As a treat for my wife I booked an early January visit. Perhaps unusually for Four Seasons guests we walked down from Cornavin station and were welcomed, with the door staff asking my wife if she was staying (we had strolled in whilst they were otherwise engaged helping guests) and immediately starting the Four Seasons' style of greeting us by name.
We had arrived at 10.00 and the Reception staff apologised that our room was not ready, but we explained that we did not expect an empty room at such an hour and that we would go out for a stroll. They took my mobile number (no charge for incoming calls to my +44 number) so that they could telephone us as soon as the room was ready. After a pleasant afternoon at a favourite shoeshop (a favourite of my wife's - Coup de Soleil in rue Voltaire) we returned to the hotel to find that the usual Four Seasons intercommunication had been in action and that we had been upgraded to a room looking out to the lake and to the jet.
So that sets the scene.
We had an excellent four days in a fabulous hotel with superbly friendly and efficient staff, even down to arranging the free Unireso travel card and directions to a lighting warehouse on the outskirts. Even with the poor UK exchange rate, almost CHFr2 to the £, we had very good value for such service, attention and cleanliness. All the staff acknowledge guests, rather than the grunt and the grimace that pass for best in many a UK establishment.
Il Lago Restaurant is very good, with a wide-ranging menu and well-kept, well-served wines and waters. The rooms well-stocked and serviced and with comfortable day furniture, although perhaps we could have done without such a large flat screen TV - time for the manufacturers to make less intrusive machines? The public spaces are immaculate and arranged to allow for a buzz in the hotel without detracting from those who wish for a little peace and privacy. And those Four Seasons flowers. Both delightful and splendid.
Are we going back? You bet.
- Official Description (provided by the hotel):
- Distinguished continental hotel with antiques, located 500 meters from Cornavin train station & 4.5 km from Geneva-Cointrin Arpt. ... more less
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- Also Known As:
- 4 Seasons Hotel Des Bergues Geneva
- Four Seasons Geneva
- Geneva Four Seasons