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“Great hotel for a weekend getaway, but cold staff”

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Hotel Cristal Design
Ranked #42 of 106 Hotels in Geneva
Leeds, United Kingdom
Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Great hotel for a weekend getaway, but cold staff”
4 of 5 bubbles Reviewed March 23, 2014

Booked a last minute getaway treat for me and my partner to Geneva for 1 night. Chose this hotel as price was reasonable and very central location. Arrived early and dropped the bags off, the young man on reception spoke very good English was efficient but lacked any welcome or friendliness - may be a Swiss trait but did not make us feel like a valued customer. Dropped bags in reception and went off round Geneva. Upon return the same staff member gave us our key and we took our bags to the room. The room itself was great and very well laid out and comfortable. Quite a quirky layout with the bathroom but worked well and looked very clean modern and stylish. Great size shower (no bath but not a problem) and nice toiletries. Comfortable beds with big fluffy duvets and plenty of space. The only sign of it being a renovated property is the walls, they are a rough artex type wall which hurt when you brush against them apart from that its a great revamp. On check out the next day it was the same man on reception who was efficient but lack warmth and friendliness. I would definitely stay here again but the staff need to have a couple of lessons at charm school to make this the perfect package.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank tezzatime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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460 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
London, United Kingdom
Level Contributor
110 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
4 of 5 bubbles Reviewed March 20, 2014

Ok location, room small but clean and comfortable, great breakfast on the top floor overlooking roofs and mountains, but the best was the staff particularly in reception, very kind, professional and helpful. Thank you to everyone for a nice stay :)

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Javier E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed March 12, 2014

Located just a few steps away from the Cornavin train station, makes it a perfect choice to stay in Geneva. The main attractions of the city, i.e. the lake and the old town are within walking distance. The hotel provided a complimentary public transportion card that you can use during your stay in Geneva, and you can also use it for the train ride to the Geneva airport.
You can find many restaurants/cafes around the hotel, there was also a supermarket nearby.
The room design is very modern and efficiently use the small space. What I liked most about the room is that it has a lot of power sockets, great for when you need to charge all your electronic gadgets and baterries at the same time.
Breakfast was served at the top floor, menu was quite standard, included all the basic such as a few choices of bread, jam, cheese, yoghurt, fresh fruit and eggs. A coffee machine serving cappuccino, latte or hot choccolate drinks was also provided in the breakfast room.
All and all, I would say this is a very sensible hotel to choose when you need a place to base yourself in Geneva. Would very likely to stay there again.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Senri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
148 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed March 2, 2014

This hotel has very nice rooms in an excellent location (literally 100 mts from the train station). Because the hotel is in a road that is away from the station it is reasonably quiet considering where it is. Since it is close to the train station, you are perfectly located for public transport (the hotel will give you a free pass to use it). Gare Cornavin is the hub for public transport in Geneva.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank George P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ca
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed February 26, 2014

I walked out of the station and walked directly to this place, luckily they had a room. For 130 CF, I was surprised how nice the room was, it is super clean, roomy, great bathroom, and modern. Location is excellent, right by central train station AND it is quite! I am a very light sleeper and didn't hear anything.
The front desk very super friendly and were fluent in English which was great for me :)
I highly recommend this place to anyone visiting Geneva.

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank travellover034
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Yorks
Level Contributor
114 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed February 25, 2014

Location great for train station, so very easy to or from airport or for travel within Switzerland. Room an ok size with a good comfortable bed, the sink in the entrance area not a great idea as floor can get wet, but means that bathroom smaller and bedroom bigger I suppose.
Quite a nicely designed room, if not very comfortable to sit in, but no big issue.
All staff friendly and helpful, but didn't really have any reason to interact more than just checking in and out. Breakfast not included and not cheap, but nothing seems to be in Geneva and was a good continental spread with good choice.
Overall perfectly good hotel and great for train station within easy walking distance of the old city.

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donjmf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo, Japan
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed November 27, 2013

Pros
Location is very good. close to the station, convenient for shopping and eating. The room is small but kept clean.

Cons
The staffs at the front do not speak good English.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ReinaMiu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Cristal Design

Property: Hotel Cristal Design
Address: rue Pradier 4, Geneva 1201, Switzerland
Location: Switzerland > Canton of Geneva > Geneva
Amenities:
Business Center with Internet Access Restaurant Room Service
Hotel Style:
#29 Business Hotel in Geneva
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Cristal Design 3*
Number of rooms: 78
Official Description (provided by the hotel):
Modern Four-story Hotel located 50 meters from train station & 5 km from airport. ... more   less 
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Also Known As:
Cristal Hotel Geneva

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