We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“No detail left uncovered: a true 5 star.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Grand Hotel Kempinski Geneva
Ranked #21 of 109 Hotels in Geneva
Certificate of Excellence
Reviewed March 22, 2014 via mobile

Stayed over on a business trip to Geneva. Had the most fantastic stay in any hotel in a while: the staff is amazing, always smiling and ready to help. The facilities are very good: even in the most basic rooms everything is 5 star, very well thought of with no detail left uncovered. There us even a seperate lift linking the rooms to the wellness area and pool. The rooms don't have a kettle or coffee, but I find in most hotels these are so bad that you'd much rather ask for one at the bar if you really need it. The spa and sport facilities are fabulous, with a fantastic swimming pool. Location is great, right in front of the lake, and the huge lounge overlooking the lake is a great place to wind down. Highly recommend it.

Stayed: March 2014, traveled on business
Thank dfvital
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KempinskiHotelGeneva, Manager at Grand Hotel Kempinski Geneva, responded to this reviewResponded March 27, 2014

Thank you for taking the time to write these kind words about the Grand Hotel Kempinski Geneva.
We are happy to read that you liked our property, you were satisfied with our staff and you enjoyed our unbeatable hotel location.
We will be delighted to welcome you again!
Yours Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (988)
Traveler rating
Traveler type
Time of year
Language
  • More languages

384 - 390 of 988 reviews

Reviewed March 13, 2014

I stayed here for 5 nights during the week leading to the Geneva Motorshow. As expected, Geneva was very busy and all hotels were full. However the Kempinski took this in their stride and delivered a largely faultless experience.

My room was a good size (double) with an enormous bed, reasonable working space, a clean bathroom and a door that opened to a small balcony. Check-in and check-out were efficient and friendly and I had no reason to contact the staff for any other needs.

The breakfast room on the second floor had a beautiful view over the lake and provided a diverse and plentiful array of options. The only small issue I had was having to queue to get into breakfast on two mornings due to overwhelming demand, but even this was handled quickly and the quality of service did not suffer.

I visited the pool late one morning and enjoyed a peaceful swim in a large, clean pool with good changing facilities and numerous loungers. It is in a glass-roofed atrium and which is bright and airy, yet enclosed and private.

The hotel has a magnificent location, with views over the lake and its iconic fountain and is directly opposite the promenade that skirts it. A short walk gets you to shops and restaurants as well as the exceptional tram system.

I will fondly remember my time in Geneva and thank the Kempinski for making it easy to enjoy.

Stayed: March 2014, traveled on business
Thank figbat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KempinskiHotelGeneva, Manager at Grand Hotel Kempinski Geneva, responded to this reviewResponded March 14, 2014

Thank you for taking a time to post a review on Trip Advisor and for your flattering words about our facilities and our staff. We are happy to read you have enjoyed your stay and appreciated our great location.
We look forward to seeing you again!
Kind regards
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 21, 2014

Although it was quick, my stay was incredible! The water and the downtown factor added to the ease with which one can roam about (all seasons). Everything is close - whether you're looking for restaurants of entertainment. Even walking to the old town was no longer than 20-30 min. I certainly recommend it to all.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kowthar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KempinskiHotelGeneva, Manager at Grand Hotel Kempinski Geneva, responded to this reviewResponded February 27, 2014

Thank you very much for sharing your experience on Trip Advisor. It was nice to read you enjoyed your stay at Grand Hotel Kempinski Geneva and you appreciated its convenient location.
Thank you once again for your positive comments and we are looking forward welcoming you again!
Yours Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 12, 2014 via mobile

This is a good hotel in a great location. Perhaps minor things but this is the first five star hotel I have stayed in that does not provide tea and coffee making facilities in the room...only a kettle! If you want a tea or coffee it is 11 francs!! Also you have to ring for everything...toothbrush, razor, complimentary water etc etc.

Stayed: February 2014, traveled as a couple
Thank TheIntrepidT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KempinskiHotelGeneva, Manager at Grand Hotel Kempinski Geneva, responded to this reviewResponded February 18, 2014

Thank you for taking a time to post a review on Trip Advisor.
We are glad that you were happy with your stay and you, as well as the rest of our guests, liked the fact that we are right next to the Lake Geneva. We will be happy to provide our guests with coffee and tea making facilities which are available in our Junior Suites and all room categories onwards.

We look forward to seeing you again!

Yours Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2014 via mobile

Stayed 2 nights in a junior suite. Good sized room but view was of centre courtyard not the lake unfortunately.
Breakfast was in a restaurant with a brilliant view of the lake & was of a decent standard.
Area immediately behind the hotel is rather seedy.
Not a cheap hotel but then it is Geneva.

  • Stayed: January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Kathryn6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KempinskiHotelGeneva, Manager at Grand Hotel Kempinski Geneva, responded to this reviewResponded February 13, 2014

Thank you for sharing your experience with us. We are delighted that you chose our hotel for your stay. We fully agree that the view and hotel's location is truly amazing and we are happy to read you enjoed it as well.

We look forward to seeing you again!
Yours Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2014

This is what you expect from a 4 star hotel.
Excellent service, quick check in, beautiful room, and terrace overlooking the Geneva lake!

My husband and I are regular gym goers. They have a great gym, but my only comlpiant is that its a little small and could utilize the area to thier advantage.

The restuarant on the 2nd floor is very romantic and we enjoyed that very much.
Staff are vry polite and professional, every questions we had, they had an answer for each on of them.

location was superb! in the heart of Geneva.

Cant wait to go back there soon.

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Reemi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KempinskiHotelGeneva, Manager at Grand Hotel Kempinski Geneva, responded to this reviewResponded February 13, 2014

Thank you for sharing your experience on Trip Advisor. We are delighted to learn you have enjoyed your stay at Grand Hotel Kempinski Geneva and we look forward to welcoming you again.

Yours Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 8, 2014

The service and accommodations are excellent, and the public spaces are just OK. It's not particularly elegant, but it is a luxury hotel. The location is perfect, right on the lake and within walking distance of the bridge to the other side of the city.

Make sure you check to see whether breakfast is included with your room, because while they offer a wonderful array of food, it is priced at 50 euros per person, which is a bit crazy for breakfast.

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KempinskiHotelGeneva, Manager at Grand Hotel Kempinski Geneva, responded to this reviewResponded February 10, 2014

Thank you for your review on your recent stay with us. We are happy to read that you enjoyed our unbeatable hotel location and your stay overall met your expectations. We will be happy to see you again in the future!
Yours sincerely
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Geneva hotels
Show Prices
Show Prices
Show Prices
Hotel Metropole Geneve
#16 of 109 in Geneva
814 reviews
Wilson
Hotel President Wilson
Hotel President Wilson
#12 of 109 in Geneva
755 reviews
Hotel Bristol
#9 of 109 in Geneva
1,102 reviews
Show Prices
Show Prices
Show Prices

Been to Grand Hotel Kempinski Geneva? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hotel Kempinski Geneva

Address: 19, Quai du Mont - Blanc, Geneva 1201, Switzerland (Formerly Le Palace Hilton Geneva)
Phone Number:
Location: Switzerland > Canton of Geneva > Geneva
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #21 of 109 Hotels in Geneva
Price Range: $369 - $692 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Kempinski Geneva 5*
Number of rooms: 412
Official Description (provided by the hotel):
Welcome to Geneva! Home to numerous international organizations, Geneva has been referred to as one of the world's best cities to live in. By bicycle or on foot, visit an awe-inspiring cathedral, the UN and Red Cross Head-quarters, swim in the famous Lake Geneva or simply marvel at the Jet d'Eau, the iconic water fountain that soars above the skyline. Majestically situated on the shores of Lake Geneva, The Grand Hotel Kempinski is both a perfect leisure and a business destination located in the heart of Switzerland's most cosmopolitan city. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, Hotwire, getaroom.com, Travelocity, Orbitz, Priceline, Cancelon, HotelQuickly, Evoline ltd and TripOnline SA so you can book your Grand Hotel Kempinski Geneva reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing