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“Rudest staff ever encountered. A shocker”
Review of Hotel Nydeck

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Hotel Nydeck
Ranked #30 of 30 Hotels in Bern
Reviewed August 30, 2013

Rude staff could not have been more unhelpful if they tried. Hopeless service, no reception desk, no lift, no help from staff. Sneers rather than smiles, Makes Fawlty Towers look like a Kempinski Hotel. Many far better options in Bern. Don't be fooled by website.

  • Stayed: August 2013, traveled on business
    • Service
2  Thank KilburnTravelguru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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13 - 19 of 60 reviews

Reviewed August 17, 2013

The hotel is located at the corner of the road. The staff is nice. There is a nice view from our room but it was extremely noisy! We went to bed at around midnight and there were still many people downstairs at the bar or on the street. The noise from people laughing and chatting stopped at around 4am! Then at around 6am, the traffic (cars, bus...) started and the noise came back... Both my niece and I woke up at least 5 times during the night...

  • Stayed: August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Stella H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2013


The best about this hotel is location and the room (spacious and clean).

But there is no even reception desk. We had to check in at the bar. There is no elevator to go to the rooms. Service was helpless and the breakfast is a swindle (just coffe or juice and some confiture with a croissant).

We took a last minute reservation and we had no other choices. If you are in the same situation this is not the worst option. But i am sure there are better choices in Bern if you make the reservation with some time in advance.

Stayed: August 2013, traveled with friends
1  Thank DBV58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2013

I stayed here for business and have decided to return to this place very soon. It is a fabulous hotel. The quality of services they offer at such affordable prices was outstanding. From day one I was impressed with everything there and it continued throughout my stay. Room which I got was very tastefully decorated and well-appointed with needed things. Nothing was missing and I could not find even a single fault. Highly recommended.

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
2  Thank Yann W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2012

The place has its best times long behind it. No decent noise isolation between the rooms and the windows don't close properly and this with a busy street outside. The near-by church bell rings late into the night and starts early morning again. The rooms are outdated but clean. Breakfast was minimal but okay. The receptionist should not be in the people business because she does obviously not like people. The bar has a nice patina touch to it but so do the patrons.

Room Tip: There can't be a good one.
  • Stayed: November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Biddy_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2012

Stayed there for one night and was quite disappointed. Staff was unfriendly and did not seem to like talking to customers. Some of them spook neither German nor English, which was a surprise. The breakfast was overpriced at ten francs and the rooms were quite loud. On the bright side, the rooms were clean.

Stayed: September 2012, traveled solo
2  Thank Reinih
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2012

This hotel is very poor value. It looks nice from the outside and the location is very good but that is about it.
Our room was in the second floor and the stairs were very steep and narrow. We did not get any help with our luggage. Once in the very small room we noticed that the bathroom door did not closed. After we complained there was a fruitless attempt to fix it but the result was negative. The room was also warm and the pillows soft and mushy.
While the website advertised WiFi in the rooms, we could not connect to the internet. The breakfast was very frugal.
In conclusion , this is a very overpriced hotel with no benefits except the location. Try to find something else.

  • Stayed: May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Farmaestra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Nydeck

Address: Gerechtigkeitsgasse 1, Bern 3011, Switzerland
Location: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Amenities:
Bar / Lounge
Hotel Style:
Ranked #30 of 30 Hotels in Bern
Price Range: $142 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Nydeck 2*
Number of rooms: 12
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