We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Holiday Inn Bern-Westside
Nearby Hotels
$591
$401
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
$189
$146
Novotel
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
$195
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Hotel Ibis Styles Bern City(Bern)(Great Value!)
$119
Booking.com
View Deal
  • Free Wifi
  • Breakfast included
Hotel La Pergola(Bern)(Great Value!)
$113
Booking.com
View Deal
  • Free Wifi
  • Breakfast included
$188
$162
Booking.com
View Deal
  • Free Wifi
  • Restaurant
$410
$379
Travelocity
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
$142
$130
ibis Budget
View Deal
  • Free Wifi
$159
$147
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Ambassador Hotel(Bern)(Great Value!)
$201
$140
Orbitz.com
View Deal
  • Free Wifi
  • Free Parking
Reviews (492)
Filter reviews
492 results
Traveler rating
173
236
62
16
5
Traveler type
Time of year
LanguageAll languages
More languages
173
236
62
16
5
Show reviews that mention
All reviewsshopping mallaqua parkexecutive roomtrain stationfree entryhotel adjoinsbathroom doorbig malldirect accesscity centretrain servicenice hotelper dayfitness centerhotel is locatedswiss pricespublic transport
FilterAll languages
Updating list...
133 - 138 of 492 reviews
Reviewed September 25, 2013

This hotel is out of the city of Bern but so well serviced by train and tram that IT is a great place to stay. there is good parking on site as well as a shopping complex with some good casual restaurants. The rooms are comfortable and reasonably sized. Breakfast is a good buffet. We stayed here two years ago because we found it difficult to find accommodation at the time, this time it was our first choice.

Stayed: September 2013
Thank Pfsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martin M, General Manager at Holiday Inn Bern-Westside, responded to this reviewResponded October 3, 2013

Dear Pfsh,

Thank you for staying with us again and sharing your thoughts about our Holiday Inn Bern Westside with the Tripadvisor community.

I appreciate your wonderful comments about our location and thank you for your loyalty to the brand and our hotel.

I also appreciate your repeat business and look forward to your return visit.
Please let me know if I can be of assistance with any future arrangements.

Kind Regards,

Martin Mager
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 21, 2013 via mobile

Near Westside shopping mall with free access to the extensive swim and leisure club...close to movie theatre..good basic restaurants. .. nice clean good sized rooms with a good restaurant avoid breakfast with coach trippers though...good rail and tram connections...

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank NCtravellerUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martin M, General Manager at Holiday Inn Bern-Westside, responded to this reviewResponded October 3, 2013

Dear NCtravellerUk,

Thank you for taking the time to share your candid feedback from your recent stay at the Holiday Inn Bern Westside.

We are delighted that you enjoyed our Westside shopping mall, BernAqua with close proximity to the Bern city and our spacious and comfortable guest rooms.

Please accept my sincerest apologies for the inconvinience caused at the breakfst. We are proud to offer you our Business Club Breakfast Area, which will be available from December 2013. It is created for your personal comfort and it will offer you more room and personal space to enjoy your breakfast.

We hope to welcome you back at the Holiday Inn Bern Westside.

Best Regards

Martin Mager
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2013

We stayed here for a weekend vacation for a concert in Bern and to enjoy the big water park and spa in the mall complex. It was great for what we needed. Staff were helpful and forthcoming. The breakfast was varied and of good quality. The spa was large, top notch quality and you got a hotel rate for the entrance to the water park.

For those unfamiliar with the area it should be noted that the hotel is a bit outside Bern and that you need to drive or use the commuter train to get downtown. We used the train and it was easy and convenient. On the weekend after the mall closed saturday afternoon it did nevertheless feel a bit isolated and the main entertainment (apart from the spa) then was the hotel bar and restaurant.

I would definitely stay at the hotel again for a combined spa and shopping trip.

Room Tip: The basic rooms are good enough for what you need as a traveling couple.
  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Daniel E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martin M, General Manager at Holiday Inn Bern-Westside, responded to this reviewResponded October 3, 2013

Thank you for sharing your experience from your recent stay at Holiday Inn Bern Westside.

I am delighted that you enjoyed our mall and spa access location just 8 minutes by train from Bern main station.

I am pleased that you enjoyed our breakfast variations and the quality.

I am thrilled to hear that we exceeded your expectations from the personalized and intuitive service provided by our team members.

We look forward to welcoming you back soon on your next weekend vacation!

Best Regards to wonderful Geneva,

Martin Mager
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2013

The staff was very friendly, providing excellent support when needed. They spoke English fluently. The hotel is modern in style and furnishings. WiFi and LAN-Cable were available. The hotel connects to a world class shopping mall with numerous stores and restaurants. It is located about five miles west of the train station and the taxi cost was 43 Euros. However, we later found out that train service to the downtown train station leaves from next to the hotel every fifteen minutes.

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kybuzzbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martin M, General Manager at Holiday Inn Bern-Westside, responded to this reviewResponded September 6, 2013

Dear Kybuzzbee

Thank you for sharing your experience at Holiday Inn Bern Westside. I'm very glad to hear you enjoyed the hospitality of our staff as well as the restaurant and the mall. We take all of our guest feedback into great consideration. I look forward to welcoming you back to Holiday Inn Bern Westside.

Kind Regards

Martin Mager
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2013

Just a dream come true. I booked the hotel due to accessibility reason. Train station was right in front of this hotel which take you to Bern city and then every city is within an hour or two away from there. We had the swiss rail pass and it was very convenient. Hotel itself is just beautiful and with great views. I would agree to one of the comments earlier that it may not be a good hotel for someone who has adult kids as the washroom has see through glass. Beautiful water park in the mall included in the hotel price which would go for atleast 20-25 franc per day. Only hickup was the check in where they charged me extra for my 8 month old unlike US where under 2 year doesnt even get counted. According to the receptionist, hotel policy is to have maximum of 3 ppl in the room regardless of age.

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sportz_Fan12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martin M, General Manager at Holiday Inn Bern-Westside, responded to this reviewResponded September 6, 2013

Dear Sporz_Fan12

Thank you for your review on Holiday Inn Bern Westside. I'm thrilled to hear you and your family had a great stay and enjoyed the views, service and the BernAqua. I hope you will be able to return on your next trip and look forward to welcoming you back to our Hotel soon.

Best Regards to Naperville

Martin Mager
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews