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“Hotel under renovation”

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ibis budget Bern Expo
Ranked #25 of 30 Hotels in Bern
GreenLeadersGold level
Singapore, Singapore
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Hotel under renovation”
Reviewed December 17, 2013

We were there on October 2013, they having a renovation on downstairs. So they move the receptionist on 2nd floor. There is no elevator from 1st to 2nd floor, so you need to carry up your luggage. When you want to bring down the big luggage, better to go to Basement level from you room. It's more easier to carry the luggage, rather than you go to 2nd floor then need to carry it through the stairs. The entrance gate was so dusty and noisy due to renovation.
The location is very good because opposite of tram stop (Bern Expo). The room is a standard of Ibis Budget in almost all the countries.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Monica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ETAPBERN, Manager at ibis budget Bern Expo, responded to this review, December 28, 2013
Dear customer,

thank you very much for your information.
We are very sorry for the inconvenience during the renovation ( it is already ended) of the lobby/bar/reception, of course there is an elevator on the ground floor to get you to all floors without carrying the luggage.

We look forward to welcome you again.

best regards

the team of the hotel ibis budget Bern
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Brisbane, Australia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 30, 2013

Very easy check in and out processes, great breakfast. Staff were exceptional, giving advice on transport and local area. Only wish they would make the twin rooms more suitable. The shower is basically a glass box within the room so either u shower in front of your friend or take turns leaving the room. Ok for couples but definitely not colleagues or mates.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com

Helpful?
Thank marie_solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ETAPBERN, Manager at ibis budget Bern Expo, responded to this review, December 5, 2013
Dear customer,

thank you very much for taking the time after your stay with us to send this comment to us.

We are pleased you anjoyed your stay that much and will inform our staff about your kind comment.

Looking forward to welcome you again we remain with best regards

the team of the hotel ibis budget Bern
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed November 25, 2013

It's probably the cheapest chain hotel in Bern area, and it has exactly the same decor and fitting I'd found in Lyon Part Dieu ibis budget earlier in my trip. My stay got into a bad start when the room which was assigned to me had 2 single beds, while I'd requested for a room with a double bed (thru official online booking). The front desk staff insisted that there was no remarks given to them to indicate my choice of room, even after I'd shown her the printed booking slip. Her attitude changed from friendly to nonchalant due to this, my fiancee and myself were really disappointed about this bad start and being locked out from the room on my second night didn't help much either.

Rationing of hair-dryer was tight as we couldn't get hold of one throughout our 3 nights stay; while we are still wondering the needless feature of a LED shower head, it could have been better spend on other areas like heating/ventilation (there was no air conditioning whatsoever, apart from a small allowable opening from the window, which can be freezing when temp drops to 0 C at night; oh ya, Lyon's one had some form of air conditioning by the way), covering the hole on the shower door (so what cold air won't rush in during shower), or better insulation to stop water from flooding out of the shower area.

Apart from those, it was still a decent stay in the hotel, allowing us to enjoy the wonderful city of Bern and it's nearby areas.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Shing Fung Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ETAPBERN, Manager at ibis budget Bern Expo, responded to this review, November 27, 2013
Dear customer,

thank you very much for your comment.
We apologize for any incomvenience during your stay.
Unfortunately all our hair dryers have been lent out.
We do have rooms with twin and with double beds, so, of course, we want our customers to be satisfied, but it could happen that there are only rooms in one of the categories available.
Our team every day is working for our clients and we are sorry that there were some things you were not content with.

best regards
the team of the hotel ibis budget in bern
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
montreal
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 8, 2013

Ibis Budget is situated on the three top floors of the Accor building (shared with Ibis and Novotel)
It is served very frequently by tram 9. it’s very easy to get to the train station and to town.
The room was a typical ibis budget room, clean, had towels, soap, and tv.
The mornings were loud starting at 8, with the cleaning ladies chatting in the hallway and knocking on doors.
Overall good value.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank the_couple2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ETAPBERN, Manager at ibis budget Bern Expo, responded to this review, September 17, 2013
Dear customer,

thank you very much for taking the time to send a comment to us after your stay.

We are pleased you enjoyed your stay here in Bern and in our hotel.

best regards

the team of the hotel ibis budget Bern
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ibis budget Bern Expo

Property: ibis budget Bern Expo
Address: Guisanplatz 2-4, Bern 3014, Switzerland
Phone Number:
Location: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Amenities:
Hotel Style:
Ranked #25 of 30 Hotels in Bern
Price Range (Based on Average Rates): $
Hotel Class:1 star — ibis budget Bern Expo 1*
Number of rooms: 102
Official Description (provided by the hotel):
The ibis budget Bern Expo is an economy hotel located opposite the BERNEXPO and is a short distance from the new Stade de Suisse football stadium and the National Equestrian Centre. The centre of the city is just 1.7 km from the hotel and the Bern-Belp International Airport is only 10 km away. The hotel has 102 comfortable rooms with air-cooling system, free Wi-Fi, pay parking and a restaurant nearby. Enjoy an economical stay on a weekend or during the week in Bern for two, with the family or in a group. ... more   less 
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