Stayed here for one night during mini tour of Switzerland. Staff were polite and efficient. Hotel is boutique and nicely decorated, Our room was very clean but small with sloped ceiling (being on top floor) which made it feel even smaller. The lift only serviced up to floor below so we had to lug our suitcases up the final flight of stairs. The small window opened out onto roof tops which was quite depressing. The shower room was tiny but spotless with a good shower. Bed was comfortable with good linen. We ate dinner in the restaurant - my cod was perfectly cooked but my partner's beef and noodle salad was poor and beef was so chewy it was inedible - this was pointed out to staff but no apology or offer to re-do meal or remove from bill was forthcoming. Breakfast was good. Location of hotel was okay but with hindsight I'd have booked a hotel nearer to lake. If you do stay here avoid 5th floor rooms.
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