I was on a business trip in Bern and stayed at this hotel for a couple of nights. The location is great (walking distance from the central station). My room was big enough for a single person, the bed was comfortable and the shower had great water pressure.
The staff was really helpful and friendly and they all spoke English.
I would rate the hotel higher if it wouldn't be for a minus point - the breakfast. Definitely not worth the 18 CHF they ask for it. It is supposed to be a breakfast buffet but the selection was really poor. The cheese cart looked just too sad (in the land of cheese and chocolate!) same thing with the hams and salamis available. The bread was not the best either.
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