We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not quite ready for prime time”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Holiday Inn Bern-Westside
Ranked #8 of 30 Hotels in Bern
Reviewed August 8, 2010

Great location, very clean, "inside/beside" the Westside Mall - which is excellent. Room service struggles, occasionally taking a clean miss [not delivering at all]. Missed one day of cleaning the room as well. What they did, they did very well. Free internet is a rare plus in Switzerland. Excellent, bright, well-marked parking - extra charge as noted. Air conditioned rooms - another rare item in Switzerland.
Next to a Toblerone chocolate factory - quite the delightful odor wafts through once in a while - every hotel should be next to a chocolate factory!
Requested a "high floor" [read, quiet room] and got 3rd floor next to the vending machine - so I had lots of unwelcome neighbors in the wee hours <grin>.
Checked out a day early - got charged for the extra night anyway - not strong on customer service and I am a Holiday Inn "platinum" priority club member.

  • Stayed: August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sfinniga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (479)
Traveler rating
Traveler type
Time of year
Language
  • More languages

230 - 236 of 479 reviews

Reviewed August 5, 2010

Lovely modern hotel on the outskirts of Bern. We had an Executive Room and booked an additional bed for our 6 year old for an extra 30CHF per night. The room was clean and spacious the only problem we had was geting the mini bar refilled. Breakfast plentiful a mixture of cold and hot items with an emphasis on breads, ham and cheese as we expected. The 2.5 hours per day free swimming at the Bern Aqua was fabulous and there are shops and restauarant in the Westside Cente adjacent. McDonalds and Migrs restaurant if your budget is tight. Trains into the city centre every 15 mins or so from outside the hotel which take about 7 mins, but rooms well insulated against the noise. There is also a bus link and signs of a tram connection under development.

  • Stayed: July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Barney2502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2010

The hotel is exactly 7km from Bern center, but you get all what is needed to sleep well and make necessary shopping. Parking was for additional price. I found a place to park my car in the near of the hotel for 3 CHF for 11 hours.
There is a highway near the hotel, but you don't here the noise while window is closed.
It was difficult to find the hotel, as my navigation system didn't recognize new roads. If you find a route guide in hotels web page, maybe it is a good idea to print it ot.

  • Stayed: June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Erikse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2010

I stayed here for 12 nights, as it was the best location I could find in Bern for an extended stay. Although it lacked a kitchen and other apartment-like long stay amenities, it suited my needs with a mini-bar in the king executive room I booked. The hotel was sparkling clean, modern, and well-maintained. Positives: The above mentioned, easy access, water center access, multiple shopping and restaurant choices, free internet. Negatives: My mini-bar was not always re-stocked promptly, expensive room rates.

  • Stayed: June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ajnuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2010

We stayed at the hotel for 2 nights & 3 days during our trip to switzerland & we were happy with the services of the hotel...The staff was friendly and extremely helpful.... We enjoyed our trip to the fullest...

  • Stayed: May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AnjiAgarwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2010

Hi,
stayed here for 2 days on a weekend trip to Switzerland.. Its a decent hotel little outside the city centre and has a big shopping complex attached to it.. I was supposedly upgraded to the next category room, but it didnt seem like anything better than the standard room or maybe I did'nt realise it ;)
Good for business travellers or those on award stays.. Nice place, but lil expesive in my opinion, but again it depends how much ahead we plan and the season we book in..

All in all a decent place to stay.. We did not have breakfast, but the spread seemed ok..

  • Stayed: May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Abhiagarwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2010

I spent six nights in this hotel, it is very modern, clean and the staff is reliable; very well located, beautiful shopping center, good restaurants and so many swimming-pools (relaxation-SPA) in the same compound. I would recommend this Holiday Inn.

  • Stayed: May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank boutondargent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Bern hotels
4.4 mi away
Novotel Bern Expo
Novotel Bern Expo
#7 of 30 in Bern
850 reviews
3.2 mi away
Ambassador Hotel
Ambassador Hotel
#15 of 30 in Bern
190 reviews
2.6 mi away
Hotel Ibis Styles Bern City
Show Prices
Show Prices
Show Prices
3.4 mi away
Best Western Hotelbern
4.0 mi away
Hotel Alpenblick
Hotel Alpenblick
#3 of 30 in Bern
536 reviews
3.2 mi away
Savoy Hotel
Savoy Hotel
#4 of 30 in Bern
132 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Bern-Westside? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Bern-Westside

Address: Riedbachstrasse 96, Bern 3027, Switzerland
Phone Number:
Location: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Bern
#5 Romantic Hotel in Bern
#6 Luxury Hotel in Bern
Price Range: $144 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Bern-Westside 4*
Number of rooms: 144
Official Description (provided by the hotel):
With conference infrastructure, shopping mall and multiplex cinema, adventure water park complex with fitness center and spa, set in a unique architectural environment created by world renowned architect Daniel Liebeskind. This modern Hotel was built in 2008 and is with its 144 guest rooms and 11 meeting rooms part of the Westside Center Bern. The new urban destination on the outskirts of Bern. The hotel is easily accessible by public transports and by car. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Hotels.com, IHG, Expedia, Travelocity, Orbitz, Hotwire, Priceline, Cancelon, getaroom.com, Cheap Tickets, HotelQuickly and TripOnline SA so you can book your Holiday Inn Bern-Westside reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Bern-Westside Hotel Bern

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing