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All reviews jack's brasserie train station bulgari toiletries rooftop bar rain shower schnitzel mini bar turn down service perfect service wonderful hotel five star hotel nespresso machine highly recommend this hotel an upgrade up to date old town large bathroom
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Reviewed 1 week ago via mobile

A beautiful hotel so close to the station and walking distance from main shopping areas. Beautifully appointed room and bathroom with lovely amenities and fantastic, friendly service that was well worth the stay. We loved it and would frequent this hotel in the future.

Date of stay: February 2019
Trip type: Traveled with family
Thank reneea188
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSB_Quality, Quality & CSR Manager at Hotel Schweizerhof Bern & THE SPA, responded to this reviewResponded 1 week ago

Thank you very much for your nice feedback. We really appreciate it!
All the best & see you soon,
Seraina Zahner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

The Hotel enjoys a unique location and major attractions were within walking distance. The hotel is well maintained and the staff at the reception offered excellent services. Room is not available as we arrived before noon. When we were back, luggage were sent to our room. Room was clean and we had a good sleep. The check out process was efficient as well. We shall come back the next time in Bern.

Date of stay: February 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with The Leading Hotels of the World
1  Thank HK_Wing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSB_Quality, Quality & CSR Manager im Hotel Schweizerhof Bern & THE SPA at Hotel Schweizerhof Bern & THE SPA, responded to this reviewResponded 3 weeks ago

Thank you for this Kind words, HK_Wing! We hope to seeing you back soon at Hotel Schweizerhof Bern & THE SPA.
Best regards,
Seraina Zahner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Very happy with our stay, staff were very helpful and the room was fully equipped with everything we needed.
The spa facilities were clean and well kept.
A wide variety of food was provided for breakfast.

Date of stay: February 2019
Trip type: Traveled as a couple
1  Thank Babz28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSB_Quality, Quality & CSR Manager im Hotel Schweizerhof Bern & THE SPA at Hotel Schweizerhof Bern & THE SPA, responded to this reviewResponded 3 weeks ago

Thank you for this nice Feedback, Babz28! It is great to hear, that you enjoyed your stay with us.
Best regards,
Seraina Zahner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Stayed one night - its location is great literally across the road from the station. We were lucky and got a large Junior Suite which was lovely- massive bathroom with separate seating area to watch TV. We didnt eat in hotel but had a drink at the bar which had a nice ambience although service not super attentive. Staff all very friendly and demonstrrted all skills expected in luxury city hotel. Definitely recommended.

Date of stay: February 2019
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank marty99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSB_Quality, Quality & CSR Manager im Hotel Schweizerhof Bern & THE SPA at Hotel Schweizerhof Bern & THE SPA, responded to this reviewResponded 3 weeks ago

Dear marty99, thank you for this great feedback. We are happy to read, that you enjoyed the stay with us so much and we are looking forward to welcoming you back soon.
Best regards, Seraina Zahner

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Reviewed 3 weeks ago

Enjoyed our stay in this fabulous and characteristic hotel in city centre of Bern. Great rooms fully equiped with luxury details with fantastic beds, relaxing and disctere Spa and perfect service from all staff with all friendliness. Perfect stay for Belisure: combine business with leisure for example go sking one day in Grindelwald en go to the top of Europa or Adelboden ski area on just 1 hours distance. And when you come back in the evening you will enjoy all services and atmosphere of this beautiful hotel. Thank you very much for a nice weekend!

Date of stay: February 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Pioneer57376979332
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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