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Traveler rating
1,065
125
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12
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All reviews jack's brasserie train station rooftop bar rain shower schnitzel mini bar turn down service perfect service wonderful hotel five star hotel highly recommend this hotel nespresso machine an upgrade up to date large bathroom the location is perfect old town
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3 - 8 of 1,255 reviews
Reviewed 2 weeks ago

I was so happy and impressed with the hotel team and the management in relation to take care of the guests requests. even though it was only 48 hours trip to Bern which was the first time for me but the location of the hotel and the help made my trip very successful.

Date of stay: April 2019
  • Trip type: Traveled on business
    • Value
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Review collected in partnership with The Leading Hotels of the World
Thank Bataineh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSB_Quality, Quality & CSR Manager at Hotel Schweizerhof Bern & THE SPA, responded to this reviewResponded 1 week ago

Thank you so much for your lovely feedback!
It is great to hear you enjoyed your trip to Berne.
All the best,
Seraina Zahner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Our family of four stayed for two nights in Bern at the Hotel Schweizerhof. The hotel staff was amazing from the moment we pulled up in our car. We were able to check in early. Coming from the states we were able to freshened up and went out to see Bern. The rooms are spacious and very comfortable. We had the "Family Suite" plenty of room for everyone. To sum it up conveniently located, excellent staff, and wonderful rooms. You can't go wrong.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank Tricia918
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSB_Quality, Quality & CSR Manager at Hotel Schweizerhof Bern & THE SPA, responded to this reviewResponded 2 weeks ago

We strive to make every guest feel at home while staying with us. All the more it is highly motivating to read your feedback. Thank you!
We hope to welcome you back as soon as possible.
All the best wishes from Bern,
Seraina Zahner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Delightful hotel in all aspects most of all the courtesy of the staff. The room was very comfortable and well supplied with animities. Booking and checking out was very smooth and user friendly. Overall, our stay in Bern and in the Schweizerhof was simply delightful and we will come again.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Scenic512152
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSB_Quality, Quality & CSR Manager at Hotel Schweizerhof Bern & THE SPA, responded to this reviewResponded 3 weeks ago

Thank you so much for your visit and your lovely feedback. It is great to hear you were having an amazing time.
All the best wishes from Bern,
Seraina Zahner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

I couldn't have faulted the staff and the hotel. Since the moment we arrived to check out the service was impeccable. From the small touches of a shot of ice cold fruit juice and cleaning towel during check in to the bottle of water given to us on our departure the hotel was truly in all means 5 stars.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with The Leading Hotels of the World
Thank Departure67855957997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSB_Quality, Quality & CSR Manager at Hotel Schweizerhof Bern & THE SPA, responded to this reviewResponded 4 weeks ago

Your feedback makes us very proud. Thank you so much for your lovely words!
Hope to welcome you soon back.
All the best,
Seraina Zahner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

5 stars everything from location to service to the sleek design of the room. It's across of the train station as well as the clock tower. Centrally located with bus stops right at the door step. The hotel has a very reputable restaurant called Jack's Brasserie". Highly recommend this hotel!

Date of stay: April 2019
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
Thank bratbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSB_Quality, Quality & CSR Manager at Hotel Schweizerhof Bern & THE SPA, responded to this reviewResponded 4 weeks ago

Thank you very much for your lovely feedback!
We are looking forward to welcoming you back soon.
All the best,
Seraina Zahner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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