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“Money well spent!”
Review of Novotel Bern Expo

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Novotel Bern Expo
Ranked #6 of 30 Hotels in Bern
Certificate of Excellence
GreenLeadersGold level
Reviewed September 26, 2012

I have to stay this is one of the best hotels we have stayed in on our trip so far. The location is brilliant! The tram stop is right outside the hotel, so easy access to the train station. Just take tram number 9 from the train station and it brings you straight here.
The rooms are really clean and very modern. Our bathroom has a bathtub and a separate shower and the toilet is completely separate. The internet is free (even though you have to go the reception every day to get a new username). We booked on booking.com and it didn't mention that our breakfast was included, but once we got here the receptionist told us it was, so we thought that was a brilliant bonus.
The food is really nice, you get bacon, eggs, sausages, etc and all very good quality, Room service also reasonably priced and worth it as the portions we had were very big.
I loved staying here and if I'm ever in Bern again i will come back here.

  • Stayed: September 2012, traveled as a couple
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4  Thank KT0201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelbern, Directeur général at Novotel Bern Expo, responded to this reviewResponded November 5, 2012

Dear guests,

It was a pleasure to read your comments about your stay at the Novotel Bern which I have shared with the staff. Such comments are a real motivation and also a satisfaction.
I hope we will see you again in Bern and it would be a pleasure to welcome you.

Yvan BAILBLED
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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207 - 213 of 833 reviews

Reviewed September 24, 2012

Novotel is conveniently located when arriving by car. Front desk staff is very helpful.
Even though not directly located in city centre all major sights are either within walking distance or can be reached by tram.
Good value with weekend package.
Only small negative is size of room when staying with two adults and two kids - free space is limited when daybed is in use.

  • Stayed: May 2012
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3  Thank TweetysFamiliy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelbern, Directeur général at Novotel Bern Expo, responded to this reviewResponded November 6, 2012

Madam, Sir,

What a pleasure to read your positive comments concerning your stay at the Novotel in Bern.
it's motivating and also a great satisfaction for us.
All the staff and myself expecting to see you again in Bern.
Sincerely yours,

Yvan BAILBLED
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2012

I'm not sure if the stay here was soo great cause everything just fell into place.There is one gripe but lets start with the good. The room was clean and the staff was very friendly. It was really easy to find the hotel and it shares underground parking with a neighboring hotel. Parking runs 20 swiss fracs a night. Surprisingly the room was very spacious. It was our second stay at novotel and quite frankly we are starting to become fans of this hotel brand. The room lay out is different compared to american brand hotels. The highlight of our stay was the breakfast. It was amazing!! Everything tasted soo good and the service was great. Belgian waffles, bacon, beans, and a mean coffee. Now the bad. There was this weird noise in our room. It sounded like a motorcycle reeving from a distance. Everybody in my family was soo tired of walking around all day that we slept right through it. Either way it was a great stay and I would definitely recommend this hotel to anyone. Last thing is the price issue. All I can say its Switzerland. I paid 5 francs for some fries at mcdonalds. Enough said.

  • Stayed: September 2012, traveled with family
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2  Thank Lfamily83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelbern, Directeur général at Novotel Bern Expo, responded to this reviewResponded November 6, 2012

Madam, Sir,

I want to thank you for your positive and helpful comments regarding your last stay at the Novotel in Bern. That kind of comments is a source of motivation to increase our quality and to reach our goal which is to be the best hotel in Bern in our category.
Thanks for all and see you in the near future.

Yvan BAILBLED
General Manager

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Reviewed September 5, 2012

Luxurious absolutely spotless hotel, Incredibly hospitable staff, spacious rooms with hygienic bathrooms attached. Comfortable beds, sufficient heating in the room, TV, Excellent Wifi coverage, Quick taxi service. Yummy nutritious breakfast with ample choice for vegetarians.

Toilet was clean and fresh. Toiletries included Hand soap, Shower gel, Face wash, Shampoo and Lotion. There was a hair dryer. Cold and hot water mixing tap, Hand shower worked pretty well.

All in all a comfortable stay with a pretty price tag :)

  • Stayed: January 2012, traveled on business
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Thank 99tahczib99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2012

  • Stayed: August 2012, traveled as a couple
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Review collected in partnership with Easytobook.com
Thank Nicole G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed August 21, 2012

Easy to get to the center, in 2 min. of walking a very good commercial center, rather high prices for breakfast, no swimminnig pool (it`s a pitty), very calm and green area, a very helpful stuff.
Thanks a lot.

  • Stayed: August 2012, traveled with family
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Thank Irina_K_Moscow499
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2012

The Swiss see themselves as expert hoteliers but are in a time warp which the world has passed by. The Novotel in Bern is one of the few international chains and can teach the Swiss how to cater for international tourists. The hotel has the clean, modern style of Novotel and the facilities are world class. The staff are superb, both friendly and also very professionally capable. The catering manager was imaginative and attentive, and the food was amongst the best we had in four countries.
By car, the hotel is half an hour from Interlaken and therefore around an hour from the centre of the high Alps at Grindelwald or Lauterbrunnen. The Three Passes can be done easily in a day, or you can spend a day on Lake Lucerne (an hour's drive) or even Lake Geneva (an hour's drive). Bern is at a hub of good roads and you can get to whichever of Switzerland's micro-climates is sunny that day with no more than two hours' drive.
It is expensive, for a Novotel, but this is Switzerland. It was our second year at this hotel and we are saving for a third.

Room Tip: The south side has a view of the snowy peaks.
  • Stayed: July 2012, traveled with family
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1  Thank Donald M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Bern Expo

Address: Guisanplatz 2, Bern 3014, Switzerland
Phone Number:
Location: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#3 Green Hotel in Bern
#5 Family Hotel in Bern
#5 Luxury Hotel in Bern
#6 Business Hotel in Bern
Price Range: $150 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bern Expo 4*
Number of rooms: 112
Official Description (provided by the hotel):
The Novotel Bern Expo is a 4 star hotel offering 112 non smoking rooms located opposite the BEA Bern Expo exhibition centre, the ice hockey stadium, the national horse riding centre and 200 m from the Stade de Suisse and the Zentrum Paul Klee. The tram runs from in front of the hotel to the old city in 7 minutes. The hotel features a restaurant, bar, internet corner and six meeting rooms, as well as facilities for guests with limited mobility, private pay parking and a fitness centre. ... more   less 
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Also Known As:
Novotel Bern Expo Hotel Bern
Accor Bern Expo
Bern Novotel

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