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“Central location, Elegant design”

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Hotel de la Cigogne
Ranked #43 of 106 Hotels in Geneva
Certificate of Excellence
Reviewed May 25, 2014

The hotel is located right in the heart of Geneva, literally 2 minutes from the lake, near the Pont du Mont Blanc. The area is filled with luxury shops and all the banks are there, so it is great if you go there for business.

Even if it is quite small, you recognize the standard of Relais&Chateux which is very high up..

Breakfast is nice, served either on the terrace or in a nice small saloon.

For sure it has been there for a very long time, but the quality and cleanliness is spotless. Definitely will return.

  • Stayed: May 2014, traveled on business
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Thank SerbanStoicken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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65 - 71 of 171 reviews

Reviewed April 7, 2014

A great hotel in middle the of Geneva, two steps to the lake, two to the old city. Great hospitality, very warm welcome with beautiful individual and spacious rooms. Swiss luxury hospitality as I love it!

  • Stayed: April 2014, traveled with family
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Thank F G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2014

Hôtel de la Cigogne, located in place Longemalle, the ideal location in Geneva. In the heart of the business, bank and fashion districts, at the foot of the Old Town, just a short stroll from the English Garden and Lake.
As advertised, you really experience a "rare feeling of being honoured, recognised and being given preferential treatment”. its a really fantastic and personalised experience; swiss boutique hospitality as it used to be / should be! Service taken to the extra mile; not only being escorted to the room also removing he airliner tags from the luggage!
Could easily give 7 stars for the service!

stars / category: 5
Lobby: simply fantastic!!! entering into a true aristocratic world!

elevators: 2 for customers, no major delays, congestion experienced!
room entry system: on key ring nice wooden crafted (with “Relais & Chateaux” emblem) with embedded electronic key (utilised to activate the elevator upwards) very efficient and always operating. With the level of personalised service offers at this property, you simply leave the key at the reception every time you go out!

room type: Classic Single Room / 6th floor (we where 2 visitors into 2 rooms, so we where offered a very nice and convenient duplex.
room size: 28 sqm, well appointed
room decoration design: Belle Epoque décor, showcasing, yet blended for everyday use and enjoyment: unique furniture, marquetry, carved wood, precious carpets, statues, knick-knacks, vitreaux bedside lamps
smoking / non smoking rooms option: no
view from the room:2/5, back of building due to room types (singles), yet plenty of daylight thanks to large windows / this property does not offer the views of the “characterless” huge lake side branded hotels its a unique and different experience here!
opening windows: yes, fully.
balcony: no

Feeling of safety: ultra high
check in: extremely fast / 2 min

floor quality (parket / marble/ carpet / other): carpets, excellently well maintained
heating / airconditioning / ventilation: excellent one - Siemens ACT, could have been a bit more silent!
big calorifier heater below window as well / noise levels: insulation internal / external: excellent, absolutely silent
shading (electrical shades, curtains, etc): curtains (2 folds, offering total darkness) + adjustable foils

feeling clean: 5/5 pleasantly odoured! (not intoxicated by usual “cheap” chemical air deodorants!)
room lighting: 5/5, one of the best, not usual in hotels nowadays!
dimmer option: no
electricity sockets: ok, plenty, everywhere including both bed side tables and also on working desk

bed: queen size for singly use
mattress: ok, a bit too soft for my taste, got a good night’s sleep.
pillows: 6
covers (duvet, blankets,etc): duvet, just excellent!
linens quality: 5/5

wardrobe closet: yes, just excellent!
efficient clothes hangers: more than you can wish for!
shoe shine sponge / cloth: yes, sponge
sleepers:yes, excellent quality, hotel name branded
Iron & Ironing Board: no, but just ask they they will get it or you in zero time
nice old aristocratic style suit / clothes, hanger in room
trousers press: no, but same as above
no clothes brush! - would have added that extra touch!
nice umbrella dryer! (brass one)
dustbin: yes, old style brass one, daily polished, huge, accommodating all the trash today’s business traveller has to dispose on a daily basis!

writing desk / workspace: yes, plenty!
suitcase stand: yes / expandable

# of television devices in the room: 1 / HD LCD 32” TV (PHILIPS, a bit dated model)
# of tel devices in the room: 2 / voice mailbox: yes
cable / satellite TV: yes
Digital TV Channels: yes, ok selection, could have had a larger variety of English channels!
Pay TV: yes, QUADRIGA platform; nice movie package, very affordably priced!
tv channels: > 60, including many international ones

i phone / pod / pad dock: No
internet connection: free
high sped internet: yes, yet speed and connection was challenged all the time, has improved from previous stays, where it was a pure disaster, certainly needs more attention!
cable / wifi: wifi

Digital Safe: yes, yes with nice touch of small acrylic box to place small valuables, jewellery for easy access in the safe
notebook size: yes
Refrigerator: yes
Mini-Bar: yes, nicely built in in the closet compartment well stocked at usual high hotel prices
Microwave: no
Coffee Maker: No
Water-boiler: no
Toaster: no

daily newspaper: yes
complimentary snacks/facilities: yes, daily bottle of Evian water

bathroom size: really large/ excellently appointed, yellow cream marble tiles and sink
VITRAVIT high quality brand hygiene & accessories
bidet for the extra luxury in personal hygiene!
water quality / pressure: ultra fine
water temperature: hot enough, excellent adjustment

ventilation: yes, 5/5, no mould, simply no drawback!
shower cabin: huge custom build, glass and marble, everything just perfect!
rain forest shower: yes, I am a regular world business traveller, this is maybe the best rain forest shower I have ever experienced! I did not go to go out!
heater / radiator in bathroom: yes
mirrors: very adequate, covering entire sink to ceiling area & nice lighting
wall face mirror: yes, a portable one with swivel stand; truly simple and ergonomical! you could take it in the room for the make up or position it at your likes for a close shave!
TV sound repeater: yes, adjustable

vatity set: yes, excellent

toiletry brand: VRAI by Fragonard
clothes hanging / drying cord: No
towels: 6, quality / softness: more than 5/5, nice orange colour blending with the bathroom colours
bathrobe: yes, excellent one

bathroom towels warmer: yes, electric, wall mounted, stainless steel one
weight scale: yes, analogue
toilet paper quality / quantity: excellent / / 2
dustbin: yes, nice stainless one
toilet brush: yes / wall mounted / nice porcelain - stainless steel one
tissues boxed, wall mounted dispenser: yes / wall mounted
tel device in bathroom: yes
Personal Hygiene Pack: yes
hair dryer: yes, excellent quality, SOLIS Swiss Q7 model!

evening turn down service: yes, small Toblerone chocolate, also bedside nigh towel mat

Business centre: yes, just ask the reception desk team and they do everything for you!
room service: excellent quality and delivery time; presentation and silver ware also a unique experience! no compromises to quality!
breakfast: simply excellent
quality: 5/5
variety: 5/5

concierge service: yes, excellent and very personalised
parking: valet parking available
airport shuttle service: can arrange convenient (its a bit pricey!) From Geneva Cointrin International airport (GVA) / Taxi (25 min), cost approx. CHF 50.- From Geneva Cornavin station Taxi (10 min), cost approx. CHF 30.-

check out speed: very quick & efficient (2min)

Room Tip: Room Tip: high floor, duplex if group of friends or family; if you can get a front one on the Place...
  • Stayed: April 2014, traveled on business
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6  Thank Greg16672
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2014

Was very happily surprised as my friends and i got the last rooms in the hotel.
It was an excellent choice,lovely rooms very neat, warm and charming. Excellent inens and comfortable bed, good breakfast, very fast and excellent service.Perfectly located one block from the lake. very special house under excellent management.
We will return for sure.

  • Stayed: March 2014, traveled on business
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Thank Yvonneka187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2014

Just love the hotel. We had a wonderful suite with a cheminee - the concierge lit the fire just before we got back from town. Perfect place for a romantic weekend - great food, lovely breakfast, very good service. Looking forward to going back.

  • Stayed: November 2013, traveled as a couple
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Thank 71KEV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2014

As hotel part of Relais & Chateaux ( and for the rate I paid) I really expected much more.
The room was nice but decadent. The main door's handle was broken ( it fell from the door!) and the bedcover was visibly broken. Nice the pralines and strawberry in the room. It's just a shame that they ware festering). Exactly next to my room they were doing some works. When I checked in I really needed to rest, and I couldn 't due to the noise. The worst thinh has been the breakfast. Poor, very very poor. Only winning point is the location, super central, and the superkind bellman.

  • Stayed: September 2013, traveled on business
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1  Thank Fred C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2014

Stayed at this hotel for 5 days . Was in Geneva on work. Location is excellent, right in the heart of the commercial district. Staff was friendly but the property old and the lift small.
Bathrooms were clean and well equipped but the general feel of the passageway is creepy.

  • Stayed: October 2013, traveled on business
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Thank pratikrc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel de la Cigogne

Address: place de Longemalle 17, Geneva 1204, Switzerland
Phone Number:
Location: Switzerland > Canton of Geneva > Geneva
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#29 Luxury Hotel in Geneva
Price Range: $366 - $867 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel de la Cigogne 4*
Number of rooms: 52
Official Description (provided by the hotel):
Discovering the beautiful sights of Geneva starts at the Hôtel de la Cigogne, a haven of peace and tranquility in the heart of Geneva's business centre, only a few steps from the old city, the lake and the cultural district. On place Longemalle, the gilded swan overlooking the door sets the tone of a hotel in which all rooms are different and have been entirely redesigned in a young and dynamic spirit. In culinary terms, you can take a delicious break right in the city centre and sample gourmet treats, now also on the terrace. ... more   less 
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Also Known As:
De La Cigogne Hotel

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