The Belle Epoque Hotel is on Gereichteigkeitsgasse. I had worked in an hotel on that street 36 years ago and wanted to go back as I had happy memories of the pretty city of Bern. The hotel is right in the old part of the medieval city. Bern is lovely. I love all the interesting little shops in the arcades on either side of the street. We arrived at the main train station after a scenic two hour journey from Geneva Airport. All the roads around the main station were being dug up to relay the tram lines so it was very noisy and difficult negotiating the cobbled streets and crowds with our suitcases. The Belle Epoque is a pretty hotel done in the French art nouveau style. Our room was on the third floor. It was very noisy with traffic. The tap was dripping constantly in the bathroom but my husband found if you didn’t quite switch it off the dripping stopped! (We did not eat in the hotel as I had booked a table else where for supper.)We decided to have a picnic breakfast, the next morning, down on the banks of the river Aare just near the Bear Park as we were not in a hurry.) The room was clean and the bed was comfortable. Both the receptionists we dealt with were polite, helpful and spoke good English. If you do stay there make sure you go over the bridge at the end of the street and find the bear park. There are four big brown bears who live there and they were delighting the crowds with their antics. I liked the one who was apple bobbing! (Their enclosure comes down to the river and they have their own separate swimming area. Their keeper throws apples into the water to keep them amused.)The bear park is free to visit and has magnificent views over the river and old city. You can also find the rosengarten (rose garden) near there. We had left our suitcases in a secure room whilst we explored and then collected them later.
This is a small hotel right in the centre of Bern, within easy walking distance of the shops and historic parts of the city. There is a bar (which extends to an outside street bar/resteraunt in summer) and small breakfast room/dining room.
Rooms are not air conditioned but mine was on the back of the hotel which made it quiet and shadey. The view was of the offices in the building behind us across a small "courtyard" area. Those in our group with rooms on the front were all provided with fans to keep them cool.
It is right on the street so noise can be an issue if you are at the front, (especially if the terrace is occupied by late night drinking English business men) but traffic is light.
Staff were really friendly and couldn't do enough for us.
We spent 3 nights in July and found the hotel location was good. Rooms are a good size, very clean and beds comfortable. We requested a quiet room and were offered one overlooking the street but preferred the back as it is quieter. You can hear your neighbours if they are noisy. It was very hot and I asked if a fan was available as there is no Airconditioning but was told they used to have fans but don't have them any more. This would make a big difference in summer. The shower runs hot and cold so beware. With no Airconditioning and no fridge I would stay somewhere else in summer. Breakfast was an additional expensive CHF21 which we didn't use. For the best breakfast you can wish for, walk towards the train station for about 10 minutes until you reach a sign saying Migros Restaurant. It is open Monday to Saturday, go up the escalator to an amazing food hall with all you can wish for for breakfast, lunch and dinner. Great value and everything is fresh and delicious.
Since we didn't stay here, I can't write a review of the rooms. However, we did have afternoon tea, coffee and dessert here which were all excellent. The reason I am writing this review is to emphasize the outstanding service I received. For some idiotic reason I still can't explain, I took off the the passport pouch I wear around my neck and left it on the sofa next to my wife. Evidently, it slipped off the seat onto the floor and I didn't notice it was missing until two hours later. In a panic I headed back to the Hotel Bel Epoque praying that I left the pouch there and that it had been turned into the hotel. When I arrived, the charming woman at the front desk handed me an envelope containing the passport, addressed to the US Embassy. She mentioned she had called the embassy to alert them that I had left my passport behind. As if this were not enough, they enclosed a handwritten note wishing me well on my travels. They turned a potential catstrophe into a heartwarming experience. This is a level of service that I haven't experienced often. If I were to stay in Bern, the Hotel Bel Epoque would be my first choice!
Smaller Hotel in a "Jugend-Stil-Style". If you do not feel well in modern cold architecture hotels than you will be absolut fine here. Liked it very much. Sympatic and helpfull Hotel-Team. You can feel like home if you have time to enjoy the details of this hotel. 30 meters is next bus-station (direction Central Station or to Paul Klee Centre).