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“Decent hotel”
Review of Hotel Astoria

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Hotel Astoria
Ranked #54 of 106 Hotels in Geneva
Reviewed May 12, 2013

We stayed two nights in Hotel Astoria in May 2013.

The location is very convenient, the train station is across the street and it is only few minutes walking from the centre.

All staff members were helpful and friendly. The room was clean and comfortable with a nice balcony (last floor only). It is not brand new, and the used carpet shows it but it is only a visual problem. Looking between the bed and the wall shows an accumulation of dust over few years.

The breakfast was included in the room price. It is served in the pub next door. This is a classic breakfast buffet, decent but not amazing. Be aware that towards the end of the schedule breakfast time some items (bread, croissants) start running out.

The price was not low, but all prices were high in Geneva. It also include (as apparently all hotels do) free public transportation for duration of the stay.

Internet is not free, which is always a let down when hotel charge for it.

(If you arrive at Geneva airport, don't forget to pick up the free ticket to the centre in the luggage reclaim area).

  • Stayed: May 2013, traveled as a couple
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1  Thank sebastien b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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118 - 124 of 297 reviews

Reviewed March 15, 2013

I had mixed feelings over the 2 nights stay at this hotel. Some very positive, some with major space for improvement.
The hotel is very well located literally steps from Geneva's main train station (excellent access for heavy suitcases, lifts, escalators, ramps, etc).
Its also on the "good" side of the train station, so high level of safety and minutes walking distance to the lake.

The view from the front rooms above first floor is ok, its a small park with a nice church, the higher the floors you will enjoy also view of surrounding high alps.
Service for this type of hotel was ok. Always someone on duty even at late hours and trying to be polite ad helpful.

stars / category: 3 (some points could be characterised as 2, some others as 4!)
Lobby / reception: typical for this category of hotel, nothing fancy) very spacious, nicely decorated in an modern way, gives a nice feeling to spend time and socialise.

elevators: 1 for customers / 1 for service, despite hotel being fully booked, no major delays, congestion experienced!
room entry system: electronic key, very efficient and always operating (even better than 5star hotels!)

room type: standard on 5th floor (avoid low floors, especially on the road side and go for high floors)
room size: as small as it gets, suitcase can not open wide on floor!
room decoration design: the lowest priced ranges of IKEA furniture looks like "Chesterfield" compared to what you will find. At least the fixtures are in a good condition.

smoking / non smoking rooms option: no
view from the room:3/5 (depends on floor), plenty of daylight
opening windows: yes, partially and fully
balcony: only on 6th floor

Feeling of safety: very high
check in: fast / 2 min

floor quality (parket / marble/ carpet / other): carpets, which despite the fact that must be well vacuumed, look filthy, the are full of stains and spots.
I have lots of allergies and honestly during my visit, i had not negative experience regarding cleaning and the carpet condition, it looks that the hotel is following Swiss standards in tis cleaning procedures and detergents used.
Yet the feeling you get by looking the carpet, is no a positive one!
heating / airconditioning / ventilation: both a/c and excellent radiator
noise levels: insulation internal / external: external insulation excellent on top floors, internal with some challenges!

shading (electrical shades, curtains, etc): curtains plus roll up offering total darkness

clean: 5/5, looking clean 2/5
room lighting: 5/5
dimmer option: no
electricity sockets: typically limited for this category of hotel, one convenient on the working desk

bed: comfortable queen-sized bed
mattress: very comfortable
pillows: 3
covers (duvet, blankets,etc): duvet, very good
linens quality: 4/5

wardrobe closet: yes, spacious enough
efficient clothes hangers: yes

writing desk / workspace: yes and for this size or room quite efficient
dustbin: yes

# of television devices in the room: 1 / LCD 32” TV (Philips, very good )
# of tel devices in the room: 1 / voice mailbox: no,
cable / satellite TV: yes
Digital TV Channels: yes
Pay TV: yes, QUADRIGA platform / very good and with option to buy at one reasonable price full access for a day.

internet connection: at the usual high hotel cost
high sped internet: yes

Digital Safe: yes
notebook size: no
Refrigerator: yes
Mini-Bar: yes, well stocked at high prices
Coffee Maker: No
Water-boiler: no

Extras: free public transportation ticket (all bus, tram, regional trains - including train to airport) for unlimited times during nitre stay!

bathroom size: quite big for this type and size of room; sink could have been larger!
water quality / pressure: good / very strong
water temperature: hot enough!
ventilation: yes, 4/5
shower cabin: shower with efficient curtain!
Positive point: No traces of mould in entire bathroom including shower curtain!

heater / radiator in bathroom: no
mirrors: very adequate
wall face mirror: no
vatity set: yes
toiletry brand: Starline, also well stocked liquid body wash-shampoo dispenser in shower
clothes hanging / drying cord: No
towels: 6, quality / softness: 5/5

toilet paper quality / quantity: very good / / 2
dustbin: yes
toilet brush: no
tissues boxed, wall mounted dispenser: yes / boxed, better than many 5 stars hotels!
Personal Hygiene Pack: yes
hair dryer: yes, relatively better quality than even 4 stars hotels!

room service: no

breakfast: very good, pleasant surprise offered at no extra cost a British pub next door, good quality, including hot scrambled eggs, bacon, etc
quality: 4/5
variety: 4/5

parking: no
check out speed: very quick (2min)

Room Tip: high floors, try on the 6th floor
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  • Stayed: March 2013, traveled on business
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5  Thank Greg16672
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2013

A decent enough three-star hotel with all that you expect. I stayed in a double for single occupancy as I had heard that the single rooms were too small, but I visited a single room and it would have been good enough for me. Good bed, nice clean bathroom. The room had a decent sized flat-screen tv with pay-per-view available and a minibar. However, the hotel does not have a restaurant or lounge area. A British-style pub is attached and breakfast is served in it [the usual continental stuff and also bacon, egg and chicken [yes that's correct, chicken!] sausages. The pub serves bar food at other times and has live bands playing on Saturdays. The band on Saturday the 9th March 2013 [Ribs and Bacon] was pretty good, but the bar was loud and filled with locals, so maybe not very relaxing. Also one of our party came across a gent who had been assaulted and left with a very bloody nose in the gents toilets, so it might pay to be a bit careful if using the bar at the weekends. I honestly don't think it was a random attack though [probably a falling out between two men who knew each other] Nothing wrong with the hotel though.

Room Tip: The pub is very noisy until about 1 am. I had a fifth -floor room in the front of the hotel and coul...
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  • Stayed: March 2013, traveled with friends
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2  Thank Chris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2013

This hotel is located very near the station and you can walk to the lake and the old town. There are a number of restaurants nearby.

The room was basic and fine just to sleep in.
There is no free wifi.

The staff were all very helpful and friendly:)

  • Stayed: January 2013, traveled as a couple
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Thank C0C0R0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2013 via mobile

The Astoria has a fantastic central location right next to the main train station which we found very useful. The rooms were clean and spacious. The staff were very friendly and breakfast was thrown in and was very good as a bonus. Only negative was that we had asked for a double bed in booking and were given two single beds.

  • Stayed: January 2013
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1  Thank rjoy17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2012

Smallish room but not claustrophobic. All facilities fine except for inoperative sink stopper that was removed by maintenance and left off...so no filling up the sink! Only stayed 1 night, so it was no dramas. Staff were friendly and helpful with all queries. No free wifi but there was free use of a laptop in the lobby area which I used extensively to book other accommodation and even printed off itineraries from it to the front office printer...at no charge.

The included breakfast is held in the British Pub next door and is basic but has hot foods included, good for a cold morning!

Room Tip: Get higher floor rooms to get view from balcony
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  • Stayed: December 2012, traveled as a couple
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2  Thank LawrenceGuanTeoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2012

Stayed the night here and walked in from the opposite side of the road from the train statio from a train from Paris and enquired. Room was 150 swiss franks which was about the going rate for rooms in Geneva.

Staff at the reception was accomodating and helpful with directions and advice. Room itself was simple and nothing to shout about but was clean and there was no need for air conditioning as it was 0 degree's celcius at night outside the room so opening the window was sufficient enough for fresh air.

Breakfast was included a simple swiss style/western breakfast at the pub next door.

No complaints especially given it was a stop over and I needed a place to crash for the night and had a budget.

  • Stayed: November 2012, traveled solo
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1  Thank Diving-Addiction00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Astoria

Address: Place Cornavin 6, Geneva 1211, Switzerland
Phone Number:
Location: Switzerland > Canton of Geneva > Geneva > James-Fazy
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #54 of 106 Hotels in Geneva
Price Range: $125 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Astoria 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Best Western Astoria
Best Western Geneva
Geneva Best Western

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