The Kreuz is in a great location for sightseeing in the city. We had requested a fan in our room (no A/C), and it was there when we arrived. However, it was so dusty and dirty we hated to turn it on. The room was OK - on the small side and tolerably clean. The staff wasn't particularly friendly or helpful, either at the front desk or at breakfast. One night around 3:00 a.m. there was a huge fight in front of the hotel, which disturbed our sleep even with the window closed. It went on for about an hour. We eventually called the front desk to see what could be done (the police station is only about 200 yards away), but they were oblivious and didn't really seem to care. There is a rooftop deck with lovely views out over the city. We only knew about it because we saw a photo in their brochure and asked at the front desk. It only has one metal table and 2 metal chairs up there. This could be a wonderful relaxing spot for guests, but they don't tell anyone about it, or make it very inviting. This could be quite a nice hotel if the staff were given some training in customer service and the housekeeping was improved a notch or two. We might go back, but would probably look for somewhere else to stay next time.
- Official Description (provided by the hotel):
- This beautiful old townhouse is just a short walk from the main railway station and "Bundeshaus" parliament building. Whether a day's shopping in the historic arcades or a mixed cultural offer. Almost everything is within easy walking distance. Guests can enjoy the various day rooms, small gym and free use of the Internet terminal. FREE W-LAN connections are also available throughout the hotel and at the restaurant. And there are wonderful views of the old town and the Alps from the roof terrace of the Kreuz Bern. ... more less
- Reservation Options:
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- Also Known As:
- Kreuz Swiss q Bern