This hotel is said to be over-priced, but considering the reality that Switzerland's prices are more expensive than many comparable places in the U.S and Europe it's actually very reasonable. Just know ahead of time that EVERYTHING is more expensive in Switzerland (e.g., a Starbucks caramel macchiato in the US costs around $4.75, while it is about twice that amount in Switzerland), and keep your exchange rate in mind. Considering its location and other hotels we've visited in the area, it is a reasonably priced hotel and worth the cost.
It is located barely two or three blocks from the train station, and it is very, very easy to get basically anywhere you want to go in Geneva from the tram stop that is almost right in front of the hotel. Considering its proximity to the train and tram lines, as well as the busy intersections, the outside noise level isn't so bad. On Thursday mornings, it's garbage day, and you will want to bring earplugs if you're staying on a Wednesday night because the big truck will rumble for quite some time around 6:45 a.m. Other than that, noise really isn't as much of a problem.
That's outside city-related noise, however. No hotel really has control over that anyway. What was a big problem was the noise-level inside the hotel itself.
I was in Geneva to take the GRE. I had already been feeling sick, and really needed a good night's sleep on Thursday night (Nov. 17). While each room is located near the central staircase, you actually can't hear people going up and down the stairs - unless they're stomping or running or dragging luggage. Around 11:30 that night, some young guys came in and were either drunk or acting just plain stupid. They were extremely loud, yelling, laughing, opening and slamming doors (the doors are already hard to shut quietly, as they sort of "suck" themselves shut - you have to be really careful to shut them without banging them closed). This went on for quite some time, perhaps about half an hour.
This is where the problem really hit. There is no staff on site after either 9 or 11 pm (I forget which). There is no one I could talk to about the noise level. There were no written warnings against guests making unreasonable noise. There was nothing at all to let guests know that noise of that kind is not tolerated (I usually find something like this posted near the desk or in the rooms themselves at most other European hotels I visit). It was entirely up to me to deal with the noise problem, which is okay, except that it places guests in jeopardy at the worst and may not solve the problem at the best. It would have been better if no desk staff would remain on site, for there to be a security person or a phone number for guests to call regarding unreasonable behavior or something other than my own angry self to deal with unruly guests.
The breakfast is small, but most of them are in Europe. If you're still hungry, there are several places nearby where you can fill up the rest of the way. But be sure to stay at the hotel for a cup of coffee in the morning. It's extremely good and very intense. The breakfast area is located near the desk, and is also open for use during the day if you want a place to sit quietly and do some work without going back up to your room. The desk staff is willing to pour you coffee or sell you a Coke or beer from the bar at any time of day, and the prices are good.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, HostelWorld, Travelocity, Orbitz, Expedia, Priceline, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Hotel St-Gervais reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel St Gervais
- St Gervais Hotel Geneva