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“Capital Hotel!” 5 of 5 bubbles
Review of Novotel Bern Expo

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Novotel Bern Expo
Ranked #5 of 30 Hotels in Bern
Certificate of Excellence
GreenLeadersGold level
Australia
Level Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Capital Hotel!”
5 of 5 bubbles Reviewed February 25, 2013

As all Accor hotels, excellent value for money, especially if you watch for special deals that are regularly offered by Accor. We could not believe that not only was the chap who checked us in not only efficient, as are all Swiss, but he was super friendly! Could not have been more helpful, offering us a free map of the city and also a little book on things to do in Bern. He then took the time to explain the public transport and wrote the tram and train numbers on our map. Our children were then offered a card game and wooden puzzle to amuse them, which they of course loved. As a young family who are used to walking we found it no problem at all to walk into Bern which took us about 20mins. I can highly recommend doing this as the views and photo opportunities are spectacular. You enter the city near the Bear pit so it is also great to stop to check out the magnificent new bear enclosure. Even tho it was cold there was one bear wandering around at this time. Just behind the old Bear pit is a tourist office and also a wonderful restaurant called the Tramdepot. As the name suggest this was an old tram depot that has been made into not only a restaurant serving delicious local fare but also a brewery! Those who are so inclined can sit and watch the beer brew! We had a wonderful meal here, and it was not terribly expensive! Mind you you have to keep in mind that this is Switzerland! Back to the hotel. Rooms are new so really clean and cleverly designed. it was nice to have a toilet separate to the bathroom, as those with children can well understand. The bathroom is small but serviceable, beds were smaller than those we had at the Novotel in Zurich but were more comfortable. A lovely surprise at check out was that as we had booked an executive room, our car parking was free! Wow! Would definitely recommend this hotel even tho it is not in the city center.

Room Tip: I would think that all rooms would have great views!
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  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HallsGapCrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelbern, Directeur général at Novotel Bern Expo, responded to this review, March 19, 2013
Dear guests,

A very warm thank you for all your lovely comments which I will share with the staff.
AT the Novotel Bern, human resources is not only a department, it's also an attitude.
We hope we will see you again in Bern.

Warm regards from Bern.

Yvan Bailbled
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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766 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (34)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
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Riga
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed February 24, 2013

Nice NOVOTEL, unfortunately no any Accor hotel n the centre of Berne. But this location encourages to buy daily transport ticket and enjoy mobility :) in evenings some trams going to depot stops right in front of hotel, not the Guisenplatz opposite site as usual. Cosy rooms, friendly staff and (mostly unusual for Switzerland) good breakfest selection. Had some miņor problems - not working one of reading lights at bed (switch was missing) and not enough tight sghower doors...

  • Stayed February 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Alusmamuts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, Kansas USA
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed February 10, 2013

First, you've got to understand that NOTHING is cheap in Switzerland. But if you've got a flexible schedule and if you book at the last minute (we used Expedia), this place can be a best buy. It's right across the street from the Expo-Center, but if there's no convention going on, the hotel discounts the rooms heavily. Very good service, spotlessly clean, NO CHARGE for parking nor internet connection. Restaurant is OK, not brilliant, a little expensive (it's SWITZERLAND!) Bern's on the border between German-speaking and French-speaking Switzerland, so it was amusing to us to hear Swiss-Germans speaking to Swiss-French in English. And the other way around, of course. Clean, good service, a real bargain at certain times of the year. Connection to the center of Bern is easy, but we found no need to do so. Easy to find, close to the highway. Recommended! G. & B. Ray, Wichita, Kansas, USA

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Alpax23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed February 3, 2013

Good hotel, not far from the city center (15 minutes by Tram).
Nice bedroom
Be careful: Breakfast not included in the price (26 CHF per person).
Nice buffet: salted and sweet.
Parking not included in the price but available in the hotel.
The noise can be annoying: there was a concert close to the hotel: we were awake at 4am because of the noise...

  • Stayed February 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank advisor0715
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelbern, Directeur général at Novotel Bern Expo, responded to this review, February 4, 2013
Thank you for your favorable comments. We are very happy that you have enjoyed your stay with us. We are glad to receive your compliments about our helpful staff have been kindly forwarded.
We are looking forward to welcome you soon again!

Yvan BAILBLED
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich, Germany
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed January 21, 2013

Did stay for business purpose in that hotel. Nice rooms, spacious, clean. Breakfast ok, not too much choice like seen before in other Novotel, but everything looked fresh. Nice staff.
One thing that really disappointed me was, that I forgot my toothpaste and asked the reception to help - they charge CHF 4.50 for a tooth brush and a very (!) small toothpaste. That`s far away from a service you may expect in a four-star-hotel.

  • Stayed December 2012, traveled on business
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank zug2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelbern, Directeur général at Novotel Bern Expo, responded to this review, February 4, 2013
Thank you for your favorable comments. We are very happy that you have enjoyed your stay with us. We are glad to receive your compliments about our helpful staff have been kindly forwarded.
We are looking forward to welcome you soon again!

Yvan BAILBLED
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed January 2, 2013

Looking for a clean, modern, and comfortable hotel for a reasonable rate? Then look no further. The tram stops right outside of the hotel doors and whisks you away to the city center in less than 10 minutes leaving you happy that you did not spend the extra money for a more central location.

The hotel itself is nice and the staff is friendly and helpful. While I would not describe the hotel as luxurious, as the décor is minimalistic, I would recommend it to anyone looking for a reasonably priced hotel while in Bern.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Caesar1pup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Bern Expo

Property: Novotel Bern Expo
Address: Guisanplatz 2, Bern 3014, Switzerland
Phone Number:
Location: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#3 Green Hotel in Bern
#3 Best Value Hotel in Bern
#4 Luxury Hotel in Bern
#5 Family Hotel in Bern
#6 Business Hotel in Bern
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Bern Expo 4*
Number of rooms: 112
Official Description (provided by the hotel):
The Novotel Bern Expo is a 4 star hotel offering 112 non smoking rooms located opposite the BEA Bern Expo exhibition centre, the ice hockey stadium, the national horse riding centre and 200 m from the Stade de Suisse and the Zentrum Paul Klee. The tram runs from in front of the hotel to the old city in 7 minutes. The hotel features a restaurant, bar, internet corner and six meeting rooms, as well as facilities for guests with limited mobility, private pay parking and a fitness centre. ... more   less 
Reservation Options:
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Also Known As:
Novotel Bern Expo Hotel Bern
Accor Bern Expo
Bern Novotel

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