I stayed here for two weeks in May. The service was absolutely faultless. Certainly amongst the best that I have experienced anywhere in the world. The hotel is beautifully furnished and the rooms are very comfortable. Some rooms however, are smaller than others and you have to be careful about the type of room that you book. The room service was prompt and food was excellent. Wi-Fi was included - unlike some other mean supposedly five star establishments. While I was there, the hotel had no pool and the gym was tiny in a converted bedroom. I was told, however, (and shown photographs) that a large gym was being constructed together with a pool and was due to open in June 2013. Some points of criticism however. Breakfast is 55 CHF per person for buffet breakfast (a cold buffet). It is essential, therefore, to get a rate that has breakfast included. Also, I was quite surprised whenever presented with a bill for signature to find a slot for an optional service charge to be included. This is something that I would associate with establishments usually in the United States where the staff are underpaid and have to rely on tips for income. It is not something that I would associate with a Four Seasons Hotel.
- Official Description (provided by the hotel):
- Distinguished continental hotel with antiques, located 500 meters from Cornavin train station & 4.5 km from Geneva-Cointrin Arpt. ... more less
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- Also Known As:
- 4 Seasons Hotel Des Bergues Geneva
- Four Seasons Geneva
- Geneva Four Seasons