotel Central
Address: rue de la Rotisserie 2, Geneva 1204, Switzerland
Phone Number:
Location: Switzerland > Canton of Geneva > Geneva > Cité
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
#2 Best Value Hotel in Geneva
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Central 2*
Number of rooms: 30
Official Description (provided by the hotel):
We look forward to welcoming you to our family-owned hotel in the heart of Geneva, at the foot of the Old Town, and a 3-minute walk from the lake. All rooms, studios and apartments are equipped with cable TV, DVD player, free WiFi/Broadband, telephone and fax/modem socket. Inclusive continental breakfast served in all rooms and apartments.Both short-term and long-term stays are welcome. ... more   less 
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Also Known As:
Central Hotel Geneva

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