I booked this hotel via expedia.com and stayed for 6 days.
( My reservation was non-refundable)
I regret that I chose this one and I'll never! stay this "one" ever again. Never.
Eventhough I asked "non smoking room",the room was filled with a smell of tobacco.
I had to ask every day "complimentary water, please"- it should be placed in refregirator without asking,
I had to make a call to ask a bath robe after I put my robe with stain on the floor - general sign meaning "change my robe and/or towel, please".
Finally, I walked down to the lobby and asked "the manager" to communicate.
One answered and he said, " I'm telling you that I'm sorry... and what?"
I can't remember the exact phrase he said, but I was very angry about his attitude.
And...my nationality was described as " Democratic peoples republic of korea" . Am I North Korean?
Can you imagine the status of this "fantastic" "hotel"?
- Official Description (provided by the hotel):
- Welcome to Geneva! Home to numerous international organizations, Geneva has been referred to as one of the world's best cities to live in. By bicycle or on foot, visit an awe-inspiring cathedral, the UN and Red Cross Head-quarters, swim in the famous Lake Geneva or simply marvel at the Jet d'Eau, the iconic water fountain that soars above the skyline. Majestically situated on the shores of Lake Geneva, The Grand Hotel Kempinski is both a perfect leisure and a business destination located in the heart of Switzerland's most cosmopolitan city. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, World Independent Hotel Promotion, Orbitz, Cancelon, Agoda, Travelocity, Priceline, Hotwire, Evoline ltd, HotelQuickly, getaroom.com and TripOnline SA so you can book your Grand Hotel Kempinski Geneva reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.