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“2nd floor has air conditioning”
Review of Sorell Hotel Ador

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Sorell Hotel Ador
Ranked #12 of 30 Hotels in Bern
GreenLeadersPlatinum level
Reviewed September 4, 2013

Good, cheap hotel in Bern. Ask for hotel on the 2nd floor - it's the business floor & it's air-conditioned! Front desk was helpful, changed our money. Perfect location, just right around the corner from the train station. If you're there in summer, go down to the river & jump in - it's so lovely, safe & lots of fun!!!

Room Tip: Ask for a room on the 2nd floor if you want air conditioning
  • Stayed: July 2013, traveled with friends
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Thank mermaid1632
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdorBern, Manager at Sorell Hotel Ador, responded to this reviewResponded September 6, 2013

Dear Guest !
We would like to thank you for the good comments that we were able to receive. We are very glad to hear that you had an enjoyable stay. We are doing our utmost to continually improve our service. Your feedback helps us to check standards and to adapt these if need be. We hope that you will continue to recommend us, and we thank you kindly.
Klaus Eisele, GM Sorell Hotel Ador

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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109 - 115 of 356 reviews

Reviewed September 3, 2013

positive points:

- business rooms are very comfortable with air conditioning + Nespresso coffee machine. Rooms are small, but very clean!

- good breakfast (from 6am!), perceft for business guests!

- free fast WLAN internet in all rooms + hotel

- 5 min walk from the railstation, perfect location to visit Bern!


negative points:

- very slow and unprofessional check-in (no french speaking and no proactive approach): no warm welcome and no smiles! anyway, most of the employees are kind and professional, but there are a few exceptions at front desk...

- no minibar in rooms, however nespresso cofee machine in business rooms!

- air conditioning available only in business rooms, which is a problem only during summer months...

Generally speaking it is a very good business hotel: perfect location just a few walk from the railstation (5 minutes)! very good price/quality ratio, especially in comparison to other hotels in Bern.

Some nice restaurants are available in the centre of Bern - 5-10 minutes walk!

  • Stayed: September 2013, traveled on business
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Thank Cliente_esigente
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdorBern, Manager at Sorell Hotel Ador, responded to this reviewResponded September 6, 2013

Dear Guest !
We would like to thank you for the good comments that we were able to receive. We are very glad to hear that you had an enjoyable stay. We are doing our utmost to continually improve our service. Your feedback helps us to check standards and to adapt these if need be. We hope that you will continue to recommend us, and we thank you kindly.
Klaus Eisele, GM Sorell Hotel Ador

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2013

This hotel is a good clean modern budget hotel, good location about 10min walk from the train station. The rooms are a little small and there is no a/c , breakfast is standard european, staff were quite friendly.

  • Stayed: June 2013, traveled with friends
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Thank KimbaAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdorBern, Manager at Sorell Hotel Ador, responded to this reviewResponded September 6, 2013

Dear Guest !
We would like to thank you for the good comments that we were able to receive. We are very glad to hear that you had an enjoyable stay. We are doing our utmost to continually improve our service. Your feedback helps us to check standards and to adapt these if need be. We hope that you will continue to recommend us, and we thank you kindly.
Klaus Eisele, GM Sorell Hotel Ador

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 23, 2013

I stayed at the Hotel Ador for one night while on a tour of several cities in Europe. The location is very convenient to public transportation, The room was average size for European hotels and clean and comfortable. Breakfast was just "OK" as far as presentation and selection,
Free wifi was available.

Thank Rich R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdorBern, Manager at Sorell Hotel Ador, responded to this reviewResponded May 29, 2013

Dear Guest !

Thank you very much for your kind comment to our hotel and services. We feel very happy that our services meets your needs. Of course, your kind comments will be brought to the attention of all departments. Many Thanks again.
Klaus Eisele, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2013

My husband was teaching a class at the university (which was walking distance) for a week and I went along. We had a triple room that included a couch which was perfect for a long stay. The hotel was spotless and extremely convenient to bus and train. Very close to the old city, parks, plenty of restaurant choices in the neighborhood. The breakfast was very nice with eggs, cheeses, meats, wonderful breads, fruit, cereal. There was 2 coffee, espresso, cappachino machines and 2 kinds of juices.
I can't imagine what else you'd want!

The staff was helpful but a bit distant. But we always got our questions and needs (extra pillows) met. You just have to speak up. Our room faced the street but the windows held back street noise. Small desk and chair also. Twin beds with nice duvets. Very spacious in the triple room.

Cleaning staff were great! Very thoughtful and timely.

There's a bar in the main lobby....ask staff attention to be served. U can have drinks/coffee in the lobby which they serve at the bar or in their lounge chairs.
The prices for the room and the drinks were very fair for the area.

No pool or gym. But do go up to the rooftop for a fabulous view!

Nothing is perfect....but this hotel was perfect for us and I'd highly recommend it.

Room Tip: Take the triple for long stays, the other rooms are small but certainly fine.
  • Stayed: April 2013, traveled on business
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Thank REDFOX419
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdorBern, Manager at Sorell Hotel Ador, responded to this reviewResponded May 9, 2013

Dear Guests

Thank you very much for your kind comment to our hotel and services. We feel very happy that our services meets your needs. Of course, your kind comments will be brought to the attention of all departments. Many Thanks again.
Klaus Eisele, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 20, 2013

The hotel is well located being close to the main railway station (10 min walk) which was important to us. Also close to the city.

Our room was typically small as is often the case in Europe but adequate and clean however what was annoying was that a number of the slats of the wooden frame bed that support the mattress fell out - I replaced them myself. Also the young lady at reception was not very attentive or friendly being quite preoccupied with speaking socially to someone on her mobile phone while attending to clients.

  • Stayed: December 2012, traveled as a couple
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1  Thank AndyA43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdorBern, Manager at Sorell Hotel Ador, responded to this reviewResponded April 24, 2013

Dear Guests
Thank you very much for your kindness in filling out a guest comment. We try to improve always our services, and your comment helps us increasing our standards frequently. The matter that
our staff talks to a mobile while serving guests is unacceptable and it is in my duty to care that things like this are not taking place. I am terribly sorry for that matter, please suppose my apology.
Klaus Eisele, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2013

The rooms here were wicked tiny, but efficient and clean. The breakfast was pretty good and had espresso machines in the breakfast room. The people who worked there were nice enough, but didn't seem overly interested. Was convenient for walking to the old town and University of Bern.

  • Stayed: March 2013, traveled on business
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Thank chocolate4dessert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdorBern, Manager at Sorell Hotel Ador, responded to this reviewResponded March 27, 2013

Dear Guest !

Thank you very much for your kindness in filling out a guest comment. We are happy that our
businesshotels meets your needs an you felt welcome. We try to improve always our services, and your comment helps us increasing our standards frequently.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sorell Hotel Ador

Address: Laupenstrasse 15, Bern 3008, Switzerland
Location: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#2 Green Hotel in Bern
#9 Romantic Hotel in Bern
Price Range: $168 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sorell Hotel Ador 3*
Number of rooms: 59
Official Description (provided by the hotel):
Business as unusual: a congress centre, spacious banqueting hall and a café bar-lounge to help you unwind. The Sorell Hotel Ador is one of the most popular business hotels in the city of Bern. The Sorell Hotel Ador is in the centre of Bern, only a few steps away from the main station and the charming Bern Old Town with its variety of shops. For your first overnight stay, you will receive a guide book with a map for your entire visit. ... more   less 
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Also Known As:
Sorell Hotel Bern

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