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“Simple Rooms but Great Location”

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ibis budget Bern Expo
Ranked #25 of 30 Hotels in Bern
GreenLeadersGold level
Reviewed May 27, 2013

I have not stayed at an ibis budget hotel before, so wanted to give it a try. The room setting was a bit overly simplified, not enough spaces and hangers for clothes. However, the location was great as it is right in front of the Guisanplatz stop of Tramway No. 9. The hotel will be suitable for those on a budget.

  • Stayed: May 2013, traveled with friends
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Review collected in partnership with Accorhotels.com
Thank Cecichow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ETAPBERN, Manager at ibis budget Bern Expo, responded to this reviewResponded May 28, 2013

dear customer,

thank you very much for taking the time to write this comment after your stay with us.

And we look forward to welcoming you again.

best regards
the team ibis budget Bern

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (631)
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120 - 126 of 631 reviews

Reviewed May 27, 2013

This hotel offered basic facilities for a short stay. The rooms have been renovated and resemble a youth hostel in terms of the furniture and size. We paid an average of 90 CHF/night, which was cheap compared with other hotels in Bern.

Positive:
- Good value compared with the average prices in Bern
- Nice and helpful staff
- Comfortable bed and nice view from the 12th floor
- Close to a tram stop (tram number 9 gets to the city center/train station in about 10/15 min). Tip: buy a short trip ticket, they are valid for 30 min and are 2 CHF cheaper than regular tickets.
- Good breakfast but for an extra 11 CHF. The breakfast at the IBIS downstairs is a good option, it costs 14 CHF but there is much more variety.

Negative
- Very basic room, no safe, hairdryer, shampoo or coffee/tea making facilities. Only one towel per guest. The toilet is in a separate compartment but very inconvenient, the door does not go all the way to the floor and there isn't any air ventilation system in there.
- There is a bar at the ground floor that prepares snacks (very good value) but the service takes some time. When we had our meal at lunch time, the staff was cleaning the sitting area at the same time and we felt a bit uncomfortable.
- Far from most of the shops and restaurants, the tram is an option but keep in mind the ticket price.

Room Tip: Ask for a room with a view over the city centre of Bern.
  • Stayed: May 2013, traveled as a couple
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1  Thank sirx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ETAPBERN, Manager at ibis budget Bern Expo, responded to this reviewResponded May 28, 2013

dear customer,

thank you very much for your interesting comment after your stay with us.
The equipment of the rooms in our hotel are the same as in other ibis budgets all over the world.
All rooms have been completely renovated end of last year.
But, of course, you can ask for extra towels, our staff is pleased to help you to make your stay convenient and comfortable.

We do offer a large variety of food at our breakfast buffet.

Look forward to welcoming you again in Bern and in our hotel.

best regards
the team ibis budget Bern

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Reviewed May 17, 2013

*from center is 15 minutes away by the tram
*the tram station is in front of the hotel
*nice hotel, but the "budget" rooms are in the 10th, 11th, and 12th floor and it looks like the cabins of a ship (the smell)
*we needed an adaptor for 10 min. to dry my hair and the staff said "you can't rent an adaptor, only you can buy for 20 chf!!!!!!!!!!!"

  • Stayed: May 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank gr_katia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ETAPBERN, Manager at ibis budget Bern Expo, responded to this reviewResponded May 19, 2013

Dear customer,

thank you very much for your comment including so many information.
We really do not rent adapters. But you can use the ones you buy here all over the world.

Best regards

team ibis budget Bern

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Reviewed April 26, 2013

Should have a telephone to contact reception or housekeeping, soap provide is too small and thin.

Need a sign to indicate that we can also reach the IBIS BUDGET reception through the elevator, otherwise when walking through the entrance of the hotel, we though the stairs is the only way, and this is suffering especially with two suitcases.

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Accorhotels.com
Thank BKKBKK_3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ETAPBERN, Manager at ibis budget Bern Expo, responded to this reviewResponded April 27, 2013

dear customer,

thank you very much for taking the time to send this comment to us after your stay.
Every comment does help to improve our service.

The equipment of the ibis budget hotel rooms does not include a telephone. But you can reach our reception 24/7 and we are there for helping you if you need extra things in your room, of course you can get additonal things as soap or towels.

And we are there for helping you if there are questions about the location where to find the elevator or other facilities. Don't hesitate to ask our staff.

Look forward to welcmoing you again
best regards from Bern

your team ibis budget Bern

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Reviewed April 25, 2013

Tiny rooms, with separate shower, sink and toilet areas in the room. Let me clarify: There is no separate bathroom in the room. The toilet is behind a fake wood door that doesn't go all the way to the floor. So it's like going to the toilet behind a curtain in your bedroom. The shower and sink are totally in the bedroom. A fine setup if you're travelling alone. If not, everyone else in the room becomes fully aware of your bathroom routine.

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Accorhotels.com
Thank anngiemm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ETAPBERN, Manager at ibis budget Bern Expo, responded to this reviewResponded April 26, 2013

Dear customer,

thank you very much for your comment.

Our rooms are fully renovated end of last your with totally new equipment and new design: bed, table, TV, lights, even the bathroom area.
So we are sorry, you did not enjoy you stay with us.
But in spite of your experience, we hope to welccming you again in our hotel to convince you of the service we provide.
best regards
your team ibis budget Bern

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Reviewed April 4, 2013

good, only you must pay for the parking and it is located outside of bern. so you need to use tram to the city center. it is clean and the price is not bad. the service is good, the bathroom is also clean. everything is good only the location and the parking place is unsatisfied

  • Stayed: April 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank m0zm0z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ETAPBERN, Manager at ibis budget Bern Expo, responded to this reviewResponded April 5, 2013

Dear customer,

thank you very muhc for your comment after your stay in our hotel.
You can take the tram directly to the city center and you are there in abour 8 minutes.
We are located at the Bern Expo and at 5 minutes walking distance to the Stade de Suisse.

Hoping to see you again soon in our hotel.
best regards

your Team Ibis budget Bern

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Reviewed March 31, 2013

First thing first: compared to Swiss prices, it is considered cheap. Fast elevatros, comfy bed and even a flat TV. A real ETAP with cleanlyness. However, I would really have appreciated a hair dryer!!!

  • Stayed: March 2013, traveled on business
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Review collected in partnership with Accorhotels.com
Thank Budapestgirl2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ETAPBERN, Manager at ibis budget Bern Expo, responded to this reviewResponded April 2, 2013

dear customer,

thank you very muhc for taking the time to send your comment about your stay with us.
We will be plesed to welcome you again in our hotel.
Best regards
your team Ibis budget Bern

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ibis budget Bern Expo

Address: Guisanplatz 2 - 4, Bern 3014, Switzerland
Phone Number:
Location: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Amenities:
Hotel Style:
Ranked #25 of 30 Hotels in Bern
Price Range: $100 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — ibis budget Bern Expo 1*
Number of rooms: 102
Official Description (provided by the hotel):
The ibis budget Bern Expo is an economy hotel located opposite the BERNEXPO and is a short distance from the new Stade de Suisse football stadium and the National Equestrian Centre. The centre of the city is just 1.7 km from the hotel and the Bern-Belp International Airport is only 10 km away. The hotel has 102 comfortable rooms with air-cooling system, free Wi-Fi, pay parking and a restaurant nearby. Enjoy an economical stay on a weekend or during the week in Bern for two, with the family or in a group. ... more   less 
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