Situated along the beautiful "Gerechtigkeitsgasse" in the old centre of Berne we found the Ratskeller. The restaurant building looked very nice, both inside and out - and it was a great place to watch the street life of this picturesque street. But unfortunately, this is about the only positive aspect of the Ratskeller. The service was terrible - for a simple lunch, we had 5 different servers, it took ages to get our order, the service was quite unfriendly and one of them even arrogant. The food was oily and had little resemblance of what the menu read. We asked for some suggestions as to what drinks would go best with it - but they had no clue. It is sad that a restaurant with such a great location can't get their food and service right. Would we go back? Not really - there are so many other restaurants along this street to try out - and there may be even some great choices just the next street over (along the same direction) - we would check those out first.