We went there for a three days family break and booked two rooms. Nice welcome and swift check-in. As a Platinum member, one room got upgraded to a Deluxe one. These are larger with a minibar (free soft drinks), a Nespresso machine and additional bathroom amenities, features not available in regular rooms. Good beds (although the plastic mattress cover is annoying), TV, in-room safes, free wifi. The main issue when you share a room (deluxe or regular) is the lack of a proper bathroom door (a half transparent slider that is not filtering any noise). Really an uncomfortable lack of privacy!
The hotel has two main great feature: 2 1/2 hours free access per day per guest to the adjacent BernAqua (http://www.bernaqua.ch/) and direct access to the public transport system (tram and train). Access to the mall was nice too, although prices there were expensive (even for Swiss people!). Parking is available at a preferential rate.
Great staff although I was really annoyed to pay for the late check-out (at 4pm), something I was never asked as a Platinum member for almost 15 years!
Bottom line: I might well go back on leisure to enjoy BernAqua and the quick access to the centre of Bern.
- Official Description (provided by the hotel):
- With conference infrastructure, shopping mall and multiplex cinema, adventure water park complex with fitness center and spa, set in a unique architectural environment created by world renowned architect Daniel Liebeskind. This modern Hotel was built in 2008 and is with its 144 guest rooms and 11 meeting rooms part of the Westside Center Bern. The new urban destination on the outskirts of Bern. The hotel is easily accessible by public transports and by car. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Bern-Westside Hotel Bern