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“Good hotel”
Review of Novotel Bern Expo

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Novotel Bern Expo
Ranked #7 of 30 Hotels in Bern
Certificate of Excellence
GreenLeadersGold level
Reviewed February 3, 2013

Good hotel, not far from the city center (15 minutes by Tram).
Nice bedroom
Be careful: Breakfast not included in the price (26 CHF per person).
Nice buffet: salted and sweet.
Parking not included in the price but available in the hotel.
The noise can be annoying: there was a concert close to the hotel: we were awake at 4am because of the noise...

  • Stayed: February 2013, traveled as a couple
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4  Thank advisor0715
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelbern, Directeur général at Novotel Bern Expo, responded to this reviewResponded February 4, 2013

Thank you for your favorable comments. We are very happy that you have enjoyed your stay with us. We are glad to receive your compliments about our helpful staff have been kindly forwarded.
We are looking forward to welcome you soon again!

Yvan BAILBLED
General Manager

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203 - 209 of 850 reviews

Reviewed January 21, 2013

Did stay for business purpose in that hotel. Nice rooms, spacious, clean. Breakfast ok, not too much choice like seen before in other Novotel, but everything looked fresh. Nice staff.
One thing that really disappointed me was, that I forgot my toothpaste and asked the reception to help - they charge CHF 4.50 for a tooth brush and a very (!) small toothpaste. That`s far away from a service you may expect in a four-star-hotel.

  • Stayed: December 2012, traveled on business
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1  Thank zug2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelbern, Directeur général at Novotel Bern Expo, responded to this reviewResponded February 4, 2013

Thank you for your favorable comments. We are very happy that you have enjoyed your stay with us. We are glad to receive your compliments about our helpful staff have been kindly forwarded.
We are looking forward to welcome you soon again!

Yvan BAILBLED
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
An Accor traveler
Avoriaz, France
22
Reviewed January 9, 2013

  • Stayed: January 2013, traveled with family
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3  Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
novotelbern, Directeur général at Novotel Bern Expo, responded to this reviewResponded February 4, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 2, 2013

Looking for a clean, modern, and comfortable hotel for a reasonable rate? Then look no further. The tram stops right outside of the hotel doors and whisks you away to the city center in less than 10 minutes leaving you happy that you did not spend the extra money for a more central location.

The hotel itself is nice and the staff is friendly and helpful. While I would not describe the hotel as luxurious, as the décor is minimalistic, I would recommend it to anyone looking for a reasonably priced hotel while in Bern.

  • Stayed: November 2012, traveled as a couple
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2  Thank Caesar1pup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2013

We (3 adults) stayed in a tripple room 24 and 25 December 2012. When we made the reservation we chose breakfast included which was only 10CHF per person extra at the time of the reservation. The breakfast buffet was EXCELLENT with both hot and cold dishes - excellent value for money!!! Very easy to reach with public transport, the tram stop is just opposide the hotel. Very friendly and fast check-in - the reception even printed out timeschedule(s) when we enquired about trains on Christmasday to Lucerne. Good Wi-Fi reception. Service was excellent and will definitely return!

  • Stayed: December 2012, traveled with family
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2  Thank Gomyownway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2013

We have stayed for a night in this hotel. When we arrived in Bern someone helped us to get the tram 9 to the hotel. The hotel is just 10 min from the Bern rail station and located in a very calm, peaceful environment. Staff were welcoming n gave us free Wifi at check-in which was wow!! The view from the room was great. Room n bathroom/toilet were clean , tidy.. the bed wasn't so comfortable but had a sound sleep though.. Breakfast was great with a variety of tea, cereals, bread, bread spreads, cheese, yogurts, fruits, juices..........had good options n enjoyed food a lot!!

  • Stayed: August 2012, traveled as a couple
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1  Thank happy s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2012

A welcoming hotel for those visiting Bern (or Switzerland) for the first time. Only 10 minutes away (8 stops) from Bern main station on Bernmobil Tram 9 (hop on at Bern Bahnhof, hop off at Guisanplatz Expo, the hotel is just across the road). Not a problem to drag your luggage on to this low-floor tram. Taxi is not required to get to this hotel.

Our room was sufficiently sized to accommodate 2 adults and 2 small kids. Staff was efficient to deal with our checking-in and out. Too lazy to refer to train timetable? No problem, the staff will tell you what is the best time to travel from Bern to any city in Switzerland.

Too lazy to go to the city center to grab food? Spitalacker station is only 3 stops away (or 4 minutes) from the hotel for you to grab some kebab or buying groceries at Migros.

Wifi is free but you need to ask for new login and password every 24 hours.

In short, this hotel has excellent connection to the city center, decent room, efficient and polite staff, and free wifi. Certainly a great value for the price we paid for.

  • Stayed: December 2012, traveled with family
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1  Thank Shycs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Bern Expo

Address: Guisanplatz 2, Bern 3014, Switzerland
Phone Number:
Location: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#3 Green Hotel in Bern
#5 Luxury Hotel in Bern
#5 Family Hotel in Bern
#6 Business Hotel in Bern
Price Range: $126 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bern Expo 4*
Number of rooms: 112
Official Description (provided by the hotel):
The Novotel Bern Expo is a 4 star hotel offering 112 non smoking rooms located opposite the BEA Bern Expo exhibition centre, the ice hockey stadium, the national horse riding centre and 200 m from the Stade de Suisse and the Zentrum Paul Klee. The tram runs from in front of the hotel to the old city in 7 minutes. The hotel features a restaurant, bar, internet corner and six meeting rooms, as well as facilities for guests with limited mobility, private pay parking and a fitness centre. ... more   less 
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Also Known As:
Novotel Bern Expo Hotel Bern
Accor Bern Expo
Bern Novotel

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