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“Really basic and very uncomfortable”

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La Residence Moleson
Ranked #9 of 10 Specialty Lodging in Geneva
USA
1 review
common_n_hotel_reviews_1bd8 15 helpful votes
“Really basic and very uncomfortable”
Reviewed July 30, 2011

I stayed at ‘La Residence Moleson’ (long-term residence) for 4 months (I would have left on the first day if I had a choice, but that wasn’t the case).

Except for the decent location, I have nothing good to say about my stay here:

1. The room was super tiny (and very depressing & smelled strong and strange).

2. The petite kitchenette includes very basic things (no toaster oven, no microwave, and not even a garbage can), so prepare yourself to take out a lot of money on eating-out in expensive Geneva.

3. The staff at the front desk is rude. They are not just impolite and impatient, but also when there are problems (and there are), they are very unhelpful and get upset with you for notifying them about the problem.

4. Additional costs: I called before arriving to make sure there is wifi available for the guests, and they simply stated that they do have it. Upon My arrival there was an extra cost of 60 CHF per month for the wifi. Additionally, there was a demand for another 60 CHF per month as “A yearly tax” . Another way over-charged fee, was 100 CHF for the “Cleaning Fee” (basically – washing the bed sheets, since I cleaned every spot myself and passed their inspection).

5. The Internet stopped working randomly for a couple of days each time. The staff was very rude, complaining they don’t know how long it will take to fix it and could not give me any helpful information (except recommending paying once more for the internet in an internet-cafe).

6. The Staff has no respect for privacy. 2 weeks before I left they came to show the room to a new potential guest, without any prior notice. They basically just came with their keys and opened the door while I was in the room.

  • Stayed February 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
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15 Thank Spencer101Usa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about La Residence Moleson

Property: La Residence Moleson
Address: rue du Moleson 4, Geneva 1202, Switzerland
Location: Switzerland > Canton of Geneva > Geneva
Hotel Style:
Ranked #9 of 10 Specialty Lodging in Geneva
Number of rooms: 150

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