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Traveler rating
1,065
125
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All reviews jack's brasserie train station rooftop bar rain shower schnitzel mini bar turn down service perfect service wonderful hotel five star hotel highly recommend this hotel nespresso machine an upgrade up to date large bathroom the location is perfect old town
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Reviewed 4 weeks ago

Delightful hotel in all aspects most of all the courtesy of the staff. The room was very comfortable and well supplied with animities. Booking and checking out was very smooth and user friendly. Overall, our stay in Bern and in the Schweizerhof was simply delightful and we will come again.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Scenic512152
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSB_Quality, Quality & CSR Manager at Hotel Schweizerhof Bern & THE SPA, responded to this reviewResponded 3 weeks ago

Thank you so much for your visit and your lovely feedback. It is great to hear you were having an amazing time.
All the best wishes from Bern,
Seraina Zahner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

I couldn't have faulted the staff and the hotel. Since the moment we arrived to check out the service was impeccable. From the small touches of a shot of ice cold fruit juice and cleaning towel during check in to the bottle of water given to us on our departure the hotel was truly in all means 5 stars.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with The Leading Hotels of the World
Thank Departure67855957997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSB_Quality, Quality & CSR Manager at Hotel Schweizerhof Bern & THE SPA, responded to this reviewResponded 4 weeks ago

Your feedback makes us very proud. Thank you so much for your lovely words!
Hope to welcome you soon back.
All the best,
Seraina Zahner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

5 stars everything from location to service to the sleek design of the room. It's across of the train station as well as the clock tower. Centrally located with bus stops right at the door step. The hotel has a very reputable restaurant called Jack's Brasserie". Highly recommend this hotel!

Date of stay: April 2019
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
Thank bratbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSB_Quality, Quality & CSR Manager at Hotel Schweizerhof Bern & THE SPA, responded to this reviewResponded 4 weeks ago

Thank you very much for your lovely feedback!
We are looking forward to welcoming you back soon.
All the best,
Seraina Zahner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago

This is a wonderful hotel. Really nicely refurbished, great spa in the basement, lovely rooms....
We took the kids for one night at Easter. The staff were fantastic - Easter eggs for the kids, even left little toiletries on the kids beds!
Can’t wait to come back.
BTW Bern is very nice too...!

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Sunshine46561272256
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSB_Quality, Quality & CSR Manager at Hotel Schweizerhof Bern & THE SPA, responded to this reviewResponded 4 weeks ago

Thank you so much for your lovely feebdack.
It is great to hear you were having an amazing stay!
We are also looking forward to welcoming you back.
All the best,
Seraina Zahner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2019

Great service , good location , from the first day we were being taken very good care off.
The staff are very service minded , the restaurant has a nice atmosphere and the hotel made our stay very nice, even the breakfast is very recomendable
Good location in front of the central station and close to the city life

Date of stay: April 2019
Thank lis n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSB_Quality, Quality & CSR Manager at Hotel Schweizerhof Bern & THE SPA, responded to this reviewResponded April 18, 2019

Thank you so much for your lovely feedback.
All the best,
Seraina Zahner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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