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“Great Hotel!”

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Hotel President Wilson
Ranked #9 of 105 Hotels in Geneva
Certificate of Excellence
Muscat, Oman
Level 6 Contributor
287 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
“Great Hotel!”
Reviewed March 29, 2014 via mobile

We stayed at HPW for 3 nights in March 2014 and had a lake view room which was superb!
The only problem I had was that the air conditioner was not working at that point in time, but Imm sure that it was a temporary issue.
Great location, right across from Lake Geneva, 5-7 minute (romantic) walk along the lake to the pier to catch a yellow public boat across to the city center.
P.S. Excellent coffee at the Ground floor bar at the hotel.

Stayed March 2014, traveled as a couple
Helpful?
1 Thank Luby1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSMPW, Guest Relations Manager at Hotel President Wilson, responded to this review, April 17, 2014
Dear Guest,

It has been a pleasure welcoming you tot he Hotel President Wilson and we thank you very much for your positive feedback.

We are happy you enjoyed your stay and we are looking foward to have the pleasure of welcoming you again in 2014.

In the meantime if you wish to be updated on the latest news, we invite you to follow us on Facebook or Twitter.

Sincerely,

F. Newhart
Direction of Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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697 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
2 reviews
Reviewed March 28, 2014

The Wilson is a beautiful hotel with a great location in Geneva. The service and attention to detail is notable. The staff is interested in ensuring a memorable visit. I have appreciated the good help I have received from Pascal the concierge in finding a restaurant for a special business dinner with no notice, as well as suggestions to enjoy Geneva in limited time around meetings.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DCFoodist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSMPW, Guest Relations Manager at Hotel President Wilson, responded to this review, April 17, 2014
Dear Guest,

It has been a pleasure welcoming you tot he Hotel President Wilson and we thank you very much for your positive feedback.

We are happy you enjoyed your stay and we are looking foward to have the pleasure of welcoming you again in 2014.

In the meantime if you wish to be updated on the latest news, we invite you to follow us on Facebook or Twitter.

Sincerely,

F. Newhart
Direction of Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 27, 2014

This hotel had the best service that I can ever remember at any hotel that I have stayed at. The staff was incredibly friendly and helpful, I really felt like a VIP. The rooms were also very nice, more like an American hotel than a European hotel. Also the hotel has a dedicated kosher kitchen with a full time mashgiach (or supervisor), a wonderful surprise for me and enhanced my stay tremendously.

  • Stayed March 2014, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jlcohen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSMPW, Guest Relations Manager at Hotel President Wilson, responded to this review, April 17, 2014
Dear Guest,

It has been a pleasure welcoming you to the Hotel President Wilson and we thank you very much for your positive feedback.

We are happy you enjoyed your stay and we are looking foward to have the pleasure of welcoming you again in 2014.

In the meantime if you wish to be updated on the latest news, we invite you to follow us on Facebook or Twitter.

Sincerely,

F. Newhart
Direction of Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Champery, Switzerland
Level 5 Contributor
89 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed March 23, 2014

We stayed in the Wilson when I arrived late after a month-long trip expecting to have a really luxurious evening with no drama. What we got was the opposite: problems with the parking pass meant multiple trips to the front of the hotel to get into the garage; extremely expensive room service (with mediocre food), a hotel phone where none of the direct dial numbers worked (and great difficulty finding a list of extension numbers) - which was reported to engineering but never fixed. The service was often, candidly, a bit cold. The bed, at least, was very comfortable, and the breakfast, while expensive, was very good.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSMPW, Guest Relations Manager at Hotel President Wilson, responded to this review, April 15, 2014
Dear Guest,
Thank you for your constructive feedback about your experience at the Hotel President Wilson.
We apologize for the inconvenience and we are sorry that the service/food wasn’t up to your expectations.
Be assured that the follow up has been done with the concerned departments in order to avoid this kind of situation in the future.
In the meantime, we hope to welcome you again in 2014.
With kind regards,
F. Newhart
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bayonne, New Jersey
Level 6 Contributor
392 reviews
204 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
Reviewed March 15, 2014 via mobile

I used my points and a suite upgrade for this hotel since it was an expensive property compared with other similar STARWOOD properties. The staff were very friendly, the rooms smelled amazing, but the welcome amenities for platinum members was abysmal to say the Luxury Collection Hotel in Belgrade. I received a bottle of complimentary Evian water and a note from the manager. It would have been nice to recieve a bottle of wine, some Swiss chocolates or even a free drink at the bar. The rooms themselves are beautifully decorated and have the latest electronic equipment. There is no club lounge at this hotel. WiFi is free and the signal is excellent. I wouls have been disapponted if I had paid the regular room rate for this hotel. I definitely expected more in terms of perks from this property.

Stayed March 2014, traveled with friends
Helpful?
Thank Lewis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSMPW, Guest Relations Manager at Hotel President Wilson, responded to this review, April 15, 2014
Dear guest,
Thank you for your constructive feedback about your experience at the Hotel President Wilson.
We apologize for the inconvenience about the SPG amenities, and we are sorry that it wasn’t up to your expectations.
Be assured that the follow up has been done with the management team in order to improve our amenities offer for SPG member.
In term of the price of our hotel rate, we can assure you that rates are constantly evaluated and we offer the same range of price as other comparable 5 stars hotel in Geneva.
I sincerely hope to welcome you soon at the Hotel President Wilson.
F. Newhart
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario
Level 5 Contributor
66 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed March 14, 2014

Pros: Top condition, modern rooms, nice views, on the waterfront. Great lounge onsite with terrific staff. Lots of personal touches on arrival, appreciated after a long flight.
Cons: None really. Will return.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CPRYYZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSMPW, Guest Relations Manager at Hotel President Wilson, responded to this review, April 17, 2014
Dear Guest,

It has been a pleasure welcoming you tot he Hotel President Wilson and we thank you very much for your positive feedback.

We are happy you enjoyed your stay and we are looking foward to have the pleasure of welcoming you again in 2014.

In the meantime if you wish to be updated on the latest news, we invite you to follow us on Facebook or Twitter.

Sincerely,

F. Newhart
Direction of Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taunton, United Kingdom
Level 4 Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed March 13, 2014

We needed a few days to recharge the batteries after a grueling two months and decided this would be the right place having stayed here once before. It was. We were given a room overlooking the lake, had two fantastic meals (both at Arabesque, the hotel's Lebanese restaurant) and a great relaxing massage in the spa. From the moment we walked in to the moment we checked out we wee looked after brilliantly. We left feeling totally relaxed, batteries re-charged. Can't wait to go back.

Room Tip: The lake view rooms are best
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dukpond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSMPW, Guest Relations Manager at Hotel President Wilson, responded to this review, March 14, 2014
Dear Guest,

Thank you for sharing your impressions about the Hotel President Wilson.

We are thrilled you were able to relax in our unique Spa Lamer and that you enjoyed the refined Lebanese cuisine of the Arabesque restaurant. Our aim is to make our guests feel “home away from home”.

We are looking forward to welcoming you again in 2014 and to make you discover our two other restaurants, one which just received a Michelin star.

In the meantime, if you wish to be informed about our latest news and happenings, feel free to follow President Wilson on Twitter and to like our Facebook page.

Sincerely,

F.Newhart
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel President Wilson

Property: Hotel President Wilson
Address: 47 Quai Wilson | Geneva 1, Geneva 1211, Switzerland
Location: Switzerland > Canton of Geneva > Geneva > Wilson
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Geneva
#5 Business Hotel in Geneva
#6 Romantic Hotel in Geneva
#7 Family Hotel in Geneva
#9 Luxury Hotel in Geneva
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel President Wilson 5*
Number of rooms: 228
Official Description (provided by the hotel):
Just steps from one of the most beautiful parks in Geneva, ideally located facing the magnificent panorama of the lake and Mont-Blanc, the President Wilson is one of the city's most contemporary hotel. With exceptional views of the lake, the hotel's outdoor pool or Geneva city, the 204 rooms and 22 suites ally both comfort and technology and offer luxury amenities and features such as Nespresso coffee machines, Hermes bath products or also Bang & Olufsen LCD screens. Discover Swiss refinement through the gastronomy of the famous Michelin starred Michel Roth (MOF and Bocuse d'Or 1991), or through the unique Spa La Mer, an exclusiveness in Switzerland. ... more   less 
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Also Known As:
President Wilson Hotel
President Wilson Geneva

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