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Reviewed 4 weeks ago

We stayed at the Schweizerhof for the first time this weekend! In short, it is fantastic! I have decided that it is one of the two favourite hotels I have experienced in the world. Why? It is really the people. Associates really seem to love the hotel and as such are part of a wonderful culture - and this reflects back on the client experience. Also, the associates are super diverse, originally from so many different countries - but all connected through the Schweizerhof culture! So, in short: we had a delightful, really warm experience! In particular, we are so thankful to Katarina Abebe at breakfast, and Brigitte Bernold in the fantastic SPA! Thank you for making this stay so very, very special for myself and my family. We appreciate this very much and will be back!!!

Date of stay: November 2018
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSB_Quality, Quality & CSR Manager at Hotel Schweizerhof Bern & THE SPA, responded to this reviewResponded 3 weeks ago

Wow, we feel very proud and delighted to read your nice feedback. It is amazing to hear that we are one of the favorite hotels you have experienced in the world! Thank you so much!
All the best,
Seraina Zahner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

I have been twice for work. The service is amazing and the location is great. Mikah (sorry for the spelling) is one of the best. Very friendly staff all around. I would recommend this location for anyone staying in Bern.

Date of stay: November 2018
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jake L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSB_Quality, Quality & CSR Manager at Hotel Schweizerhof Bern & THE SPA, responded to this reviewResponded 3 weeks ago

Thank you Jake L! Micha Löffel was happy to hear your nice words.
All the best & hope to see you soon,
Seraina Zahner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

I have stayed at the Schweizerhof multiple times and the consistency and quality of their services and rooms is fantastic. Expensive but recommend to anyone who wants a hassle free, comfortable and quality experience.

Date of stay: November 2018
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank FarAway62179689503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSB_Quality, Quality & CSR Manager at Hotel Schweizerhof Bern & THE SPA, responded to this reviewResponded 3 weeks ago

Thank you FarAway62179689503!
All the best,
Seraina Zahner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

This beautiful hotel was a few metres from the station. The service was extraordinary from reception, restaurant and SPA. Rooms are clean and quiet. The SPA was a wonderful experience! A true gem in the center of Bern

Date of stay: November 2018
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with The Leading Hotels of the World
Thank Mwele Ntuli M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSB_Quality, Quality & CSR Manager at Hotel Schweizerhof Bern & THE SPA, responded to this reviewResponded 4 weeks ago

Thank you so much for your feedback Mwele Ntuli M! It is great to hear that you were having an amazing stay and that you lovey our THE SPA. We are looking forward to welcoming you back soon.
All the best,
Seraina Zahner

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Reviewed 5 weeks ago

4 nights in an excellent room with modern decor, lovely furnishings and stunning ensuite with Bulgari products (we were lucky with an upgrade). From check-in and throughout our stay, the service was impeccable. Location is perfect, just opposite the railway station and easy short walk to historic centre. Room was blissfully quiet, the breakfasts served in room (free if you included breakfast when booking) were amazing, and all staff absolutely first class. Cannot recommend it highly enough!

Date of stay: October 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Pat G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSB_Quality, Quality & CSR Manager at Hotel Schweizerhof Bern & THE SPA, responded to this reviewResponded 4 weeks ago

Wow, what a nice feedback! Thank you so much Pat G!
All the best,
Seraina Zahner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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