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Reviewed February 29, 2020

The Hotel Schweizerhof is a great place to base a stay in the wonderful city of Bern. The rooms, staff, breakfast,and everything else were first rate. We felt at home the moment we arrived. And the location near the Old Town, the Bahnhof Bern and the Hauptbahnhof is ideal for getting around. The hotel is very quiet although near the centers of activity. And furnishings from the lobby, bar and rooms are all modern but gemutlich as well. This is definitely a place we would come back to again, and can recommend it highly to anyone who is thinking of visiting Bern.

Date of stay: February 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank MarylandTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seraina Zahner, Sonstige at Hotel Schweizerhof Bern & THE SPA, responded to this reviewResponded 5 weeks ago

We thank you very much for your stay at the Hotel Schweizerhof Bern & Spa and for taking the time to leave such a nice and valuable comment.
With our best regards,
Seraina Zahner
Quality & CSR Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 28, 2020

the warm reception and honoring all our requierments years again not neccesary to ask ,gives home feeling,the location is superb,everything on hand and reachable,one of the best cigar lounge in the world,great service answering immidiatly all wishes,grat rooms and best enviroment

Date of stay: February 2020
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 864ariem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seraina Zahner, Sonstige at Hotel Schweizerhof Bern & THE SPA, responded to this reviewResponded 5 weeks ago

We appreciate your comments regarding your stay at Hotel Schweizerhof Bern & Spa. It is always a pleasure to receive positive feedback. We hope to welcome you back soon.
With our best regards,
Seraina Zahner
Quality & CSR Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 15, 2020

I always prefer to stay at Schweizerhof when I travel to Bern for business. There is always smiling and friendly people in reception and helpful. Very clean, comfortable rooms. They have what you need to rest !!! And try breakfast :)

Room tip: Every room is perfect, don't worry :)
Date of stay: February 2020
  • Trip type: Traveled on business
    • Location
    • Rooms
    • Service
Thank kadigiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seraina Z, Quality & CSR Manager at Hotel Schweizerhof Bern & THE SPA, responded to this reviewResponded February 19, 2020

We are very proud to hear your motivating words and hope to welcome you soon back.
With our best regards,
Seraina Zahner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 14, 2020 via mobile

We only stayed 1 night at the hotel Schweizerhof, but really much enjoyed it. The hotel is very close to all major attractions and the rooms are very nice and modern. Furthermore, there’s a quiet Spa area to relax.

Date of stay: February 2020
Trip type: Traveled as a couple
Thank Sebawil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seraina Z, Quality & CSR Manager at Hotel Schweizerhof Bern & THE SPA, responded to this reviewResponded February 19, 2020

Thank you so much for your visit and your feedback. We hope to welcome you back very soon.
With my best regards,
Seraina Zahner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 13, 2020 via mobile

Perfect service. The people working there and the hotel itself is perfect at any point of view.
Special thanks to Jessica G. and Jacob for their assistance and kindness !
5/5 recommendation for sure!
Iraj and Farrah

Date of stay: February 2020
Trip type: Traveled as a couple
Thank nioucham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSB_Quality, PA to General Manager at Hotel Schweizerhof Bern & THE SPA, responded to this reviewResponded February 14, 2020

Thank you for this motivating feedback Iraj & Farrah! We are happy to share it with the whole team (espacially Jessica & Jakob) and we are looking forward to welcoming you soon again. Best regards, Stéphanie Gerber

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