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Four Seasons Hotel des Bergues Geneva
Ranked #1 of 108 Hotels in Geneva
Certificate of Excellence
Zurich, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“wow”
5 of 5 bubbles Reviewed December 31, 2012

we stayed at this hotel during christmas and they made our holiday special. the staff is amazing, very friendly and helpful. the hotel is beautiful and cozy, great rooms and great location. will be retuning soon!

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank eude r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSGeneva, General Manager at Four Seasons Hotel des Bergues Geneva, responded to this review, January 16, 2013
Dear eude r,

We are very happy to hear that your stay with us was special and that you greatly enjoyed our facilities and service.

How nice you are coming back soon! It will be a pleasure to welcome you again at the Four Seasons Hotel des Bergues.

Warm regards,
José Silva
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

510 reviews from our community

Traveler rating
    435
    58
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    3
    6
See reviews for
85
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169
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
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  • English first
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English first
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 29, 2012

I stayed with my wife and two young daughters at the Four Seasons Geneva for a couple of days between Christmas and New Year's.
The hotel is as perfect as it gets in all aspects. Very charming with very central location.
All staff members are extremely helpful, friendly and accommodating. We were greeted by names upon our arrival and escorted to our rooms directly within a couple of minutes despite our early morning arrival. We made our reservation through American Express platinum and were upgraded to a wonderful suite connected to a very nice room with a great view of the lake.
My two daughters fell in love with this hotel as they were treated like true princesses.
We have stayed at many other top five star hotels during our previous travels; but the Four Seasons in Geneva is certainly "Number One"

  • Stayed December 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AS11111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSGeneva, General Manager at Four Seasons Hotel des Bergues Geneva, responded to this review, January 16, 2013
Dear AS111111,

What a pleasure to read your so positive review!

It is so rewarding for my team and myself to state that we have surpassed your expectations and that you consider us to be your "Number One" five star hotel.

We are looking forward to welcoming you back at the Four Seasons Hotel des Bergues.

Many thanks and warm regards,
José Silva
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed December 26, 2012 via mobile

Quite simply the best hotel we've ever stayed in....words cannot describe just how good this place is....in every way it is beyond comparison. The level of service from all the staff is excellent. Brilliant.

  • Stayed December 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FredandOllie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSGeneva, General Manager at Four Seasons Hotel des Bergues Geneva, responded to this review, January 16, 2013
Dear FredandOllie,

Thank you very much for this lovely review!

Your words can certainly incite others to experience what you had with us.

We hope you will be back soon!

Warm regards,

José Silva
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed December 16, 2012

This is a sure bet for impeccable service and service and service...Rooms are comfortable and the atmosphere cozy and flawless. The restaurant is way too expensive for average food but this is Geneva, what can one expect...

  • Stayed December 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shevanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSGeneva, General Manager at Four Seasons Hotel des Bergues Geneva, responded to this review, January 16, 2013
Dear Shevanne,

You are right, quality of service is of utmost importance for us, and we spare no efforts to be able to provide our guest the best of it.

Should you not have been satisfied with your meal at our restaurant Il Lago, we would be very thankful if you could provide us with the details of your experience.

We hope you will come back to the Four Seasons Hotel des Bergues and that you will be able to try our restaurant again.

Warm regards,
José Silva
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Level Contributor
103 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 bubbles Reviewed December 15, 2012 via mobile

Beautifully located, this hotel has a certain charm.
It's classic yet up to date style is charming.
Nice rooms and bathrooms are luxurious. Lovely large beds that are very comfortable.

Shopping is just a walk away as is the train station. Cheap to get around.
A good stay.

  • Stayed March 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Cupcakebrown1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSGeneva, General Manager at Four Seasons Hotel des Bergues Geneva, responded to this review, January 16, 2013
Dear danielletamara83,

Thank you for your positive comments. We are very happy to hear you had a good stay with us.

We agree with you that the contrast of classic and contemporary has certainly brought a charm to our hotel.

We are looking forward to having the opportunity to welcome you again at the Four Seasons Hotel des Bergues.

Warm regards,
José Silva
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul, Turkey
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed December 12, 2012

Excellent hotel with great location. Impeccable service. The staff is very friendly.
The decoration is lovely and rooms are spacious and well appointed.
Lobby area and restaurant are very nice, this is the best value compared to other expensive Geneva hotels.

  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EPTraveller99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSGeneva, General Manager at Four Seasons Hotel des Bergues Geneva, responded to this review, January 16, 2013
Dear ETraveller99,

Thank you very much for the review about your recent stay with us.

We are so happy to hear that you were satisfied with the quality of our facilities and service.

Warm regards,
José Silva
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed December 6, 2012

Stayed here for 2 nights and we were impressed from the time we were greeted at the door by the bellman. Everything was impeccable - reception, concierge, housekeeping, laundry... Our room was excellent and the kids' amenities for our little girls in the room added a sweet touch. Plush beds, exquisite furnishing throughout the hotel, resplendent view and immaculate service!

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Absolutred16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSGeneva, General Manager at Four Seasons Hotel des Bergues Geneva, responded to this review, January 16, 2013
Dear Absolutred16,

Thank you for haven taken the time to share your valuable impressions about your stay with us.

We hope we will have the opportunity to welcome you back at the Four Seasons Hotel des Bergues.

Warm regards,
José Silva
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel des Bergues Geneva

Property: Four Seasons Hotel des Bergues Geneva
Address: quai des Bergues 33, Geneva 1201, Switzerland (Formerly Hotel des Bergues)
Phone Number:
Location: Switzerland > Canton of Geneva > Geneva > Saint-Gervais Les Bergues
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#1 Luxury Hotel in Geneva
#1 Spa Hotel in Geneva
#1 Family Hotel in Geneva
#2 Business Hotel in Geneva
#2 Romantic Hotel in Geneva
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel des Bergues Geneva 5*
Number of rooms: 103
Official Description (provided by the hotel):
Distinguished continental hotel with antiques, located 500 meters from Cornavin train station & 4.5 km from Geneva-Cointrin Arpt. ... more   less 
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Also Known As:
4 Seasons Hotel Des Bergues Geneva
Four Seasons Geneva
Geneva Four Seasons

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