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“Very pleasant stay !”

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Holiday Inn Bern-Westside
Ranked #8 of 30 Hotels in Bern
Reviewed August 29, 2012

I definitely appreciated my stay of four nights in the :
Holiday Inn Bern-Westside hotel, especially because of its great location at the Westside Shopping : luxurious shops and good restaurants.
I got a very pleasant reception thanks to Miss Manuela W. who is always ready to help and give all information to make my stay so enjoyable.
The room is spacious and very clean, high-speed internet is complimentary and the best advantage is that we could use the complex area of the fitness section in the Bernaqua Leisure Centre, with 2.5 hours complimentary entry.
We had a very good dinner at the Brasserie Bits&Bites, all kinds of grilled meats.
The hotel is very well situated, It's just 7 minutes by train from central Bern; visiting this marvellous city and enjoying the Old Town's atmospheric arcades & the nice shops is a must.
I really recommend this hotel. After all, it was my fifth stay.

  • Stayed: August 2012, traveled as a couple
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2  Thank boutondargent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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159 - 165 of 480 reviews

Reviewed August 27, 2012

Nice and clean, but frankly sometimes you have to wonder at what hotels do to deserve a 5*.
The staff did not speak French (in a city where the Swiss Government lies, a country with 3 official languages), and only a hesitant English.
We could not adjust the clim and were cold at night
The bedding was very nice, but while being really too hot, we could not put the covers away because the room was so cold, so not a very good night.
And in the morning, the blind went automatically up at 6 !!! A bit early...
There was a glass sliding door to the bathroom... too trasparent for comfort.
And no fridge, not even a tiny chocolate to be found anywhere, no fruit, just a 0.5l bottle of water, and no one to take you to your room.
A kettle with tea and coffee stuff.
Normal breakfast buffet.
Easy to find, great to be able to spend the night there and shop at the Westside center.
All in all, nice and clean, but very... how shoud I put it, "unfluffy".

  • Stayed: August 2012, traveled with friends
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Thank Neuch_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2012

Stayed for three nights. Hotel is clean and modern. Exec room was modern and large with a very high ceiling and the bed was extremely comfortable. The shopping centre next door is good for a few food options. My only gripes were that the wait at reception was often very long - especially when groups of tourists were around (which seemed to be the whole time) and no-one at check-in mentioned anything about my floor being refurbished - it looked so much like a building site that I actually got back into the lift to go to another floor! The ethernet in my room did not work nor did one of the phones..

  • Stayed: August 2012, traveled on business
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1  Thank londoneraway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2012

Convenient hotel should you come from Neuchatel, by car, just outside the motorway without entering into the City.
Just in front you have a train station and in 7 minutes you are in the very center of Bern, without loosing money and time to search for a parking.

Personnel very professional. Rooms with a.c. silent clean etc. Free wifi availab
e

Room Tip: I think any room is good in this hotel
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  • Stayed: August 2012, traveled as a couple
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Thank Luciano G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2012

We'd been travelling a lot and the holiday inn in Bern was a really great 2 night escape. The room was neat and modern and tidy. Not extravagant, but very comfortable. Being anlittle out of town, it was brilliantly quiet. The 2 1/2hr free pass (per day staying) to the waterpark was brilliant. We are travelling as a couple and it was a great relaxing time for my wife and brilliant fun for me (us both, really) on the slides. We even took an aquarobics class which was great fun and a great workout. Even though we didn't understand our instructor she made sure we were involved!

The breakfast (additional cost) was great, the midday check-out is excellent, very rare. The train station is literally directly outside the door of the hotel and it's only 11 minutes to Bern central. The hotel adjoins a newish shopping centre with other eating options aside from the hotel within.

This is a great destination for everyone. Be aware that Bern doesn't have a day-pass rail/museum system/tax like Lausanne or Interlaken or other Swiss towns, so after a few days, you may find the train fares (i think 6 eu/person/day for zone 1 travel) might add up, especially for families taking advantage of the waterpark. otherwise, hard to go past this option.

Stayed: August 2012, traveled as a couple
2  Thank Dredgy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2012

The hotel is clean, conveniently located near the Bern-Westside train station, and connected to a mall. The young lady who checked us in was extremely cheerful and helpful with information. The rooms were very nice and seemed to be the best price in the area. A bit disappointed since the website for the hotel stated that we would be welcomed with complimentary cookies. I asked about that on the second day and was given a few small Tobblerone candies. Also, the website states that it is a chocolate themed hotel--didn't see that anywhere.

  • Stayed: July 2012, traveled with family
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2  Thank Judy30736
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2012

The hotel is neat and clean and conveniently located near the metro station and a mall. The beds are comfortable. The hotel staff was polite and helpful. If I were to do it over, I would have probably rented a home in a prettier location for our stay - but given that we chose to stay in this hotel, I cannot say anything negative about them. We did not eat at the hotel - but did have one meal at the Thai restaurant in the adjoining mall.

  • Stayed: July 2012, traveled with family
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1  Thank Kashiphal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Bern-Westside

Address: Riedbachstrasse 96, Bern 3027, Switzerland
Phone Number:
Location: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Bern
#5 Romantic Hotel in Bern
#6 Luxury Hotel in Bern
Price Range: $135 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Bern-Westside 4*
Number of rooms: 144
Official Description (provided by the hotel):
With conference infrastructure, shopping mall and multiplex cinema, adventure water park complex with fitness center and spa, set in a unique architectural environment created by world renowned architect Daniel Liebeskind. This modern Hotel was built in 2008 and is with its 144 guest rooms and 11 meeting rooms part of the Westside Center Bern. The new urban destination on the outskirts of Bern. The hotel is easily accessible by public transports and by car. ... more   less 
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Also Known As:
Holiday Inn Bern-Westside Hotel Bern

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