Clean rooms, very friendly and helpfull staff, central location. The rooms are not the newest, but it's decent. If you, like me, don't like the good looking, but weird to use, square pillows on the bed, Mercure provides a set of normal pillows in the cupboard by the safe.
Aircon works nice and silently and the price is ok but on the higher side of things.
For some reason I really don't like the fact that they lower the showerhead and turn it the wrong way around when they clean, but I'm obviously knitpicking. The doors dividing the rooms that can be opened for families etc are quite thin and you can easily have the pleasure of waking up to someone arguing in a language you don't comprehend. Would be nice if these doors where (a lot) more soundproof.
I'm no huge fan of the breakfast though, having to fight your way trough tourist groups for sub-par food at 20 CHF has quickly made me pass the whole breakfast option and just walk up the street to the bakery or to the main shopping street.
Have spent about 30 nights at this hotel over the last 4 months or so, if I'm going back to Biel this is where I'm staying. I think it's mainly down to the fact that most of the staff is very, very friendly and the location is perfect for my needs.
- Official Description (provided by the hotel):
- The Mercure Hotel Plaza Biel is situated in the middle of Biel, close to the pedestrian zone and the train station. This 4-star house of world class has 100 comfortable and airconditioned rooms and suites at your disposal and features all comfort. International and local dishes and wines are served in our Restaurant Barrique. A bar, a terrace and a fitness room with sauna are available too.Room facilities: Smoke detector, 220/240 V AC, flat screen, Satellite and cable TV, safe, telephone, free WiFi, RJ25 electrical socket, electric kettle with tea and coffee and air conditioningBathroom facilities:Bathtub or shower, hair dryer, make-up and magnifying mirror, guest amenities. ... more less
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- Also Known As:
- Mercure Plaza Biel Hotel Biel
- Accor Plaza Biel